What's going on with Mazda?

[2LaneCruzer]

Got a call from the Mazda dealer last night wanting to know if we would sell our 3 year old Mazda CX 5. Never heard of anything like it; excuse was they were selling like hot cakes and they couldn't get enough of them, even at auctions. Why am I very suspicious?

 

[dmccarty]

Just a gimmick to get you to the dealer to buy a new car. The dealership contacted us a few years ago about the wife's car. There was some demand for the car so they were not lying but it really was just a gimmick to get us to the showroom.

Later,
Dan

 

[2LaneCruzer]

Just a gimmick to get you to the dealer to buy a new car. The dealership contacted us a few years ago about the wife's car. There was some demand for the car so they were not lying but it really was just a gimmick to get us to the showroom.

Later,
Dan

Ahah! Thanks for that. I just couldn't shake the feeling that something was up. I did some look-up on the internet, and there seems to be a lot of them available, although the prices did seem on the high side.

 

[Mendonsy]

It is a common practice among dealers of most brands. I get an ad in the mail about once a month which is supposedly from the local Toyota dealer wanting to buy my truck back. The mailing address that it is sent from is Cedar Rapids, IA which is over 1000 miles from here.

 

[Inspector507]

I get them all the time. They appear to come from a local dealer. Now how much demand could there possibly be for an 11 year old Explorer with 90K miles. Just a ploy to get me back in the showroom.

 

[EddieWalker]

I treat everything I get in the mail, email and on my phone as a scam. Even my bills, but so far, I'm still giving them money every month!!!

 

[kf4uda]

We bought a new Dodge Grand Caravan in 2013 which has been a great vehicle. Since then We have gotten several of such calls and letters from the dealership. The first couple didn't bother me but then I started asking to be removed from their list. They kept calling so I started blocking their numbers.

I got another call from them about 2 weeks back. I had a discussion with the guy who said he had only been there two weeks. He assured me that he was noting in my file to not call. I told him that he could delete my file because I would not ever do business with them again. I blocked that number too.

I just don't understand why a dealership would drive their customers away with unwanted sales calls.

 

[TemporaryKubotaOwnerMark]

It is a common practice among dealers of most brands. I get an ad in the mail about once a month which is supposedly from the local Toyota dealer wanting to buy my truck back. The mailing address that it is sent from is Cedar Rapids, IA which is over 1000 miles from here.

The return address doesn't mean anything. They hire a company to do mailings. Big deal. So the company doesn't happen to be local. Big deal.

We bought a new Dodge Grand Caravan in 2013 which has been a great vehicle. Since then We have gotten several of such calls and letters from the dealership. The first couple didn't bother me but then I started asking to be removed from their list. They kept calling so I started blocking their numbers.

I got another call from them about 2 weeks back. I had a discussion with the guy who said he had only been there two weeks. He assured me that he was noting in my file to not call. I told him that he could delete my file because I would not ever do business with them again. I blocked that number too.

I just don't understand why a dealership would drive their customers away with unwanted sales calls.

Sounds like they need to be educated about the Do Not Call rules, assuming you have registered your phone on the Do Not Call list. If you have, best way to educate a company like that is to file a formal complaint, which is very easy to do.

 

[txdon]

What happens after a formal complaint is filed?

 

[oldpilgrim]

What happens after a formal complaint is filed?

:laughing:

You already know the answer to that one.

:laughing:

 

[Oaktree]

Sounds like they need to be educated about the Do Not Call rules, assuming you have registered your phone on the Do Not Call list.

I believe there is an exception to this for companies you have done business with, much like there are exceptions for charities, political calls, etc.

 

[txdon]

I am registered still get a t least 10 calls a week. I just put them on block. Now AT&T has a new app that seems to help reduce the calls by 75%. The gov remedy does not work.

 

[TemporaryKubotaOwnerMark]

I believe there is an exception to this for companies you have done business with, much like there are exceptions for charities, political calls, etc.

Companies you have done business with can call you, UNTIL YOU TELL THEM TO STOP.

The Do Not Call does not stop the scammers, but a letter from the FTC will get that dealership to leave you alone.

 

[oldpilgrim]

Last week I checked my list of calls by looking at my call history. During a few days time, I received 30 calls. 26 of them were bogus. I am on the do not call list.

 

[Mendonsy]

Only 86.67% bogus calls?? Most folks average well over 90% bogus calls so you are doin' better than average!! A call blocker is about the only way to improve that situation.

 

[oldpilgrim]

House phone, no blocker available. Cell phone is much more tolerable.

 

[Tomtint]

A friend of mine is the GM at a Ford dealer. These days, dealers are pretty sophisticated, they don't wait for you to decide to go car shopping, they call you to come in. They have a dedicated call room where 3-4 people work the phones 40 hrs a week, calling past customers, internet inquiry, past cold deals and friends or family.

 

[N80]

'do not call' rules are useless. I do not even answer our home phone between about 5-8pm it is so bad. I do not answer my cell phone if I don't recognize the number.

Got a call on my cell phone a few years ago at 11:30am on a Sunday, in a small southern city. Guess where I was? It was on buzz but I got up and left the sanctuary to answer it. It was from India asking me to subscribe to the local paper. The editor lives down the street from me and is a friend of mine. I gave him a hard time about outsourced marketers trying to sell his little local newspaper to people in church on a Sunday morning.