Starlink

[plowhog]

I plan on keeping a redundant service. I would recommend that anyone experiencing dropouts on Starlink consider a router with redundancy ...

The disappointing thing about that is a delay in taking a sledge hammer to my satellite modem.

 

[ponytug]

The disappointing thing about that is a delay in taking a sledge hammer to my satellite modem.

I am still waiting for a Starlink invite as well.

We had the DSL vaporize on Monday for no apparent reason. After ninety minutes with two levels of tech support, all that they could offer was to send out a technician in four days to check things. I pointed out that given the diagnostics that I and they had run, that the problem was solidly in their equipment, not my house. No luck. Forty eight hours later, the DSL was magically working again. Another phone call to tech support revealed that there had been a "fiber outage" in the area, which had been repaired. No notification to us about an outage, nor the repair, nor the fact that they had canceled the technician appointment without consulting us to see if everything was functional. Of course, then there is the basic issue: "What do you mean that you can't tell if your own fiber is functioning?!!" Sheesh!

So, yes, Starlink could have more than a few warts, and I will be happier.

Of course, reading Tesla owner's and Tesla solar customers experience with customer service doesn't have me believing that the Starlink customer service level will be high. It is still in beta, so I take the current Starlink user comments with a hefty dose of salt. Given the bar set by current provider, I am sure that I will be saying positive things.

All the best,

Peter

 

[Citydude]

I am still waiting for a Starlink invite as well.

We had the DSL vaporize on Monday for no apparent reason. After ninety minutes with two levels of tech support, all that they could offer was to send out a technician in four days to check things. I pointed out that given the diagnostics that I and they had run, that the problem was solidly in their equipment, not my house. No luck. Forty eight hours later, the DSL was magically working again. Another phone call to tech support revealed that there had been a "fiber outage" in the area, which had been repaired. No notification to us about an outage, nor the repair, nor the fact that they had canceled the technician appointment without consulting us to see if everything was functional. Of course, then there is the basic issue: "What do you mean that you can't tell if your own fiber is functioning?!!" Sheesh!

So, yes, Starlink could have more than a few warts, and I will be happier.

Of course, reading Tesla owner's and Tesla solar customers experience with customer service doesn't have me believing that the Starlink customer service level will be high. It is still in beta, so I take the current Starlink user comments with a hefty dose of salt. Given the bar set by current provider, I am sure that I will be saying positive things.

All the best,

Peter

I'll rub some of that salt in. Starlink is a game changer. I've had it for three weeks. No issues.

 

[ponytug]

Thanks!

 

[lman]

I'll rub some of that salt in. Starlink is a game changer. I've had it for three weeks. No issues.
View attachment 700271

Could you post a screenshot after you've selected "show more info". I'm interested in the latency more than the download speed.

 

[forgeblast]

$100 a month is affordable to us. We are paying $90 for a cell based internet service AND another $50-75 from CenturyStink.

The irony is that we kept the cell service and CenturyStink to make sure the cell service works, and it does, but we found having the back up, even with the slow DSL, worth keeping, and we might keep DSL, even after Starlink arrives. We would much rather keep the cell solution so we might have to find a cheaper provider.

Later,
Dan

Dan I switched to google fi, its cheap and allows internet calling. Even with our poor frontier dsl, i can make calls over it with zero cell signal at home. Might want to look into that.

 

[Citydude]

Could you post a screenshot after you've selected "show more info". I'm interested in the latency more than the download speed.

Sure, It's at my place in South Dakota and were heading there for the weekend.

 

[Alan W.]

After being on the preorder for what seems like an eternity I am starting to think this thread needs to be combined with the UFO thread.
Yeah I know some of you swear starlink exist and have seen it with your own eyes.
But for the rest of us its unicorns and fairies.

 

[Citydude]

After being on the preorder for what seems like an eternity I am starting to think this thread needs to be combined with the UFO thread.
Yeah I know some of you swear starlink exist and have seen it with your own eyes.
But for the rest of us its unicorns and fairies.

Understandable, I applied in February and received the Starlink hardware in late April. My boonies location must be a good test area?

 

[Alan W.]

Understandable, I applied in February and received the Starlink hardware in late April. My boonies location must be a good test area?

I also got an offer and sent in the $99 on Feb 8th.
Who knows this may make Madoff look like small times.