Rant on shipping

[Frankenkubota]

Nope

I tried to buy 1 40 oz bottle of bug killer. They sent a case of something else. When the second vendor did the EXACT same thing I knew they had a coding problem on their end.

It comeS down to ‘ doing the right thing”. And worse, doing the wrong thing because you can get away with it.

This is not going to

MAGA

 

[Jstpssng]

Nope

I tried to buy 1 40 oz bottle of bug killer. They sent a case of something else. When the second vendor did the EXACT same thing I knew they had a coding problem on their end.

It comeS down to ‘ doing the right thing”. And worse, doing the wrong thing because you can get away with it.

This is not going to

MAGA

That's one reason to pay with a credit card... when you have a legitimate claim they will reverse the charge. Actually PayPal is even better; they give the vendor a chance to come good on it first.

 

[Diggin It]

I tried to buy 1 40 oz bottle of bug killer. They sent a case of something else. When the second vendor did the EXACT same thing I knew they had a coding problem on their end.

Buncha' years back before Sears went totally into the wasteland, I ordered a window air conditioner that was on sale. Knowing it should have been in the 50 pound rage, I set a hand truck outside for the delivery driver to set it on. Imagine my surprise when I found a box about the size of a softball on the cart. When I opened it, there was a small camera in it.

Called customer service, gave them all the information. They sent a call tag and placed a new order from their system.

Couple of days later I checked tracking and found the package showed a weight of 1 pound. Called CS again and had them check their end where they found the 1 pound weight in their system. Only thing we could figure was a coding error in the SKU number. They cancelled the order since they couldn't verify if the AC unit had a different SKU. Few days later I checked again and the AC showed as unavailable.

 

[Jstpssng]

^^^^
Of all of the stores which have gone under, I miss Sears the most.

 

[Frankenkubota]

Used a credit card and they are already refunding the cost of product and sales tax.

I had tp pay $40 to ship it back, they don’t want to reimburse me.

Vendor stonewalling.

Remember, do the right thing, unless it costs you something.

 

[Diggin It]

Four packages coming over the past week or so. Three right on time, maybe even early. Last one is due tomorrow and so far shows on time.

 

[fried1765]

In the past I have bought many items from Amazon......not so much anymore.
I refuse to pay $120 for Amazon Prime, so they seem to punish me with stupidly slow shipping.
When an item is shipped from a 3rd party seller, shipping time is good!
If from an Amazon warehouse, it sometimes takes 3 weeks ++.

I get much better on-line service from Walmart, and E-Bay sellers.
So what do I do?
If the item I want is available on-line from Walmart, or on E-Bay,...... I buy it there, and ignore Amazon.
'
On August 15th I placed an Amazon order for a 10 pack of marine grease tubes, for $25.57
Website showed "only 15 left" .....15 packs of 10 tubes that is.
The order estimated arrival date shown is: "prior to Oct 6th"

I don't need the grease now, but I will put it on the shelf if it ever does come. Up to 51 days for delivery,.... when they claim to have 15 like items (lots of 10) in stock?
I would normally cancel, but in this case I will let the order remain.
I just want to see what happens.

 

[Doofy]

No qualms about paying for Amazon Prime. The free shipping to AK is well worth it to us. We also enjoy the free movies and TV shows.

 

[fried1765]

No qualms about paying for Amazon Prime. The free shipping to AK is well worth it to us. We also enjoy the free movies and TV shows.

For you in AK, I can understand it may be a good deal.
For me ....NOT!
It is a marketing gimmick to hook buyers into buying only from Amazon, with them thinking that they are getting something (shipping) on the cheap.

Here in the lower 48 it is OFTEN LESS expensive to buy from other on-line sources.
A 5qt. container of 5W-20 Mobil 1 is $10+ MORE on Amazon than it is on Walmart.com, with FREE 2 day shipping.
MANY other Amazon items have similar wide price disparities.

 

[Doofy]

For you in AK, I can understand it may be a good deal.
For me ....NOT!
It is a marketing gimmick to get buyers thinking that they are getting something (shipping) on the cheap.

Here in the lower 48 it is often LESS expensive to buy from other on-line sources.
A 5qt. container of 5W-20 Mobil 1 is $10+ MORE on Amazon than it is on Walmart.com, with FREE 2 day shipping.
MANY other items have similar price disparities.

Agreed. Amazon bargains are becoming few and far between but usually still cheaper than I can buy locally (if even available).

 

[fried1765]

Agreed. Amazon bargains are becoming few and far between but usually still cheaper than I can buy locally (if even available).

AK shipping issues are very different than in the lower 48.

That said: I have been to AK a few times, and even had an opportunity to work there, but my parents were still alive at the time, and were living on the East coast.
I would very much have enjoyed living in SE Alaska, but am much too old now.

