Starlink

[jk96]

When I call my local fiber company with questions, I talk to somebody local instead of somebody that has no idea where I'm located.

We are also on fiber and have tv also with our local electric coop. I sent a message via their online contact form about accessing an app that required the service provider on a Saturday evening. Was shocked to get a phone call back from a local rep within 30 minutes. Was expecting a canned reply via email on Monday at the earliest.

 

[cqaigy2]

I do IT support for a local small co-op in this area, they only do water. They were pretty scared when there was an initiative to have them handle electricity and Internet access. Some years ago, talk to the electrical supply in the area, a Canadian company. They said it was impossible to distribute Internet on their infrastructure, so i sent them info on how to do it, but they didn't think it worth their time.

 

[John_Mc]

I signed up for my Starlink account. Paid the 99.00.
Been trying to locate the customer service contact.
1... does anyone have the contact email or phone number?
2. Where do i find the add-on accessories for the hardware?

Thanks

There is no published contact email or pone number. If you have an account, you need to log on to their web portal. Go to Starlink, and click on the little icon in the upper left to find the log in.

I don't know if you have access to this if you have just paid the $99 deposit, or if you have to be a full user. I was able to skip the deposit stage and just go straight to a paid subscriber when I signed up.

 

[JethroB]

I signed up today with my $99 deposit to get in line. Southern Alabama. Says service to be available mid to late 2021. Deposit is said to be refundable. Well worth the gamble for me. Fingers crossed.

 

[Gale Hawkins]

A new meaning of High Speed Internet?

Elon Musk says Starlink internet speeds will double to 3 Mbps this year - The Verge

 

[kf4uda]

I signed up today and paid the $99. I have been reading about Starlink since I first heard of it.

 

[JESSE1]

I got my invite and signed up. I'm on Gen5 Hughesnet now. Good days I can get over 30mps but sometimes it will drop down to 1.5, I don't even try to upload anything. Called tech support several times and they don't seem to be able to do anything.

 

[Wakey]

Signed up like the rest. No more data caps soon! I’m east of Atlanta.

 

[cqaigy2]

A new meaning of High Speed Internet?

Elon Musk says Starlink internet speeds will double to 3 Mbps this year - The Verge

Whoa, i'd be ok with 300Mb.

 

[buckeyefarmer]

I’d be happy with 20Mbps