Last straw for this dealer

[LoneCowboy]

i.e. HOSED AGAIN.

I'm so mad I could spit.
I took the TC45 back in to have it's radio and rear remote put on. They were part of the original deal although with the switching of lemon tractor for this one, they ran otu of time, and it wasn't a big deal I didn't need them anyway. Figured I had some time and I really don't want them doing any service on it. (since they hosed me on charging me twice to fix the same problem on a different tractor).
So, take it in, it's still got the 6' crappy Rhino shredder on it which has it's skid shoes breaking off at the front. (after a whole 4 months.). Now before you get all bent. A. I know how to setup a shredder. My 4 year old Bushhog is still virgin, and so is the 8' rhino). B. The service manager says "oh, they all do that, we do a lot of these"

Ok, i figure let them make a little money while doing this "free" work. yeah, go ahead, weld some new plates on there. (although it shoudl be warrantied from Rhino, but that's a different conversation). How much could it cost? $100 at most????

I go pick it up today.
The only item on there is the welding of the plates (as it should be)

Three hundred and thirty nine dollars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I'm so mad I can barely see straight.

 

[EdC]

LoneCowboy

You have got to post some pictures of those welds, they must be flat out beautimous. How close is the next nearest dealer?

 

[lawn_king]

I was not aware that they are now using platimun welding rods?

 

[LoneCowboy]

LoneCowboy

You have got to post some pictures of those welds, they must be flat out beautimous. How close is the next nearest dealer?

Thsi one is about 20 minutes away, the next closest one (who's got an EXCELLENT service dept, i've used them before for the MF) is about an hour away
doesn't really matter does it?

 

[NewToy]

I would persue the warranty angle from Rhino to help with the cost. Did they have hours listed for the job? Let them know YOU know that you are being ripped off bad.
Good luck,
John

 

[LoneCowboy]

Yeah, they claim 4 hours

apparantly 3 to eat lunch, one to do the work

If you have read all my other travails, etc, I'm sick of it
I'm walking away
if you want the name of this "fine" dealer, PM me

But I'm done

Beyond, unhappy.

 

[ducati996]

Yeah, they claim 4 hours

apparantly 3 to eat lunch, one to do the work

If you have read all my other travails, etc, I'm sick of it
I'm walking away
if you want the name of this "fine" dealer, PM me

But I'm done

Beyond, unhappy.

I would hope you are telling them how you feel - doesnt help telling us only -

 

[john_bud]

LC,

Didn't you learn?

That dealer can't be trusted and they just showed it again!

jb

 

[lug nut]

It sounds like they got you again. I can't blame you for not going back to them.

 

[dynasim]

Brian,

Check the lugnuts on the wheels, the bolts on the hydraulic remote tie in, that they have not hooked up the radio nob to a high voltage transformer, and that they haven't filled the engine oil reservoir with antifreeze.

I am not joking. They have it in for you.



Chris

 

[JoeinTX]

LC, with so many complaints lately, I too would like to see some photo documentation of the 6' shredder......and the job they did.

....and the bent tail wheels....



It's really becoming to mush to believe for one person who takes care of their equipment. Offended, or not, none intended.

 

[VABlue]

I'll paraphrase what another poster said a few weeks back...

If I see LC coming my way, I'm going to run for the hills!

 

[LoneCowboy]

apparantly I give people way too many chances
but you only have to beat me over the head 5 or 6 times with a baseball bat before I finally learn.


tail wheel picture attached.

Part of the difference is most of you might get 50 hours in all season.
I get a couple hundred in since June 1st (so far and it's just getting busier).

BTW, my 4 year old Massey Fergesun, no real issues, 400+ hours, and the same with the bushhog shredder. And that dealer that has worked on the MF, no issues.
You'd think I'd learn.

Except for the poor design on the rhino shredders, I'm beginning to see that almost all the issues trace back to this dealer's service department.

 

[jmc]

Three hundred and thirty nine dollars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

That's about $85/hr. The Porsche dealer "only" charges $92/hr!

 

[LoneCowboy]

it's not the hourly rate
it's the 4 hours to do a 1 hour job.

 

[john_bud]

it's not the hourly rate
it's the 4 hours to do a 1 hour job.

Yeah, in 4 hours, they could started with sheet steel and reformed the deck!

jb

 

[Alan L.]

It took me more than 2 hours to weld front skid plates to to my 5' Rhino, but didn't know what I was doing. Should have taken about 20 mins.

 

[weldingisfun]

Lone Cowboy, how much of this vitriol have you directed at your dealer?
It appears to me that you have two choices.
1) Keep going back and keep getting screwed, or;
2) Find another dealer and end your frustration.

 

[jimg]

re your tail wheel...was at my NH dealer this w/e and noticed they carry a replacement tail wheel that has some sort of flexible linkage in it to prevent the situation your picture shows. If youre interested I can get more details. This thing was built pretty stout...much better than most originals.

 

[RedRocker]

So we'll re-write the old saying..."Fool me once, shame on you, fool me twice, three, four, five times, shame on me!" LOL