New Deutz Tractor

[tacticalturnip]

He likely will give you excuse after excuse but hopefully I'm wrong.
Given the quality of the mail service I wouldn't give up yet.

I've had checks take a week to travel 20 miles, but that was because the USPS scanner read a "0" as "6" so it got here via Missouri. It always seemed to happen when I needed the money most.

It sounds like you dodged a bullet by not buying from him. I think his brother might have sold LS in Maine, starting when they were Montana.

If I am thinking right, this fellow wants to sell me a tractor, according to commercials.

 

[Jrasband]

Well, as of yesterday no refund. I have the usps informed delivery, so if I don’t see it today, my next plan will be to call the state’s attorney office, Deutz Fahr America, then the dealer association, and the State’s corporation commission and possibly. There is no reason for my refund to take this long to travel 200 miles.
I take it the owner lied when he said the refund was mailed Friday.
I wasn’t planning on leaving a review. Oh, but now, definitely!

I think it is absolutely possible that the check could be taking that long to get to you, they don't call it snail mail for nothing. They sent the check on Friday and your jumping to conclusions on Tuesday that they lied, doesn't sounds rational to me..

 

[Hunterpup]

Seriously take a breath and don’t start escalating based on the USPS. The mail service is indeed slow and unreliable as stated by previous post. Let’s say it was put in their outgoing mail on Friday but after the carrier had delivered/ picked up earlier in the day. It might not have actually started traveling until Monday.
I’m a small business owner and we aren’t open on the weekends. Our carrier skips our building on Saturday.
None of those entities are going to take you seriously based on the short amount of time the check has been in transit. You are coming off as vindictive and not as an injured party at this point.
I would advise to calmly communicate with the dealer with the truth which is that is a large amount of money for you and you need it for something else. Ask for a check number and verify it was sent. Be professional and polite. This is a business deal it isn’t personal adding tension doesn’t solve your problem.

Please don’t take offense. But I don’t need to take a breath and calm down. I’m not being “vindictive”. It’s called accountability, which this world is surely missing in this day and age. I’ve been 100% professional, patient, and polite the entire time. It’s got me what? The run round around. I’ll take your suggestion at face value.

 

[Hunterpup]

I think it is absolutely possible that the check could be taking that long to get to you, they don't call it snail mail for nothing. They sent the check on Friday and your already jumping to conclusions on Tuesday that they lied and didn't sounds irrational to me..

Absolutely am jumping to conclusions after dealing with all the bs and lies. Mail works on Saturday btw. Still moves on Sundays too.

 

[ZJ_HR]

So, how final decision looks like:
- Did you receive a tractor?
- Did you got advance refund?

Did you buy something else? If so, what?

 

[CloverKnollFarms]

I hope the new dealer is good to you. I remember the day my tractor was delivered... I began to write the delivery guy a check for the full price of the tractor and he stopped me, he said it would be $1000 less due to a promotion they had missed initially.

I was impressed

 

[Carl_NH]

Thats great service CloverKnoll, dealers like that are nice to have and good for repeat business.

Hope the OP check arrived by now, and hope he is just out driving his new deutz and forgot to update.

 

[Hunterpup]

So, how final decision looks like:
- Did you receive a tractor?
- Did you got advance refund?

Did you buy something else? If so, what?

Everything with the new dealership went great! Paid on Tuesday and the tractor was delivered yesterday. It has 3.1 hours. Still reading through the manual.
I had the crappy dealer wire me the funds on Friday. I had, had enough.
Saturday I received a refund check in the mail with a post marked date of the 14th. So there is no way they mailed it out on the 9th. Again, full of lies and excuses.
The pup is ready for working this east coast winter storm.

 

[tacticalturnip]

Good to see the Foreman approves!

Enjoy the new machine; sorry the last dealer gave you such a negative experience.

 

[Carl_NH]

Great - glad you found a good dealer, and nice tractor and driver!

 

[Jstpssng]

Nice machine!!!!