GC2310 Hydraulic System Problem

[combanx]

Hello,

Well I am sorry to hear you have the same problem as I did. There is a way to prevent this from happening. The shaft that is in all 2005 model years I think is just too short. The splines at the end do not go far enough into the gear. I guess you could buy a newer model shaft 2006 and up and replace it before the splines just wear off and it free spins. I have heard from the dealer that this is a common issue, not just isolated. I have not called the rep for my area yet because I travel alot and just have not been home. My dealer said he did speak to him and that they would not cover anything. This was and is very upsetting. I will be calling him next week and will let everyone know where they stand on this issue. I have heard from 7 different people who have 2005 models and it happened to all of them......

Regards

Combanx

 

[ray66v]

The question is, is it worth doing before it fails? If it is not going to cost much more to wait, then I would think that would be better.

 

[digginwillie]

I have a Massey Feg 2310 that has all these symptoms and is at a shop. I contacted AGCO Answers (they are the complaint/information department) for Massey Ferguson. I explained my issue to a "Lois" at (877) 525-4384 and she indicates that someone will be contacting me. I do not want to have to pay for something that is defective. I feel if everyone with this problem will contact AGCO it could help the issue as well. I am going to stay on top of this, and continue to update.

 

[ray66v]

Diggin Willie, if you talk to a mechanic, please ask him if he would suggest someone with a 2005 replace the pump before it shears? Or, does the gear have to be replaced to really fix this?

 

[digginwillie]

I have discovered more information. The actual part that needs to be replaced is called "Pump Drive Gear", part # 4264915M2. In 2007, Massey Ferguson actually issued a bulletin # 0017, dated May 21, 2007. It is listed as a "Fix as Fail". Internal spline failure on the hydraulic pump of MF GC2300/2310 requires a replacement which has been improved to increase the spline engagement from 12 mm to 20 mm. When I saw my failed spline today at the shop, it was worn completely off, catastrophic failure, after many intermittent problems. I have another call into AGCO Answers to get a Warranty. The shop I have my tractor at is very good, their labor rate and time involved to fix this will be in excess of several thousand dollars, plus the parts to replace. I feel that Massey Ferguson should cover all of this, since it is a known problem since 2007. I will keep up on the post, as I hopefully make progress and get resolve. Anyone else that has encountered this issue with this Model, should be encouraged to contact AGCO Answers. They need to know that my problem is not unique.

 

[irvingj]

Thanks for updating, diiginwillie. Good luck, and let us know what happens. Mine's a 2007, and I think (hope) the problems were with prior year models, but... we could all end up in the same boat! W

 

[Aaron hoedown]

Hello,

Well I am sorry to hear you have the same problem as I did. There is a way to prevent this from happening. The shaft that is in all 2005 model years I think is just too short. The splines at the end do not go far enough into the gear. I guess you could buy a newer model shaft 2006 and up and replace it before the splines just wear off and it free spins. I have heard from the dealer that this is a common issue, not just isolated. I have not called the rep for my area yet because I travel alot and just have not been home. My dealer said he did speak to him and that they would not cover anything. This was and is very upsetting. I will be calling him next week and will let everyone know where they stand on this issue. I have heard from 7 different people who have 2005 models and it happened to all of them......

Regards

Combanx

You can ad a 8th. My pump failed around 450hrs.

 

[madhatter]

You can ad a 8th. My pump failed around 450hrs.

Was this issue fixed with the 2006 model year ? I have not heard of any failures 2006 and up.

 

[Aaron hoedown]

Was this issue fixed with the 2006 model year ? I have not heard of any failures 2006 and up.

I'm not sure, but I believe it was fixed? I think I read it on a thread here.

 

[digginwillie]

Today, 11/18 I participated in a small claims court action against the company that fixed my tractor. I was trying to make the case against AGCO, but since they are located in Duluth, Georgia and my connection was through their affiliate here in Albany, NY I took the case to Albany County court here in NY. The case was dismissed since there could be no judgment against the main company in Georgia. I was prepared to present with good evidence of the "Fix as Fail" bulletin, and the postings from others on this "tractorbynet" with similar problem, but the dismissal of small claims issue detoured this.
I am not going to give up, I will now be lookign to determine how I bring this against the main company in Duluth, GA. I was only seeking reimbursement of labor to me at 50% rate, or $1,000. If I can go against AGCO, I think I will go for the entire amount I spent, including small claims fees, parking, travel and lost time of work. If any of you have suggestions of similar situations you may have pursued, please share with me.
Thanks.

 

[MFRED]

I hunk it'll be tough to get travel, lost time of work and parking. All this is stated not to be covered under the warranty terms and conditions. I'm no expert by all means, but I would think its going to be tough to get reimbursement on a machine that's well out of warranty. Try be all means. Just seems like you're asking for over and above what would be considered normal warranty coverage.
Did your dealer or agco help you out with the costs initially?

