tacticalturnip
Super Member
Amazing to see a dealer just piss a sale away.
RayIN
Veteran Member
Got your money back yet? I'd be speaking with the owner directly at this point.
OP
Hunterpup
Member
The owner called me Thursday after I left a VM saying don’t deliver it and I want a refund. I explained everything to him from the missed delivery, and the non communication and the lack of call backs with updates. He started to contradict what his employees were telling me. When I asked for a refund, that’s when I was told they couldn’t do it because the tractor was already assigned to me in the Deutz system.
Friday I received another call from him stating the check was in the mail.
I asked for a tracking number, but one wasn’t provided. Which seems completely stupid to me, to send such a large check snail mail without tracking. But, what do I know.
I already found another tractor and as soon as I get that check. Will be buying it.
The new dealer is closer by an hour but in another state. New place is $1000 less delivered with the same attachments I bought at the first dealer. Wish I would have shopped them first instead of staying in state.
tacticalturnip
Super Member
I hope these new folks treat you well.
OP
Hunterpup
Member
So far it’s been pretty great! Now it’s just a waiting game…$$$$
rScotty
Super Member
- Joined
- Apr 21, 2001
- Messages
- 9,745
- Location
- Rural mountains - Colorado
- Tractor
- Kubota M59, JD530, JD310SG. Restoring Yanmar YM165D
I realize there may be two sides to Hunterpup's dealership experience. But I'm glad he is making his side known.
Twenty years ago, complaints about uncaring & arrogant dealers were rare.
I've been here on TBN for over 20 years and watched the number of such complaints steadily grow.
I'm not sure what will change that attitude, but ignoring it is probably not a cure.
Anyway, I hope Hunterpup will continue to post his experiences with this new tractor dealer and how the new tractor works out.
rScotty
OP
Hunterpup
Member
Well, as of yesterday no refund. I have the usps informed delivery, so if I don’t see it today, my next plan will be to call the state’s attorney office, Deutz Fahr America, then the dealer association, and the State’s corporation commission and possibly. There is no reason for my refund to take this long to travel 200 miles.
I take it the owner lied when he said the refund was mailed Friday.
I wasn’t planning on leaving a review. Oh, but now, definitely!
I take it the owner lied when he said the refund was mailed Friday.
I wasn’t planning on leaving a review. Oh, but now, definitely!
He likely will give you excuse after excuse but hopefully I'm wrong.
Given the quality of the mail service I wouldn't give up yet.
I've had checks take a week to travel 20 miles, but that was because the USPS scanner read a "0" as "6" so it got here via Missouri. It always seemed to happen when I needed the money most.
It sounds like you dodged a bullet by not buying from him. I think his brother might have sold LS in Maine, starting when they were Montana.
Given the quality of the mail service I wouldn't give up yet.
I've had checks take a week to travel 20 miles, but that was because the USPS scanner read a "0" as "6" so it got here via Missouri. It always seemed to happen when I needed the money most.
It sounds like you dodged a bullet by not buying from him. I think his brother might have sold LS in Maine, starting when they were Montana.
Shawn T. W.
Platinum Member
- Joined
- Jul 14, 2025
- Messages
- 948
- Location
- SW Missouri Ozarks
- Tractor
- Massey Ferguson GC 1725 MB - Kubota L5030 - John Deere Z960M
When I was planning on buying a house in Tennessee near my companies headquarters, I opened a bank account there ... 2 years later I found a house in Missouri near one of there terminals ... I asked the bank to close my account, they couldn't/wouldn't wire the money to me in Arizona because I was not there in person to sign the wire instructions ... They mailed, with no tracking, wasn't certified or anything ... Well into the 6 digits ... It showed up in my mailbox with the rest of the mail ...
Give the slow unreliable mail a chance ...
Give the slow unreliable mail a chance ...
dusty3030
Veteran Member
- Joined
- Jun 4, 2008
- Messages
- 2,372
- Location
- West TN
- Tractor
- Kubota MX5400 Cab, Kioti RX7320 PS/ Cab, Kubota M7040 HDC, John Deere 2355, Kubota U35-4, John Deere 317G
Seriously take a breath and don’t start escalating based on the USPS. The mail service is indeed slow and unreliable as stated by previous post. Let’s say it was put in their outgoing mail on Friday but after the carrier had delivered/ picked up earlier in the day. It might not have actually started traveling until Monday.
I’m a small business owner and we aren’t open on the weekends. Our carrier skips our building on Saturday.
None of those entities are going to take you seriously based on the short amount of time the check has been in transit. You are coming off as vindictive and not as an injured party at this point.
I would advise to calmly communicate with the dealer with the truth which is that is a large amount of money for you and you need it for something else. Ask for a check number and verify it was sent. Be professional and polite. This is a business deal it isn’t personal adding tension doesn’t solve your problem.
I’m a small business owner and we aren’t open on the weekends. Our carrier skips our building on Saturday.
None of those entities are going to take you seriously based on the short amount of time the check has been in transit. You are coming off as vindictive and not as an injured party at this point.
I would advise to calmly communicate with the dealer with the truth which is that is a large amount of money for you and you need it for something else. Ask for a check number and verify it was sent. Be professional and polite. This is a business deal it isn’t personal adding tension doesn’t solve your problem.
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