Starlink

[plowhog]

I plan on keeping a redundant service. I would recommend that anyone experiencing dropouts on Starlink consider a router with redundancy ...

The disappointing thing about that is a delay in taking a sledge hammer to my satellite modem.

 

[ponytug]

The disappointing thing about that is a delay in taking a sledge hammer to my satellite modem.

I am still waiting for a Starlink invite as well.

We had the DSL vaporize on Monday for no apparent reason. After ninety minutes with two levels of tech support, all that they could offer was to send out a technician in four days to check things. I pointed out that given the diagnostics that I and they had run, that the problem was solidly in their equipment, not my house. No luck. Forty eight hours later, the DSL was magically working again. Another phone call to tech support revealed that there had been a "fiber outage" in the area, which had been repaired. No notification to us about an outage, nor the repair, nor the fact that they had canceled the technician appointment without consulting us to see if everything was functional. Of course, then there is the basic issue: "What do you mean that you can't tell if your own fiber is functioning?!!" Sheesh!

So, yes, Starlink could have more than a few warts, and I will be happier.

Of course, reading Tesla owner's and Tesla solar customers experience with customer service doesn't have me believing that the Starlink customer service level will be high. It is still in beta, so I take the current Starlink user comments with a hefty dose of salt. Given the bar set by current provider, I am sure that I will be saying positive things.

All the best,

Peter

 

[Citydude]

I am still waiting for a Starlink invite as well.

We had the DSL vaporize on Monday for no apparent reason. After ninety minutes with two levels of tech support, all that they could offer was to send out a technician in four days to check things. I pointed out that given the diagnostics that I and they had run, that the problem was solidly in their equipment, not my house. No luck. Forty eight hours later, the DSL was magically working again. Another phone call to tech support revealed that there had been a "fiber outage" in the area, which had been repaired. No notification to us about an outage, nor the repair, nor the fact that they had canceled the technician appointment without consulting us to see if everything was functional. Of course, then there is the basic issue: "What do you mean that you can't tell if your own fiber is functioning?!!" Sheesh!

So, yes, Starlink could have more than a few warts, and I will be happier.

Of course, reading Tesla owner's and Tesla solar customers experience with customer service doesn't have me believing that the Starlink customer service level will be high. It is still in beta, so I take the current Starlink user comments with a hefty dose of salt. Given the bar set by current provider, I am sure that I will be saying positive things.

All the best,

Peter

I'll rub some of that salt in. Starlink is a game changer. I've had it for three weeks. No issues.

 

[ponytug]

Thanks!

 

[lman]

I'll rub some of that salt in. Starlink is a game changer. I've had it for three weeks. No issues.
View attachment 700271

Could you post a screenshot after you've selected "show more info". I'm interested in the latency more than the download speed.

 

[forgeblast]

$100 a month is affordable to us. We are paying $90 for a cell based internet service AND another $50-75 from CenturyStink.

The irony is that we kept the cell service and CenturyStink to make sure the cell service works, and it does, but we found having the back up, even with the slow DSL, worth keeping, and we might keep DSL, even after Starlink arrives. We would much rather keep the cell solution so we might have to find a cheaper provider.

Later,
Dan

Dan I switched to google fi, its cheap and allows internet calling. Even with our poor frontier dsl, i can make calls over it with zero cell signal at home. Might want to look into that.

 

[Citydude]

Could you post a screenshot after you've selected "show more info". I'm interested in the latency more than the download speed.

Sure, It's at my place in South Dakota and were heading there for the weekend.

 

[Alan W.]

After being on the preorder for what seems like an eternity I am starting to think this thread needs to be combined with the UFO thread.
Yeah I know some of you swear starlink exist and have seen it with your own eyes.
But for the rest of us its unicorns and fairies.

 

[Citydude]

After being on the preorder for what seems like an eternity I am starting to think this thread needs to be combined with the UFO thread.
Yeah I know some of you swear starlink exist and have seen it with your own eyes.
But for the rest of us its unicorns and fairies.

Understandable, I applied in February and received the Starlink hardware in late April. My boonies location must be a good test area?

 

[Alan W.]