 

[ray66v]

This is not a simply matter of the tractor breaking. It is a matter of a known, serious, design, and or manufacturing error. A defect that will at some point, cause the transmission to fail catastrophically.

There is a legal term called an "implied warranty of fitness". This means that it is implied, that a product is fit for the use it is intended.

If the fatal defect in the original series was known before they were all sold, (and I believe they did), that could mean they were legally not fit for their intended use. There could also be a legal argument made for fraud at that point.

They should do the right thing, and accept full responsibility for the mistake.

Running out the warranty clock, to avoid the full financial responsibility for this error, is a morally bankrupt action.

There probably is not enough of these units to involve the kind of money you need to catch the attention of a class action lawyer. But, I sure would like to see that. I suggest you try bringing it to the attention of some class action firms, and see if you can go that route Willie.

Those who have not had the failure yet, or have had the failure, and been forced to pay part, or all of the repair cost, would be potential plaintiffs. As well as, those who were lucky enough to have it fixed under warranty, but experienced loss of use.

 

[digginwillie]

Thank you ray66v for the information, I am going to pursue the next step. I feel it important to make tings right, and when the man from warranties poked fun at me yesterday, because I had a list of correspondents that have had the same problem, he insued that I like "made this all up". That was just enough to fuel me to go to the next level, and now I kow the term (thanks) for this as "implied warranty of fitness". I have a favor to ask from the six references I have regarding people that have had this problem. I would like to get the names, physical address, year of tracor and location of each of the six people that have responded on this blog over the past several years regarding this gear pump shaft problem. If you could email me this information (I will only retain it for the use of this event), my email is "gpedrick@hotmail.com" and the six people I know of thus far are: Tx2310, DavweCQE, combanx, Ray66v, and Aaronhoedown.
Thnak you very much, as I pursue this issue.

 

[ray66v]

Thank you ray66v for the information, I am going to pursue the next step. I feel it important to make tings right, and when the man from warranties poked fun at me yesterday, because I had a list of correspondents that have had the same problem, he insued that I like "made this all up". That was just enough to fuel me to go to the next level, and now I kow the term (thanks) for this as "implied warranty of fitness". I have a favor to ask from the six references I have regarding people that have had this problem. I would like to get the names, physical address, year of tracor and location of each of the six people that have responded on this blog over the past several years regarding this gear pump shaft problem. If you could email me this information (I will only retain it for the use of this event), my email is "gpedrick@hotmail.com" and the six people I know of thus far are: Tx2310, DavweCQE, combanx, Ray66v, and Aaronhoedown.
Thnak you very much, as I pursue this issue.

Add: Name and aprox. date of failure:

David644 ......7/12
Dans12345 .....10/11
HKnapp ......8/08

 

[irvingj]

Ray, are all these failures prior to MY 2006, if you know? This is getting interesting. I wish the best of luck to digginwillie; seems like this really needs to be addressed at the MFR level. irvingj

 

[ray66v]

Ray, are all these failures prior to MY 2006, if you know? This is getting interesting. I wish the best of luck to digginwillie; seems like this really needs to be addressed at the MFR level. irvingj

Yes, they seem to be all 2005's.

 

[FredWalter]

Yes, they seem to be all 2005's.

Darn. My GC2310 is a 2005. Has anyone been keeping track of the hours on the tractors where the part failed?

 

[ray66v]

Darn. My GC2310 is a 2005. Has anyone been keeping track of the hours on the tractors where the part failed?

175 to about 450, seems to be my recollection of the hour range.

Only MF seems to know for sure which ones were built this way, and they ain't talking about it out loud.

 

[67PLY]

Just curious - on your repair bill - how much much did the new shaft and pump gear cost ? I have a 2004 TLB model with 600 hours on the clock. So far it works good. My dealer is 'history' any repairs would done by me.

 

[digginwillie]

My MF tractor had > 900 hrs when the part failed completely, however there were intermittent signs of failure prior to those hours. A conversation last week with technical rep. at "AGCO Answers" explained some of the issue this way, with the earlier shaft only 12mm long, and splash lubrication (not pressure lubrication which would require more cost and complexity, not typical of any small tractor), the idle speed needs to be at least 1/2 throttle or greater at all times, to ensure the "splash" method provides adequate lbrication between the shaft/spline connection. With the newer shaft length of 20mm, the splash method has a better probability of lubricating, however still important to run tractor at greater than 1/2 idle speed, especially mowing or backhoeing. That explanation made sense, and was glad to receive it from knowledgeable technical rep. I would still like to pursue the problem that Massey did not pay for these repairs of existing machines, but have only heard from 2 individuals, other than myself with their repair bill amounts and year of tractor. Thanks.