How do you like your Kioti`s

   / How do you like your Kioti`s #21  
I've even noticed an increase in backyard, vacant lot, roadside sales of NH tractors. Maybe the flipside of the ultra competitive internet sales is that low overhead can bring the cost down to compete. After the sale, support will be difficult. The joy of a low sale price will soon fade when there is no dealer to provide service.
 
   / How do you like your Kioti`s #22  
I looked for a tractor mechanic in our area. Only one was available. He serviced only CASE. Exploring the market from China, GREAT prices are available that make you situp and take notice. But what do you do for a major repair or an issue beyond your expertise without traveling a few hundred miles. (I elevated to the KIOTI) . Still in the same position. Many of you stated on this forum, the dealer is as important as the tractor you purchase. I may be wrong but I doubt if a "Megadealer" would ever be successful because they could not provide the service.

Thanks you and John for replying. Would not mind hearing more on this matter, Tony
 
   / How do you like your Kioti`s #23  
</font><font color="blue" class="small">( I looked for a tractor mechanic in our area. Only one was available. He serviced only CASE. Exploring the market from China, GREAT prices are available that make you situp and take notice. But what do you do for a major repair or an issue beyond your expertise without traveling a few hundred miles. (I elevated to the KIOTI) . Still in the same position. Many of you stated on this forum, the dealer is as important as the tractor you purchase. I may be wrong but I doubt if a "Megadealer" would ever be successful because they could not provide the service.

Thanks you and John for replying. Would not mind hearing more on this matter, Tony )</font>

That was one of the reason's I chose to purchase Kioti, my dealer is 5.5 miles from my house. Additionally, he's a full line dealership of both Kioti and Massey-Ferguson. He sells several lines of implements, and he's been there for a long time.
 
   / How do you like your Kioti`s #24  
Kioti has taken steps to weed out small dealers and also to prevent dealers from using the internet as their main market to prevent the mega dealer situation.

In the recent past, there was a very large (volume) dealer who dominated a big part of internet sales, He had a web address that made people think they were going to the manufacturers website, where he posted very low prices and offered to ship tractors anywhere. He earned volume discounts from Kioti that actually made it possible to sell to the public at what most dealers PAY for tractors. I think Kioti wisely changed thier policy to prevent internet posting of prices, although I think my dealership would benefit because our costs of operation are lower than many other regions.

We do market our chinese tractors nationwide with internet sales and I'm sure we could do the same with Kioti and Farmtrac if they allowed it. 75percent of our sales are outside the state of Arkansas, nearly all of them chinese tractors. Both customer and buyer know upfront on the Chinese tractors that they will have to either do their own repairs or hire them out becuase in most cases there is no warranty support other than parts from the selling dealer. (there are exceptions like Farm Pro).

IF warranty policies were more liberal (warranty work actually profitable for the dealer) than servicing dealers could stay in business, even if only servicing tractors sold elsewhere, but human nature will likely prevent many dealers from cultivating this market, and all of will will likely feel more loyalty to customers who bought from us and take better care of thier needs than those who bring us a tractor bought elsewhere. We don't separate the sales and service profit centers like the auto dealers have.

To weed out the small dealer, Kioti has reduced the floor plan time before dealers pay interest and require dealers to purchase a minimum number of tractors each fall, needed or not to maintain a competitive discount structure. These things will force small dealers to other brands or out of business. I think we will see fewer dealers and then only in markets that can support a sufficient number of tractor sales per year. I do know that I have several that I will be selling at or below cost if necessary by June 30th because of the shorter flooring times and overall lack of local sales. As for the 1914, I think it is a heck of a tractor, but it does seem to sit on the lot a long time. I like it better than the CK20 gear mostly because of the tranmission and bigger tires. One day I'll learn to order what customers want instead of what I like!
 
   / How do you like your Kioti`s #25  
Thanks for the insider perspective on dealer dynamics. I know Kioti is taking measures to weed out the very low volume dealers. That is one reason I think people looking at Kiotis need to be especially careful in selecting a dealer. Prospective buyers need not just a "great guy" to work with but someone with a viable business plan and ability to stay afloat so they are around and capable of assisting when something does require dealer support.
 
   / How do you like your Kioti`s #26  
</font><font color="blue" class="small">(

IF warranty policies were more liberal (warranty work actually profitable for the dealer) than servicing dealers could stay in business, even if only servicing tractors sold elsewhere, but human nature will likely prevent many dealers from cultivating this market, and all of will will likely feel more loyalty to customers who bought from us and take better care of thier needs than those who bring us a tractor bought elsewhere. We don't separate the sales and service profit centers like the auto dealers have.


)</font>

A couple of questions why isn't warranty work more profitable? I was a car dealer and we made good money on warranty work. Made a significant contribution to our overhead every month. Also, why don't you separate your profit centers? I was discussing a friend of mines Motorcycle dealership and he ran it just like a car dealership - I was really impressed with his operation. Service absorbtion was 117%.

I'm sure there are lots of differences - just curious - I am still interested in the equipment business, but not sure that I could put it all together.
 
   / How do you like your Kioti`s #27  
I've got a one year old CK25 HST with just about 100 hours.

Mine has been a flawless performer. I bought it for field mowing, but It's been really surprising how many other tasks its been usefull for.

No question I would recomend the brand to others. /forums/images/graemlins/smile.gif
 
   / How do you like your Kioti`s #28  
I have 177 hours on my CK30HST since September of 2004. It has spent a good bit of that time mowing and the rest clearing and grading. I would recommend the tractor but not the Kioti loader unless I was certain the lader would see only lighter duty.

Overall I have been very impressed with the machine. Parts availability has been mediocre at best.
 
   / How do you like your Kioti`s #29  
</font><font color="blue" class="small">( Parts availability has been mediocre at best.)</font>
To be fair, that would depend on the parts wouldn't it? Your experience is not the same as many other posters have stated.

There are, with all brands, certainl parts a dealer just isn't going to keep on hand all the time because there isn't that much call for them. Costs a lot to keep everything around.

John
 
   / How do you like your Kioti`s #30  
I'm not so sure it dpeneds on the parts. The only parts that have been stocked at the dealer are filters. Everything else seems to be ordered which isn't much trouble for a couple of items like brushguards that come from the east coast but about half the parts I have needed are backordered and take several weeks to months. Things like the loader control ball joint kit, tie rod, etc. Not every day parts but parts none the less. In another thread there are a couple of us that need the lower grille panel. You want to take a wager on how many months that will take to come from Korea? I need a blinker lense too but I want to wait until the last backordered order comes in before I place another backordered order.

I agree that stocking parts costs money and a great way to reduce costs is to stock nothing but at least have the parts at the national warehouse. Maybe this is the same for all brands of tractors, it is certainly not the case in the automotive world.

The dealer I deal with has always been able to keep me rolling even if that means scavenging parts from tractors on the lot. No brand is perfect, and I still like my Kioti.
 

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