Over the past 7 years I've bought four Dewalt impact drivers and one impact drill. All but one of them has failed, plus one battery failure. I tried to submit a warranty claim online for the battery, but it was rejecting my information. Called them and just got an automated system that didn't address my needs.
Yesterday, I bought a brushless 18v Ridgid impact driver and drill from home depot for $77 on sale, including two batteries. While I think the Dewalt is a superior feeling product, I am so tired of their tools failing and leaving me to use my handyman's cheap Ryobi that seems indestructible. I think I've given them enough chances.