Great customer service

/ Great customer service #1  

bill177

Silver Member
Joined
Aug 12, 2006
Messages
194
Location
Upstate New York
Tractor
Massey Ferguson GC2300
The other day I was working in the woods when a small tree limb whipped across the hood of the tractor - breaking my two week old TiltMeter.

I contacted R&B Manufacturing about getting a new bubble tube for it. They said it wasn't needed, as they would send me a complete new unit.

The breakage wasn 't their fault, but they are helping me out. I am very pleased - you so rarely experience customer service like this. It just doesn't get better.:)
 
/ Great customer service #3  
Yep, Rick always has gone a bit beyond what's expected.
 

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