Great customer service

/ Great customer service #1  

bill177

Silver Member
Joined
Aug 12, 2006
Messages
194
Location
Upstate New York
Tractor
Massey Ferguson GC2300
The other day I was working in the woods when a small tree limb whipped across the hood of the tractor - breaking my two week old TiltMeter.

I contacted R&B Manufacturing about getting a new bubble tube for it. They said it wasn't needed, as they would send me a complete new unit.

The breakage wasn 't their fault, but they are helping me out. I am very pleased - you so rarely experience customer service like this. It just doesn't get better.:)
 
/ Great customer service #3  
Yep, Rick always has gone a bit beyond what's expected.
 

Marketplace Items

1995 Fontaine (A64911)
1995 Fontaine (A64911)
Year: 2019 Make: Nissan Model: Kicks Vehicle Type: Multipurpose Vehicle (MPV) Mileage: 149,832 (A66738)
Year: 2019 Make...
2007 Mack CHN613 (A64911)
2007 Mack CHN613...
2016 Freightliner 108SD Truck (A64194)
2016 Freightliner...
3 ROLL TOOL CARTS (A67714)
3 ROLL TOOL CARTS...
2016 Ford Explorer AWD SUV (A66738)
2016 Ford Explorer...
 
Top