Yanmar parts

[rockyridgefarm]

I am ready to move forward on a YT347. One concern that comes up is parts availability.

I realize that their parts infrastructure isn't up to Deere, CNH, MF, or even Kubota levels.

But, I am a very Internet savvy guy, and never have relied on a dealer. My Deere dealer lost their franchise a short time after I got mine. I did all of the repairs myself, even in warranty.

So, I don't see this as deal breaker. Plus, I honestly believe the situation will improve.

I would like to hear of any parts pr service issues that have come up. I hope to hear the good stories, too. It seems like people only remember the bad ones.

TIA

 

[yardman harry]

from my experience, yanmar normal wear parts are stocked and distributed direct from GA. The dealers should have some fluids and tune up kits on hand, but I wouldnt expect more than that. I had to wait 3+ weeks for my 3rd function, hydraulic pump, and SCV valve which were NOT drop shipped direct from Japan, instead, they cross docked through GA to the dealer, and finally into my hands. So, more expensive parts, expect a wait time for them to ship from Japan.

not a huge deal, but in order to keep the warranty, you need yanmar parts, and none are available online.

 

[Tractorable]

For engine parts I suspect it'd be a non-issue due to the fact that Yanmar is one of the largest suppliers of marine diesels in North America and also provides tractor engines for John Deere.

Parts specific to the new YT series may be another story though.

 

[rockyridgefarm]

Engine Parts?!!! Are you serious?!!! .

After owning half a dozen Yanmar diesels between us, the only repair that my FIL and I have had on one was new heads for one of his. I always said you shouldn't drive one under water, but did he listen?

Good points, thogh. It always pays to have multiple sources.

 

[Tractorable]

Gives new meaning to the term Marine Diesel

 

[Kiwibru]

One week into our new YT359C I did not raise the shop garage door enough and it hung up (1 stupid inch!) on the tractor cab rear as I backed out. CRACK! SMASH! OS moment. Had to order a new cab rear air filter cowling piece. Dealer got it directly from Japan in two weeks! Got missing linkage parts and extra filters out of GA in a week. No problem with that as we are well up in the NW corner of WA state.

 

[Techspec360]

One week into our new YT359C I did not raise the shop garage door enough and it hung up (1 stupid inch!) on the tractor cab rear as I backed out. CRACK! SMASH! OS moment. Had to order a new cab rear air filter cowling piece. Dealer got it directly from Japan in two weeks! Got missing linkage parts and extra filters out of GA in a week. No problem with that as we are well up in the NW corner of WA state.

What is "GA"? I too have been trying to find part sources.....sorry for not knowing.

 

[yardman harry]

What is "GA"? I too have been trying to find part sources.....sorry for not knowing.

GA = Georgia as in the state of Georgia in the USA

Yanmar's US division/plant is down there.

Cheers!

 

[Techspec360]

GA = Georgia as in the state of Georgia in the USA

Yanmar's US division/plant is down there.

Cheers!

How does one order parts from them? I've found several cub/yanmar websites but looks for my model (sc2450) a lot of stuff comes up unavailable, other than filters and maintenance items.

 

[msb1766]

I have have no problems getting parts from my dealer,
Here is there parts site:
Yanmar Popular Service Parts PartsByNet Charlton, NY (844) 54-229

 

[yardman harry]

How does one order parts from them? I've found several cub/yanmar websites but looks for my model (sc2450) a lot of stuff comes up unavailable, other than filters and maintenance items.

Sorry, you have to find a Yanmar dealer and order parts from them. No direct sales from GA that I know of.

 

[rockyridgefarm]

and maybe Kiwibru will chime in, as he is also in WA

 

[rockyridgefarm]

My number one suggestion to Yanmar Tractor would be to set up an online parts order system (ala JDParts.com) Still goes through the local dealer as they shouldn't compete directly. But, give a way to locate, price, and order directly if there is no local support.

 

[Tractorable]

I would also suggest to Yanmar to create YouTube videos comparing their new YT series tractors to the competition, like Neal from Messick's does.

 

[Kiwibru]

I use Brim Tractor in Mt. Vernon as my parts source. They have several outlets on the west side / east side of WA and OR.

They are a Yanmar dealer and do a great job of getting parts. If the Georgia folks don't have them, then GA parts warehouse orders directly from Japan.

 

[rockyridgefarm]

I would also suggest to Yanmar to create YouTube videos comparing their new YT series tractors to the competition, like Neal from Messick's does.

I respectfully disagree. Videos showing their equipment would be a great addition; just not with the competitors. It really is bad form, and rarely is effective. YMMV!

 

[mark2610d]

One week into our new YT359C I did not raise the shop garage door enough and it hung up (1 stupid inch!) on the tractor cab rear as I backed out. CRACK! SMASH! OS moment. Had to order a new cab rear air filter cowling piece. Dealer got it directly from Japan in two weeks! Got missing linkage parts and extra filters out of GA in a week. No problem with that as we are well up in the NW corner of WA state.

Just courious, was the parts expensive? My kubota parts are like buying gold. Im considering a 359C but i do worry i might hit a low limb with the rear of the cab and it does seem to hang out there a little bit.

 

[thunderbirl]

My number one suggestion to Yanmar Tractor would be to set up an online parts order system (ala JDParts.com) Still goes through the local dealer as they shouldn't compete directly. But, give a way to locate, price, and order directly if there is no local support.

When it came time for my initial 50 hr service, the dealer had a pre-packaged set of filters and oil conveniently in stock.

In the course of changing all the fluids, I managed to misplace the orange rubber/plastic UTF fill plug and may have tossed it out with the used filters.:duh: That part was not stocked in US. The dealer ordered it and had it in about 10 days. I had to drive out and back to pick it up.

Yanmar parts do seem to be more "controlled" than they were for my previous Cub Cadet. It seems like you need to go through the dealer network to get parts. The dealer is knowledgeable and I'm glad to have his help/assistance. Generic equivalent maintenance parts are not yet obvious.

I'd love to have the option of drop-shipping parts to me (with "profit" to my dealer) vs. driving 70 miles to pick up parts. Dealer does keep parts dept open until 2 pm on Saturdays - which is helpful.

A website set up to drop-ship parts to my door (ala almost every other business with a web-portal!) would save a lot of travel, time and associated cost. I'd also love to be able to view an exploded parts diagram.

 

[Tractorable]

I agree, my first recommendation for Yanmar is to continuously improve their marketing, because why build awesome new machines and then not market them effectively?

Second is to build a robust parts and service network with drop shipping available.

I understand it's easier said than done and takes time, but Yanmar has the history and resources to be able to do it right.

 

[rockyridgefarm]

I third all of this. Deere's part system is online and has all of this. I would imagine Yanmar has the parts online for the dealers, and just needs to add the end user functionality.