Who's Minding The Farm? Contact Link Still Broken

RedNeckGeek · Jan 16, 2015

Last month someone posted a note here that the Contact link at the bottom of forum pages produces an error page when clicked. That's still the case. I'm having another issue and would like some help, so I posted to that thread almost a week ago and am still hanging. Anybody know how to contact tech support without using the Contact link?

TIA...

k0ua · Jan 16, 2015

sjmarbu said:
Last month someone posted a note here that the Contact link at the bottom of forum pages produces an error page when clicked. That's still the case. I'm having another issue and would like some help, so I posted to that thread almost a week ago and am still hanging. Anybody know how to contact tech support without using the Contact link?

TIA,

Scot

? what contact link?
do you mean the little triangle to report spam/abuse?

aczlan · Jan 16, 2015

k0ua said:
? what contact link?
do you mean the little triangle to report spam/abuse?

Pretty sure the OP is referring to the 2nd to the last line on the page which has a "Contact Us" link that goes to Contact Us - TractorByNet.com from there you go to http://www.tractorbynet.com/support/ which redirects to Page not found - 404 and it looks like the TBN kayako.com account is missing...

I sent Muhammad a PM

Aaron Z

k0ua · Jan 16, 2015

aczlan said:
Pretty sure the OP is referring to the 2nd to the last line on the page which has a "Contact Us" link that goes to Contact Us - TractorByNet.com from there you go to http://www.tractorbynet.com/support/ which redirects to Page not found - 404 and it looks like the TBN kayako.com account is missing...

I sent Muhammad a PM

Aaron Z

Okay thanks.

RedNeckGeek · Jan 16, 2015

aczlan said:
Pretty sure the OP is referring to the 2nd to the last line on the page which has a "Contact Us" link that goes to Contact Us - TractorByNet.com from there you go to Support which redirects to Page not found - 404 and it looks like the TBN kayako.com account is missing...

I sent Muhammad a PM

Aaron Z

Yep, that's the one. Probably shoulda said "Contact Us".

Thanks for the help, Aaron.

Muhammad · Jan 17, 2015

Uh oh, I'll be fixing this shortly.

Xfaxman · Jan 18, 2015

He fixed it! :thumbsup:

RedNeckGeek · Jan 18, 2015

Xfaxman said:
He fixed it! :thumbsup:

Yes indeed. Thank you!

RedNeckGeek · Jan 19, 2015

Not only is the Contact Us link fixed, tech support answered my question last night.

Thanks a million, Muhammad!!!

Xfaxman · Jan 19, 2015

Good deal! :thumbsup:

Now He needs to fix the double post problem!

You can delete the second post yourself, click "Edit Post". Then click "Go Advanced". Click "Delete this post in the following manner:" and click the "Delete Post" box at the right.