 

[Doofy]

AK shipping issues are very different than in the lower 48.

That said: I have been to AK a few times, and even had an opportunity to work there, but my parents were still alive at the time, and were living on the East coast.
I would very much have enjoyed living in SE Alaska, but am much too old now.

Yes, and I'm almost to dang old to leave!:laughing:

 

[California]

I refuse to pay $120 for Amazon Prime

Me too! But when T-Mobile offered free Prime with five MetroPCS lines, total $150/month flat rate, I couldn't pass that up.

I still comparison shop on Ebay and often choose that alternative. But in addition to price the Ebay vendor needs to have excellent feedback and nothing indicating slow drop-shipping.

Amazon has a far better return policy, when that is relevant.

 

[Jstpssng]

I'm another who refuses to pay for Prime. Or Sam's Club, or...
I had Prime for a while and really didn't use it much. I also don't do business with places which require "Autopay". I got burned once to the tune of $1700 and some change... it took me 4 years to get it back and I will never do it again.

 

[ultrarunner]

Don't have any of them except a business Costco...

I use Grainger and Office Depot and often delivered next day with no charge with national account... prices are very good on negotiated items but tend to run high to very high on Grainger... but when you need it they come through.

 

[3Ts]

I'm amazed at all the items available thru Amazon so I use them first when I'm looking for a product. However, I also check other stores before I order if the price seems out of line. I do consider return policy. Amazon's is great. A few examples:

- I bought a foam mattress in a box from them, it was delivered with grease stains on it that couldn't be seen until it was opened. Called up Amazon and they sent UPS to pick it up with a full refund. (The return shipping had to have been more than what I paid for it.)
- I bought a wide format printer, but Amazon with free shipping wanted considerably more for it than the vendor did even after the added shipping cost and the shipping was faster.
- Amazon carries our favorite candy bar which is less than $3 at the store. Amazon wants more than $20 for the same thing. However, the closest store we've found that carries it is a 4 hour drive one way. Mostly we go without or will pick up a supply when we're in the area..

So, check out other stores as well, yo might get a better deal.

 

[Frankenkubota]

That's one reason to pay with a credit card... when you have a legitimate claim they will reverse the charge. Actually PayPal is even better; they give the vendor a chance to come good on it first.

You are wicked correct about a credit card. I only pay with a credit card. An amazon credit card.

I知 currently objecting to a different charge on a different credit card. It痴 been 4 months, many phone calls, 2 letters and nothing except penalties and forms. I致e given the vendor many chances to make good.

The rules say, once you object to a charge, which must be done formally, by letter, they must stop with the penalties! That more BS. They continue to charge interest and piling on late fees and honestly, who痴 gonna stop them?

I don't think it痴 malicious behavior. I think it痴 a situation where no one on their end gives a **** and there is no downside. I feel I
Like I知 dealing with the government.

In situation where AI and e mails and forms do nothing, it痴 takes a human being to take an interest in resolving the problem. Now, think of your average American worker......

I just told my GC I want ONLY Mexican workers building my new house from now on. Does that make me a bigot, or a realist?

I said the AVERAGE American worker. I致e had Lott痴 of employees, a few were great.

 

[fried1765]

Don't have any of them except a business Costco...

I use Grainger and Office Depot and often delivered next day with no charge with national account... prices are very good on negotiated items but tend to run high to very high on Grainger... but when you need it they come through.

If it is business use, and the cost does not matter, Grainger is great!
If it is private use (me)...bend over!

 

[Doofy]

If it is business use, and the cost does not matter, Grainger is great!
If it is private use (me)...bend over!

During my working years, Grainger was Great. School discount plus free shipping couldn't be beat and they usually has everything you ordered.

 

[California]

Ebay - win some, lose some.

With the recordbreaking fires here, the downwind smoke has been unbearably bad at my home over in the valley. And for a single day out at the ranch. Fearing this might be the new normal, I bought another used Oreck electrostatic air purifier off Ebay. These really work, smoke particles stick to the plates and after running a day you can't smell smoke in the indoor air.

'Guaranteed delivery Wednesday', it arrived Thursday. Ok, whatever. But then I started it up and the fan clanks and clunks, bad bearings or something. The one I already had runs like a clock. The noise in this one isn't right. I asked the vendor for return at his expense, which is Ebay's remedy for 'not as described'. Surprisingly he immediately reversed my payment and told me to dispose of it however I wish. Great service!

(I suspect he paid $5 for it at Goodwill so he isn't out very much).

In summary, just another weird Ebay experience.

Luckily the smoke hasn't gone back up to last week's levels but this is still early fire season, anything is possible. Be Prepared! I ordered another one.