VoIP issue

[kcflhrc]

A lot of band width is relative, especially with the newer codecs. They typically attempt to do some sort of QOS so latency issues and fragmentation don't make the sound crappy. Funny, humans are really sensitive to network issues where audio is concerned, but video we can let things slide quite a bit.

Where i work, the courts very rarely call about video, but audio issues, is pretty routine.

Well, you better do some kind of QOS or the voice is gonna be crap. There are 3 kinds of voice codecs and they all have been around for years, not aware of any new one's. You can pretty much choose one for best bandwidth usage or best quality which uses the most bandwidth, so yep, it's all relative to how deep your pockets are.

 

[cqaigy2]

Well, you better do some kind of QOS or the voice is gonna be crap. There are 3 kinds of voice codecs and they all have been around for years, not aware of any new one's. You can pretty much choose one for best bandwidth usage or best quality which uses the most bandwidth, so yep, it's all relative to how deep your pockets are.

Your right, i was thinking video codec. Most of the sound issues we see are maladjustment of audio gain/volume.

 

[Fashionylem]

I had a similar issue and it turned out my voip provider needed a specific port range open in the router settings. Once I forwarded those ports and disabled SIP ALG on my router, the call quality got way better. You might also want to check if your voip provider has a list of recommended router settings—that made a big difference for me.