Server Problems Resolved

   / Server Problems Resolved #41  
Hakim,

Thanks for the insight on TBN and what or should I say who is behind this great website.

Just let us know if you ever need some help.
 
   / Server Problems Resolved #42  
It's pretty cheap and well worth it. I run RAID 5 on my workstation now and have run non-stop through 4 drive failures in 3 years. Each time I removed the drive, sent it back to the manufacturer for repair, and reinstalled the new drive when it was mailed back to me. Computer never stopped the whole time.

What are you running and I can suggest some options.
 
   / Server Problems Resolved #43  
<font color="blue"> What are you running and I can suggest some options. </font>
TBN and CBN are hosted at rackspace.com. rackspace.com has plenty of alternatives. All you need is money. /forums/images/graemlins/grin.gif
 
   / Server Problems Resolved
  • Thread Starter
#44  
As Mike mentioned, we use RackSpace, and RAID configuration with them isn't cheap. /forums/images/graemlins/smirk.gif
 
   / Server Problems Resolved #45  
</font><font color="blue" class="small">( 4 drive failures in 3 years )</font>

YIKES! /forums/images/graemlins/shocked.gif That's a lot o' failures!

Harsh environment? Super heavy usage? Lemon drives?

Just curious. /forums/images/graemlins/crazy.gif
 
   / Server Problems Resolved #46  
I think lemon drives, but bottom line is that drive WILL fail - it's just a matter of time. When they go, you WILL lose data unles it's RAID protected. How much data gets lost depends onbackup frequency, etc. This TBN event is a good example of the price you pay. $500 to $1000 is cheap when you are reconstructing a system that failed.
 
   / Server Problems Resolved #47  
What's Rackspace? A service provider?
 
   / Server Problems Resolved #48  
<font color="blue"> What's Rackspace? A service provider? </font>
Yes. For more information, click on the link in my previous message.
 
   / Server Problems Resolved #49  
I see. Looks like their RAID protected storage is EMC - way expensive. Maybe I can convince them to offer a better alternative in PeerStorage
 
   / Server Problems Resolved #50  
Yes, I just saw it, thanks.
 
   / Server Problems Resolved #51  
Some perspective on hard drives …

There are many, many issues that we have to consider and contend with regard to operational issues of TBN and related sites.

One aspect is hard drive integrity. Another is backups. We have considered these issues from many angles, for several years.

Harddrive reliability statistics are usually stated by manufacturers as “Mean Time Between Failure” -- so and so many hours between failure. “MTBF 500,000 POH”. POH means “Power on hours.”

They also provide a stat for “Start/stop cycles (ambient)”, typically something like 50,000 cycles. And they will state the overall “component design life” at something like 5 years.

MTBF stands for Mean Time Between Failure. This is basically a meaningless number. As above, the typical number quoted would be about 20,833 24 hour days of constant operation, around 57 years!

MTTF -- which is a more relevant measure for hardisk life -- is “Mean Time To Failure.” There are a few manufacturers that use this number instead of MTBF. And as I stated above, it's more relevant.

Very few manufacturers work with MTTF ratings. A more interesting development is that many harddisk manufacturers have moved to a 1-year warranty for their products. That probably means that their MTBF or MTTF isn't as good as the datasheet says?

Modern PC systems runs at an increasing higher temperatures, so one could argue that the life expectancy of the components inside the box gets shorter. Just look at the newer types of processors, where one earlier had to dissipate maybe 10W of heat, the newer ones ranges up to maybe 80-100W of heat. I know that we now have temperature gauges on all of our harddrives, so we can monitor the temp at all times.

Our needs are specific to the TBN board. As I noted before, it is ranked something like 1,500 among all sites in terms of pages served monthly. This is not an insignificant thing.

And, these pages are dynamic, meaning that the load needs and drive accesses are much higher than on a typical web site. Which means our HD's may fail more frequently than other types of usage.

Well, okay, they did in fact fail once in five years. But it would have cost us around $20,000 in “costs” over that period of time, to prevent that single loss of access and a few hundred posts. Was there a critical need to "protect" to that degree. It was our judgment, when considering from all angles, that we did not need to provide 100% uptime and 100% fail-safe against any loss.

We do keep backups which are good within 24 hours usually. For your information, even Amazon.com DOES NOT make backups of their web operations. I know this is hard to believe, but it is true. I read it in their annual statement to stockholders. And, they noted that if they were to lose their entire server farm, in all likelihood they would not be able to continue in business. So. Everyone makes cost/benefit decisions.

Yes, Rackspace is expensive. No doubt about that. But, we just cannot try to find the cheapest offer. Rackspace is arguably the best host provider available. They are just unbelievably responsive and competent. Case in point is them working with us 24 x 7 on the 4th of July holiday, to get a new server up and running. Very few companies will do that AT ALL. Rackspace's slogan is "Fanatical Customer Service." For a change, here is one company that walks the talk -- in fact exceed it – by a mile.

Anyway, we are back up and running, apparently better than ever. /forums/images/graemlins/cool.gif

We sincerely apologize for any inconvenience to users.
 
   / Server Problems Resolved #52  
Hello Hakim

There appears to be a problem displaying the buttons in the "Extra Information" section at the bottom of the pages. The "Jump Submit" button is missing in the Kubota Owning/Operating discussion.

Also, is this discussion the preferred method of communicating errors/problems? Or would you rather receive emails?
 
   / Server Problems Resolved
  • Thread Starter
#53  
The link to Kubota Owning/Operating is there for me. Might be loading incorrectly from your cache (clear temporary internet files).

Yes, this forum is proper for bug reports.
 
   / Server Problems Resolved #54  
<font color="blue"> I see. Looks like their RAID protected storage is EMC - way expensive. </font>

What about four mirrored 120 Gb IDE drives and a Fasttract RAID controller for around 500 bucks??? $150 per month for what? 10Gb of backup???????? What a rip-off..........
 
   / Server Problems Resolved #55  
I am still have problems. I am shown as a registered user on TBN but can not post. Last night I had to get a temporary password. Also the number of days shown in any forum will not stay where I set it. How can I get my original password back and will TBN accept it?
 

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