F-350 Superduty

[Paystar]

Here's a good one. A friend's new F-350 diesel started acting up. Limped it to dealer. Was throwing all kinds of codes and was stuck in fifth gear.

Diagnosis: 6 modules in the transmission, all bad.

Here's the best part. Ford has none in the parts supply. Told him it will be about a month. In the meantime they gave him a cute little Focus to haul class 8 truck tires with, LOL.

 

[2ndhalf]

I think we pull your man card for using the "C" word on this site... pretty sure! That is funny to think of going from an F350 to a Escort. He has probably lost some testosterone in that trade.

 

[Paystar]

I just can't believe they don't stock parts for a current, best selling model. Sure you can say maybe it's not a normal failure....but come on.
Guy buys a $60,000 truck and has to drive a Focus for a month praying for parts.

Pretty sad.

 

[oosik]

I got a recall notice in the mail 7 months ago for my TJ Jeep. Fortunately its not for something critical because as of this date the dealer still does not have the parts.

 

[Monster5601]

I just can't believe they don't stock parts for a current, best selling model. Sure you can say maybe it's not a normal failure....but come on.
Guy buys a $60,000 truck and has to drive a Focus for a month praying for parts.Pretty sad.

This isn't unique to Ford, RAM has the same issues in its service and parts chain. I've read several long wait time posts for parts on the Cummins forum.

 

[Haoleguy]

So is this parts availability related to offshore manufacturing?

 

[Trials]

The parts have to come all the way from Ohio :laughing:

 

[KubotaToy]

I had similar issue with my Taurus last year (in that I could not drive it until the recall was complete) where it had to sit at the dealer for two months waiting for parts (something about a gas filler neck leak), one of the service techs goes to our church so I asked him why it takes so long, I guess he felt enough freedom to tell me that ford does not put a priority on repairing cars that were already sold, but they prioritize the parts for vehicles still in production and in transit first. As parts become available they go to the volume dealers and down from there. I have way to know if that is the truth but seems plausible.

BTW- they gave me a blue focus, must be a ford thing

 

[Paystar]

This seems to be getting pretty common even with class 8 trucks now too. Dealers aren't stocking parts like they used to and the manufacturers aren't supporting older models any more either.

 

[WilliamBos]

What angers me is they stop producing key parts 7 years after a model is out of production.

I guess this is the way to sell vehicles every 7 years.

 

[ultrarunner]

With a new 16 f250 in transit these stories are not comforting...

Thing is I have friends with GMC and Dodge in similar situations.

I guess that is why I still have my 1985 van and 91 Silverado... and probably always will.

Don't know what my friend did at GMC but they got him another 3/4 ton so he could operate his business which is towing a 22' tag trailer up and down the state making deliveries...

His GMC was 6 weeks in the shop and with 2200 miles had a total powertrain swap... so far 50,000 miles trouble free.

 

[RollingsFarms]

What angers me is they stop producing key parts 7 years after a model is out of production. I guess this is the way to sell vehicles every 7 years.

Dang, really?? I was going to go to the dealer and buy a new key and key fob since my 2006 Z71 only came with one. Wonder where we go to get a spare key and key fob? eBay?

 

[WilliamBos]

Dang, really?? I was going to go to the dealer and buy a new key and key fob since my 2006 Z71 only came with one. Wonder where we go to get a spare key and key fob? eBay?

Let me rephrase that, key as in critical parts, gem modules (ford) fuel lines (gm my 04 needed them, out of production) and the list goes on...they are only required to supply parts for 7 years after a model run ends.

Support your dealer, forget fleabay.

 

[Tomtint]

I just traded my 12 F350 diesel last December for a 16 F450 V10, I just did not have a warm fuzzy feeling about the diesel motor. A couple months earlier something caused it to not start. It was towed to the dealer and fixed under warranty. .. That said, it was a 2012 with 11,500 miles. I'm all set with fixing it after the warranty is gone. $$$$$. The V10 platform has been around long enough and parts should be available if needed in the future.

 

[RollingsFarms]

Let me rephrase that, key as in critical parts, gem modules (ford) fuel lines (gm my 04 needed them, out of production) and the list goes on...they are only required to supply parts for 7 years after a model run ends. Support your dealer, forget fleabay.

Ahhh ok, red it wrong. I can get most parts just fine, just need to get a new key and key fob and figured I'd have to resort to ebay. I'll ask around and see what I can find.

 

[Howling]

A few years ago Ford recalled our decade old Winstar because of rusting out axles. Dealer ended up parking in field next door with many more for a 3-4 months as they waited for parts. Gave us fairly new rental car for that time. Suspect that Ford paid more for rental car then the van was worth.

 

[WilliamBos]

Ahhh ok, red it wrong. I can get most parts just fine, just need to get a new key and key fob and figured I'd have to resort to ebay. I'll ask around and see what I can find.

You Sierra/Silverado key is the same blank as the sunfires and the 88-99 trucks. The loop (the thing the key ring clips on) of the key broke because it was plastic. The Guy at the dealer cut me two from the older metal blanks.

Need a key for my 2011, gonna be $40 because its chipped. Would like to get a fob too, only have one.

 

[Paystar]

And now a new 2017 model on the way with a new transmission. And they don't have parts for the one that has been in production from 2011.
Good luck, LOL.

 

[gghb]

with all the government emmission rule changes manufacters can't get ahead seems like every year things change. they don't have long series of manufacture to work out bugs . makes parts difficult to stock when they change yearly.

greg

 

[motownbrowne]

with all the government emmission rule changes manufacters can't get ahead seems like every year things change. they don't have long series of manufacture to work out bugs . makes parts difficult to stock when they change yearly.

greg

Yeah, the fault in this situation obviously lies squarely with the government.