Back ordered equipment or parts?

[Hay Dude]

What’s your horror story?
I have a broken rear shock on my Ram 5500.
Ordered April 2. Going on 8 months now and finally arrived.
Luckily suspension is so heavy, I didn’t notice it was broken.
While waiting on shock, one of my TPMS sensors went belly up. Now waiting on that and it looks like a along wait

Antone else waiting on something?

 

[seville009]

Not currently waiting on anything, but get constant mailers from my Ford dealer advertising their service department. I think it was last Spring I had to get my son's brakes serviced - called the dealer and they said it would be two months before there was an available appointment......

took it to a local shop instead for same day service.

 

[EddieWalker]

I've had to wait a few days for the right fittings for hydraulic hoses, which has never happened before. I think that I'm fortunate that it's only been a few days and that it wasn't so pressing that I was losing money from it.

With my work as a Contractor, finding materials is eating up a lot of my time. Stores don't have what I need, so I'll drive an hour to a store that does have it. Mostly it's pretty random, so I never really know if I'll find what I need, or if I'll spend the day looking for it. It's affecting my bottom line, so I'm having to charge my clients for the time I spend looking for materials, which I really hate to do.

Some of my clients will drive to get what I need to save money. Paint is a real issue depending on what they want. If matching what's already in the house, it can be a 2 hour drive each way to find a Sherwin Williams that has the correct paint in stock. One of the stores that I buy paint from told me that I just bought the very last gallon of flat white ceiling paint within 100 miles. Fortunately, more came in the following week, but it's just weird that we've become such a third world country all of a sudden.

For the last several months, I tell my clients that they need to start buying everything that they need for their remodel right now. If you see it, buy it!!! Do not wait, do not hope that it will be there. Fortunately, they understand and have a good sense of humor about it, but in my opinion, it's only going to get worse.

 

[rScotty]

On everything up to appliance size I'm finding that I get better service ordering online than trying to buy from a dealer.
I've even been buying motor oil, winter fuel additives, and even heavy starting batteries on line. So far the delivery is less expensive than searching retail stores.
rScotty

 

[RandyT]

Ordered a $6 part for a new out of the box never fueled pressure washer in September of last year. Part arrived August of this year. Ordered a Briggs camshaft in March, arrived 2 weeks ago. Ordered a carb for another Briggs in April and new ETA is January 2,

 

[Rdrcr]

I’ve been waiting over 3 months for my new stove. I’m sure it’s sitting offshore in a container on a freighter. Luckily, we’re upgrading, so we’re not in immediate need.

I also plan on purchasing a new box blade but, it’s not a necessity so I’ll wait as long as it takes for things to calm down.

Mike

 

[bigtiller]

I have been waiting for 6 weeks now to get the furnace in my garage working. My repairman's supplier has no idea when the parts will show up. The burners are showing signs of wear, but the but the Reznor furnace is only 23 years old.

I think I will have him put the old parts back in so we can have heat while we wait for the new parts to come in.

 

[Jchonline]

Bought a front door from Lowes first week in Sept. They are finished and prehung locally and have been for the past decade here in CO. Wait time was supposed to be 4 weeks. I called at 6 weeks and they had a stack of doors but no finish paint to put on them. Ten weeks it was lots of workers out with COVID, still in line. Last week I was told it would be another 4 weeks...did I want to take the door without a finish on it? NO lol. I may be selling that house the door is for this week so it could be I have to just cancel the order and get my $2000 back.

Millwork rep from Lowes checks in with me every 2 weeks with an update..she has been great. She told me Jeldwen window orders are 6 months lead time, and every one of their manufacturing partners in doors/windows has months of backlogs.

 

[rScotty]

I'm seeing a trend here. Online apparently works best for people doing their own work and who take the time to search for parts online. Just using google and a part number I can not only find the part, but see how many are in stock, cost, & shipping.

For traditional small businessmen like dealers, builders, and reparimen who get parts from local parts wholesalers - wholesalers who in turn buy from their traditional distributors ....that's system is not going so well.
rScotty

 

[finn1]

Ordered a $6 part for a new out of the box never fueled pressure washer in September of last year. Part arrived August of this year. Ordered a Briggs camshaft in March, arrived 2 weeks ago. Ordered a carb for another Briggs in April and new ETA is January 2,

Wonder if Briggs declaring bankruptcy had anything to do with the delays?

 

[PuffyC]

The port situation in CA is getting better with the backlog down by about a third in the past few weeks. There’s still a lot to unwind but they’re making good progress. Intel and Nvidia also see the global chip shortage normalizing by 2023, so assuming we don’t get all hysterical and intentionally shoot ourselves in the foot again we’ll maybe see things getting back to normal this time next year.

 

[RandyT]

Wonder if Briggs declaring bankruptcy had anything to do with the delays?

