ripped off

Lostalot · Apr 4, 2012

I do not know how you north west pacific folk make out but my brand new bx2360 was delivered to me today in Townsville Australia and after close inspection the front loader that is painted in Kubota colours etc is actually an aftermarket job that has a SWL of only 120kg...Desperately trying to put a stop on the bank cheque..Stuff Kubota...Will try Yanmar

Mike476 · Apr 4, 2012

Wow, hard to believe, and your build quoted the proper Kubota loader with your purchase, incredible.

Lostalot · Apr 4, 2012

It has taken five weeks for delivery with one excuse or another but two weeks ago I contacted Kubota Australia direct and they assured me that they had sourced a tractor from an interstate dealer and that they would ship the loader from their premises in Melbourne, so they are in the con also....I am disabled and the machine with its all right foot operation was ideal for me to attempt maintaining our property but as it seems nowdays...rip or be ripped..mike

zonta223 · Apr 4, 2012

Lostalot said:
I do not know how you north west pacific folk make out but my brand new bx2360 was delivered to me today in Townsville Australia and after close inspection the front loader that is painted in Kubota colours etc is actually an aftermarket job that has a SWL of only 120kg...Desperately trying to put a stop on the bank cheque..Stuff Kubota...Will try Yanmar

And this was from an official Kubota dealer??
If you don't get the bank cheque stopped DO NOT be tempted to use the tractor. If this finishes up as an Official (law court/tribunal) complaint its a lot harder to get your money back if it has been used. I went through something similar with a Melbourne dealer and it took me over a year to get my money back......If I had used the tractor it would have almost certainly be a case of no refund.
If you do get your money back give Adam White at National Machinery Traders in Nerang on the Gold Coast a call. You may get a pleasant surprise.

Lostalot · Apr 4, 2012

Thanks for the info..I will most likely need it.. and the $22,000 mower sits unused in the carport...mike

TripleR · Apr 4, 2012

That really is a shame, I too am disabled and couldn't do much without my tractors. I sure hope you get it all straightened out.

Lostalot · Apr 4, 2012

Thanks for the support, hopefully I can stop the cheque first up tomorrow.
If not there is plan B...the good old direct approach.

Mike476 · Apr 4, 2012

Hope it works out for you.

kebo · Apr 4, 2012

I hope you get it resolved to your satisfaction as well. Keep us informed, it may help someone else avoid getting ripped.

hr3 · Apr 4, 2012

Lostalot said:
I do not know how you north west pacific folk make out but my brand new bx2360 was delivered to me today in Townsville Australia and after close inspection the front loader that is painted in Kubota colours etc is actually an aftermarket job that has a SWL of only 120kg...Desperately trying to put a stop on the bank cheque..Stuff Kubota...Will try Yanmar

What does the SWL stand for ?? and what bucket did you order 203 or the 243 ??

Lostalot · Apr 5, 2012

Hello,
SWL stands for 'safe working load' which is what can be legally lifted with the bucket, I ordered a bx2360 complete with centre mount mower and loader under the assumption all would be genuine Kubota and able to handle the advertised lifting weight however the unit arrived with a loader fromTitan/ Burder who supply after market loaders for amongst others re- manufactured Kubotas and Yanmar and are warranted for twelve months. The model is 2400 SL which according to their website is for the 15-20 horsepower range of tractors and is rated at 120kg max SWL. I have now been told by the dealer that it is the Kubota that is the problem because it is rated only for such loads. Beats me! I have further said that if they could raise the loader rating I would be happy to keep the machine but no go. The dealer has now offered to take the machine back and refund my money, so hopefully a happy ending after easter regards

Lostalot · Apr 5, 2012

RE: Zonta223

Thanks for the dealer info but he cannot supply a subcompact with HST

RE: Triple R

That's a great looking dirt mover your on......All is now settled bar the refund and unbelievably a dealer from Sydney(2500klms south) has offered me a new Shibaura sx24 with self levelling 4-1 front rated at 330kg SWL with a 60"
mid mount HST 24HP unit delivered for $25000. Over easter we will go 325klm north to try one out but they are a respected machine and it is exactly what I am after so all is good again, regards

Mike476 · Apr 5, 2012

Glad to hear it worked out.

zonta223 · Apr 5, 2012

Lostalot said:
RE:
.....All is now settled bar the refund and unbelievably a dealer from Sydney(2500klms south) has offered me a new Shibaura sx24 with self levelling 4-1 front rated at 330kg SWL with a 60"
mid mount HST 24HP unit delivered for $25000. Over easter we will go 325klm north to try one out but they are a respected machine and it is exactly what I am after so all is good again, regards

Glad that everything worked out so well for you. Look forward to seeing some photo's of it when you get it.

Lostalot · Apr 5, 2012

RE Kebo
I am very suspicious that there is something amiss with the front loading on those sub-compact Kubotas as the dealer also informed me that the load restriction has been placed by OHS ( Occupational Health and Saftey) which is our workplace equivelent to American aviation's NTSB. So perhaps there has been some incidents involving raised or overweight toppling over the nose or perhaps failure of some frontend component,it would possibly explain the fitting of an undersized loader assy and a whopping great counterweight out back, but maybe also I am being fed another phurphy, I honestly do not know but Kubota have an excellent rep which was earned through trouble free operational longivity and my reason for the attempted purchase. Out of curiosity I will ask around...regards

RE: MIKE467
Thanks

TripleR · Apr 5, 2012

Lostalot said:
RE: Zonta223

Thanks for the dealer info but he cannot supply a subcompact with HST

RE: Triple R

That's a great looking dirt mover your on......All is now settled bar the refund and unbelievably a dealer from Sydney(2500klms south) has offered me a new Shibaura sx24 with self levelling 4-1 front rated at 330kg SWL with a 60"
mid mount HST 24HP unit delivered for $25000. Over easter we will go 325klm north to try one out but they are a respected machine and it is exactly what I am after so all is good again, regards

Thanks, we really like it. Glad to hear you got it straightened out and are getting a good tractor. Shibaura has a good reputation and made some models for Case and New Holland for sale here.

Lostalot said:
RE Kebo
I am very suspicious that there is something amiss with the front loading on those sub-compact Kubotas as the dealer also informed me that the load restriction has been placed by OHS ( Occupational Health and Saftey) which is our workplace equivalent to American aviation's NTSB. So perhaps there has been some incidents involving raised or overweight toppling over the nose or perhaps failure of some front end component,it would possibly explain the fitting of an undersized loader assy and a whopping great counterweight out back, but maybe also I am being fed another phurphy, I honestly do not know but Kubota have an excellent rep which was earned through trouble free operational longevity and my reason for the attempted purchase. Out of curiosity I will ask around...regards

RE: MIKE467
Thanks

I fear someone is giving you some bad information on the Kubota SCUTs. We are on our second, a BX2660 with OEM loaders and I use all of our equipment very hard.

Our original BX, a 2003 BX2200 is still in use by our son in law and he hauls heavy loads and operates on some really steep terrain.

Kind of a moot point now though.

Be sure to post some pictures of your new tractor upon arrival.:thumbsup:

Lostalot · Apr 5, 2012

RE: Triple R

I think you are right, but until my money is returned I will be polite,I have some pics of the 2360 but do not know how to attach these, regards

TripleR · Apr 5, 2012

Lostalot said:
RE: Triple R

I think you are right, but until my money is returned I will be polite,I have some pics of the 2360 but do not know how to attach these, regards

Just below where you type your reply, there will be Additional Options, in the center of the page, about half way down you will see a box Manage Attachment", click on that and you will get a popup box. Select Browse then attach the picture and hit upload.