New tractor, great dealer

/ New tractor, great dealer #1  

JimP

Silver Member
Joined
Nov 21, 2004
Messages
238
Location
southern New England
Tractor
Kubota L5460HSTC; Volvo ECR88 excavator; Dresser TD9H dozer; Bandit RM990 chipper (sold)
Really liked my 5240 HSTC. The loader was strong and the cab comfortable whether plowing in a snowstorm or brush hogging on a 90 degree sunny day. I bought it used and put another 800 hours on it with only normal maintenance. But as the hours built up I started looking for a replacement. I found a low hour 5460 HSTC at Marshall Machinery. After a road trip the deal was done. 5460 HSTC with just over 200 hours and LA1055 loader. Added R1 tires with rears loaded 50%, 3 rear remotes, front remote, rear wiper, rear work lights and radio. They delivered the tractor a few weeks later and picked up the 5240. A couple hours of adjusting, greasing, tagging and just playing to get a feel. Now ready for real work, wrapped round bales were being delivered that Sunday. Drop the bucket, attach the bale spear and head to the road to start moving bales. DISASTER - the tractor would not pick up round bales off the trailer. I ended up pushing the round bales off the trailer to the side of the road. The 3 point also had no lifting power. Everything went up and down but there was no lift power front or rear.

I texted my salesman and he responded a few minutes later, the service manager would call me first thing Monday morning. I ran some hydraulic pressure tests Sunday and Monday. Based on these tests they sent a truck to pick up the 5460 and drop a loaner tractor, a 6+ hour round trip. Three days later and another 6 hour trip they had the 5460 back and no problem picking up round bales. Thanks to Marshall Machinery, Dave and Jon.
 
/ New tractor, great dealer #2  
Nope didn't happen, I don't believe you. Pics = Proof lol

Come on man, show off that new tractor!

Good to hear everything worked out.
 
/ New tractor, great dealer #3  
Good to here and congrats on the new rig.

There are great dealerships out there... all colours. :thumbsup:
 
/ New tractor, great dealer #4  
Congrats on your new investment..your going to like it a lot. :thumbsup:
 
/ New tractor, great dealer #5  
Where is Marshall Machinery?
 
/ New tractor, great dealer #6  
Marshall Machinery is near Scranton Pa. That level of service is nice to hear about. I've never dealt with them, but they have one of the largest inventories of used Kubotas I have seen advertised in the NY/PA area.

Will
 
/ New tractor, great dealer #7  
I've been tempted to take a detour off I-84 to check them out. I see their ad's in various places and they have a good website with lot's of new & used inventory. Nice to hear about that level of support & service.
 
/ New tractor, great dealer
  • Thread Starter
#8  
Pics are coming once the sun is out long enough to take some. Haven't put many hours on the new tractor but so far I like some features more than the old tractor, like some features less and ask what was Kubota thinking on a few. Jim.
 
/ New tractor, great dealer
  • Thread Starter
#9  
OK, a couple of bad pictures to prove the tractor happened.

IMG_0229.JPGIMG_0228.JPG
 
/ New tractor, great dealer #10  
Scranton? That's where Dunder Mifflin is located! Lol
 
/ New tractor, great dealer #11  
Great looking tractor, looks comfortable. What's the rear bucket used for?
 
/ New tractor, great dealer #12  
Was the hydraulic pressure relief low or was there another issue? Seems too often that there is the relief valve pressure spec, then there is the actual factory set pressure.
 
/ New tractor, great dealer #13  
Curious if the previous owner got rid of it because of the weak loader/3 pt. That would have been an expensive lesson. Glad your dealer was able to get it fixed.
Nice tractor!

Sm
 
/ New tractor, great dealer #14  
Curious if the previous owner got rid of it because of the weak loader/3 pt. That would have been an expensive lesson. Glad your dealer was able to get it fixed.
Nice tractor!

Sm
That makes sense.

Years ago I bought some accessory stuff from Marshall. They were in business to make a profit but I recall them being honorable about things.
 
/ New tractor, great dealer #15  
nice tractor! i've found that on my side of the world, guys wont get rid of their tier 3 tractor for a tier 4! I think the 5240 would have lasted the rest of your life. :)
 
/ New tractor, great dealer
  • Thread Starter
#16  
The rear bucket is a Gannon 4x4 box blade. Makes an awesome counterweight and its useful for grading dirt and snow removal. The tractor was a Marshall lease unit. Explanation was all (most?) of the pressure relief shims were missing so the relief was kicking off at 1300-1400 psi, way under spec (spec is over 2600 psi by memory) - so VERY little lift. How the shims got removed is anyones guess. Pump volume was up at max. One regeneration so far and it was a non-event. Im going to do a comparison to the 5240 once I get some more hours on the new machine. Jim
 
/ New tractor, great dealer #17  
I feel sorry for the lesasee as they had a tractor incapable of doing swat.
 
/ New tractor, great dealer
  • Thread Starter
#18  
Quick update. The salesman called me today out of the blue to make sure the tractor was working right and I was satisfied. We hear lots of negative experience on the net so its nice to be able to share a positive one. Jim.
 
 
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