Briggs was having parts availability issues all the way back to October 2017 which they didn't try to explain until March of 2018 and tried to blame it on a software update and that issue wasn't resolved until around October of 2018. Parts supply issues started returning in late 2019 before covid. And Briggs then announced that they were going to sell off the Mower divisions of the company and keeps the portable generator and engine market in March 2020 but held onto it until they filed for bankruptcy in late 2020 citing covid as the cause.

They will try to blame the bankruptcy and Covid but things were in trouble long before those events.

 

[finn1]

Briggs was having parts availability issues all the way back to October 2017 which they didn't try to explain until March of 2018 and tried to blame it on a software update and that issue wasn't resolved until around October of 2018. Parts supply issues started returning in late 2019 before covid. And Briggs then announced that they were going to sell off the Mower divisions of the company and keeps the portable generator and engine market in March 2020 but held onto it until they filed for bankruptcy in late 2020 citing covid as the cause.

They will try to blame the bankruptcy and Covid but things were in trouble long before those events.

Bankruptcy doesn’t happen overnight. They had to be struggling for several years before the actual court filings.

There’s no doubt that the issues as far back as 2017 were directly related to their deteriorating financial condition at the time. When there’s no cash in the till, cutbacks start across the board. When the cuts are insufficient, bankruptcies happen to give the company breathing room, but sometimes that’s not enough either, and the doors close.

 

[RandyT]

@finn1 It most likely started with the bankruptcy purchase of Murray in 2005 with the intention of recovering their $34 million that was owed, shortly after their purchase of Simplicity. Which is ironic because B-D purchased Excel group about a month after completing their purchase of MTD. So I wonder if they will go the same path.

A lot of people have been after me to build a new shop for my business, but the reality has been that every small engine business in my area that has built a new building has went out of business within 5 years.

 

[TractorGuy]

I tried to order a replacement garage door earlier this year. Went through Home Depot. They charged me the full amount then ordered the site inspection. The inspector said frame needed upgrade. They charged me for the full amount for that.

Several days later they informed me the door arrival to the installer would be at least 4 months out and the installer would schedule according to their convenience.

I cancelled the order and repaired my old one myself.

I had already purchased a heavier opener for the heavier door. I had a broken spring and got a pair of those through Home Depot in a few days.

My old door has never operated as smooth and quiet as it does now. Total out of pocket was about $300.

Total for the new 18' wide insulated door was near $4000.

I should probably go ahead and insulate my door.

 

[m1garand762]

I have been waiting for 6 weeks now to get the furnace in my garage working. My repairman's supplier has no idea when the parts will show up. The burners are showing signs of wear, but the but the Reznor furnace is only 23 years old.

I think I will have him put the old parts back in so we can have heat while we wait for the new parts to come in.

I have been doing industrial hibachi for almost 30 years. Burners in a Rez or do not show signs of wear. Find a new contractor

 

[DJ54]

Last Friday, during our annual Black Friday shopping spree visiting tractor salvage yards looking for parts, we stopped at M.E. Miller Tire in Millersburg, OH. One of the guys was looking for a new set of front tires, for one of his old John Deere's, which he did get. The parking lot which holds probably 35-40 vehicles was packed. Standing room only in the sales/waiting room. 3 salesmen working the counter, and all busy writing up sales orders.

Mike inquired about a set of rears, salesman said they had them, but better get them, or get them soon, as tire makers are halting production of larger tires. Seems manufacturers are having a hard time getting raw materials for making tires, so halting production of big tires, to make auto/pick-up, and large truck tires. They told him several farmers had called about a new combine tire, but can't get them. Best bet was to find used.

I live about 30 miles from the Kenworth Truck assembly plant at Chillicothe, OH. Trucks are setting everywhere, waiting on chips from China. It's to the point they are buying property, and putting down stone to park trucks. A buddy just retired from there, and his son still works there. They told me homeless are breaking into the trucks with sleepers, and living in them.

 

[EddieWalker]

...tire makers are halting production of larger tires. Seems manufacturers are having a hard time getting raw materials for making tires, so halting production of big tires, to make auto/pick-up, and large truck tires. ...

Coke did this with diet sodas, and some of their other products that didn't sell as well as regular Coke. A client of mine is a VP for them, and she said that they had to cut production because they are struggling with getting shipments. I forget what it was that they couldn't get, but I think part of it was with making the cans, but also some of the ingredients.

Your post about the tires has me wondering if other companies are also do this?

It's taken me 3 weeks to find small coffee cup filters. Lots of the big filters, but nobody had the small ones until the other day.

 

[Hay Dude]

I can’t find Diesel engine oil easily anymore.
My Cummins takes 5&1/2 gallons.
WalMart-nothing
Napa-couple miscellaneous gallons of Delo
Auto Zone-only had “STP” diesel oil
Finally went to a tractor dealer and got a 5G pail of Rotella T-4 10W40 [correction 15W-40] at a pretty high price and 2 quarts.

Cant wait to hoist a 5 G pail up 4 feet to fill tractor….
NAPA store told me Shell Rotella back ordered until January!

 

[IndyJay]

You don't have a Tractor Supply store near you?