With all due respect, I think some of you are cutting PT to much slack, for whatever reason. This is a one store operation for the PT product, and since we can not drive up the street and look at a schematic, or take a part in to compare. I am talking world wide, although I don't see many overseas sales. Looking at warranty work. Sure they will replace parts, but you are expected to fix it yourself. Most people do not buy things thinking that they will have to fix it themselves. There is absolutely no excuse for not having a shop manual that covers the PT products from front to back, leaving nothing out. I think it is very wrong to give them a free ride. They are hoping that you don't raise many concerns about the lack of documentation. As far as fixing the machine, most anybody with good common sense, can probably repair anything on the PT except maybe the tram pump. Some people get these machines because they just like what they can do. They have to rely on other people to fix or help with fixing. I think it is sad that the one guy at PT is the only one that can answer technical questions, except for the PT owner/opeerators that have fixed their machine by trial and error. You would think that PT would at least leave the manufacture name and part number on the pumps and motors,etc, but no, they want you to only purchase from them, and then you have to have a min order of at least $50. I guess they don't realize that we can determine the cu in required, and the HP required to drive a certain attachment, and the shaft and hose particulars, and find replacement parts that are better and cheaper. Whenever you guys call PT about something, you should ask for hydraulic schematics, electrical diagrams, etc. Of course they will snicker and laugh, and say we are working on it, maybe next year. I did get them to email me a page out of the parts manual once. Is there any three of you that have the same machine, with same hydraulic setup, etc? Even with things like test ports in key locations, would be a big help in trouble shooting.
Some of you think it is a big deal to produce manuals. We did this kind of work in the Navy, developing lesson guides, with pictures, slides, etc. including theory of operations, and troubleshooting procedures, etc. I don't even want to hear, well, why don't you volunteer to work up a set of manuals. It could probably be done in 3 to 6 mo given free access to all the machines, and be able to copy/extract Terry,s knowledge base. Not only the machines, but the attachments as well.
You guys should realize, that this is the only knowledge base in the world for the PT.
Just for instance, my Case skidsteer manual is about 4 in thick, and covers just about everything, from front to back, with serial numbers group breakdowns, etc.
Enough ranting, just chime in if you want to.