Well, obviously the money to pay for it has to come from somewhere, but the increased customer satisfaction can drive future sales both of that customer and others via review/recommendation, and the net result can easily be that the dealer sells machines at the same price as a less acccomodating dealer with the same or greater net income.
It’s just 35 miles round trip.
I was told I paid $75 for 60 mile round trip but I haven't seen the invoice yet. It wasn't warranty work.
Yep, common. My dealer charges $200 to haul tractors. UNTIL I remind them about all the stuff I buy and guilt them in to doing it for free.
That's a good deal you have there. That has to be e rare case to have a dealer in that small of a town. What's the population there? Do the serve a larger population close by?
At this point, that would probably be the most unwise decision, from a money and storage space perspective, unless you have other uses for the trailer.
Considering the cost of fuel for his truck and the fact that he he has to pay an employee to fetch it, I'd say a reasonable transportation charge is warranted. Don't know if 200 bucks is reasonable and customary but in today's inflation driven market, to me, 200 bucks is basically chump change. I'm in a nice position that if one of my units has to go to the shop, I work for them part time so I grab the roll back and fetch it myself.
$200 dealer charge verses cost of trailer?
$200 seems exorbitant for 35 miles round trip.
Did the invoice say the $300 was for transportation only or did they charge for other items?