Understandable, I applied in February and received the Starlink hardware in late April. My boonies location must be a good test area?

I also got an offer and sent in the $99 on Feb 8th.
Who knows this may make Madoff look like small times.

 

[Fixastuff]

I also got an offer and sent in the $99 on Feb 8th.
Who knows this may make Madoff look like small times.

Lol. Mine arrived before the shipping date they gave me...

 

[dmccarty]

Given that Starlink is new, and space based, I plan on keeping a redundant service. I would recommend that anyone experiencing dropouts on Starlink consider a router with redundancy to seamless shift data to whatever link is up, to help ride through any glitches.

With our DSL provider, they are no longer offering dsl, so if we cancel we can never reconsider.


All the best,

Peter

At the moment, I think we would keep DSL.

For the last few weeks, my bank has not allowed me to connect with our cell based internet. I can connect over DSL but the cell service does not work all of the sudden. Very odd.

Having the back up is not cheap, but it sure is worth it.

Later,
Dan

 

[dmccarty]

My understanding is that Google Fi is unlimited but slows downs after 22 GB of data. That won't work for us.

It really is dishonest to say unlimited when it really is unlimited, which all of the service providers seem to do.

Thanks,
Dan

 

[Citydude]

Could you post a screenshot after you've selected "show more info". I'm interested in the latency more than the download speed.

As promised.

 

[Gale Hawkins]

A SpaceX fanatic created a website to find out when Starlink satellites were visible in his location. After 5 days, it went viral. You can use it to see where to look and how long for.

There's more interest in Starlink than I realized the way this a went viral in the first 5 days.

 

[rekees4300]

There's more interest in Starlink than I realized the way this a went viral in the first 5 days.

There are 100,000s rural folks waiting for Starlink. Here's and interesting article about 5G vs satellite.

Hate all of your home broadband choices? Check these out.

 

[newbury]

It really is dishonest to say unlimited when it really is unlimited, which all of the service providers seem to do.

Thanks,
Dan

Maybe you should reword that.

But on another matter - over on reddit

Lasers capable of transmitting signals at 224 gigabits per second, enough to achieve 800 gigabit ethernet

GAD - I'd be happy to get a reliable 800 kilobits per second. (upload)

 

[Bullwinkle123]

Hi all, forgive me for not wading through 1000+ messages. What I want to know is, who has Starlink, for how long, and how is it doing so far?

I'm apparently eligible, they're willing to take my money if I'm willing to pony it up, but I'm not ready to be a beta user or particularly early adopter, I make my living using my internet, and my not-quite 800 KBbps download, not-quite 100KBps upload internet is just the pits, so I'm hoping Starlink is my answer with its claimed 20ms latency. Old school satellite internet was never an option with multi-second latency. I need to SSH into those AWS EC2 instances, and I need low latency. Or for the game du jour, of course.

 

[John_Mc]

Hi all, forgive me for not wading through 1000+ messages. What I want to know is, who has Starlink, for how long, and how is it doing so far?

I'm apparently eligible, they're willing to take my money if I'm willing to pony it up, but I'm not ready to be a beta user or particularly early adopter, I make my living using my internet, and my not-quite 800 KBbps download, not-quite 100KBps upload internet is just the pits, so I'm hoping Starlink is my answer with its claimed 20ms latency. Old school satellite internet was never an option with multi-second latency. I need to SSH into those AWS EC2 instances, and I need low latency. Or for the game du jour, of course.

I have starlink, and am happy with it, since it's much better than our unreliable 7 Mbps down/1 Mbps up DSL system (which often does not achieve those specs, and experiences problems anytime it rains for we get more than a stiff breeze.)

In short: if you are not willing to be part of a Beta test system, then you don't want Starlink yet. It's good, but they are still working out the bugs and launching more satellites to improve coverage. With each passing month, our issues with dropouts decreases. They are almost there, just not quite. It's been great for us for almost every use. The one difficulty is with live video conferences. We'll occasionally get a 5-10 second loss of internet. It might happen a couple of times over the course of an hour or two video meeting. My son says there are a few games where he'll get kicked off due to loss of internet connection.

 

[buckeyefarmer]

Wade through. And you don’t need low latency to ssh to EC2.