GR2110 Deck Drift

   / GR2110 Deck Drift #11  
How do I "give" it back to Kubota - do they have some sort of 30 day satisfaction guarantee?

Thanks for the input.

- do they have some sort of 30 day satisfaction guarantee?


Can't say if they do or don't. My dealer recognized quickly that I was not a happy camper and offered to do whatever it took to make things right. He took back the GR2110, Kubota refunded all payments and he gave me a great deal on a fully dressed out BX2660. In my book, the BX series tractor is far superior both in structure and versatility. Even my wife recognizes the BX as the better choice and loves using it.
 
   / GR2110 Deck Drift #12  

- do they have some sort of 30 day satisfaction guarantee?


Can't say if they do or don't. My dealer recognized quickly that I was not a happy camper and offered to do whatever it took to make things right. He took back the GR2110, Kubota refunded all payments and he gave me a great deal on a fully dressed out BX2660. In my book, the BX series tractor is far superior both in structure and versatility. Even my wife recognizes the BX as the better choice and loves using it.

I did exactly the same thing. Only I got $500 less then I paid for it after a year of problems and he knock $1,000 off the BX2660. So far a happy camper.:thumbsup:
 
   / GR2110 Deck Drift
  • Thread Starter
#13  
Called the GM on Friday afternoon and gave him an earfull - we will see what happens...
 
   / GR2110 Deck Drift
  • Thread Starter
#14  
Well - got the tractor back from the dealer today - they said there was some teflon tape in the valve spool - now the deck will stay up for a week - no problem. However, I was unhappy with the dealer repairs, they left hydraulic fluid all over the pump and frame rail, big mess. She is home now - guess I should be happy.
 
   / GR2110 Deck Drift
  • Thread Starter
#16  
Well - that was my thought at first. But rather than have them tear down the whole hydraulic system, risking further contamination - i figure in a few machine hours I will change the fluid, cart filter and pull the suction pipe screen. Still have two years on the warranty to work out the bugs - hopefully this was the last and only one. Plus they made a mess of the machine when they repaired it, fluid all over the place, deck mat not re-installed correctly...
 
   / GR2110 Deck Drift #17  
Decades ago when I began repairing my own semi tractors all the service literature strongly stressed the importance of using liquid teflon thread sealant on air brake systems vs teflon tape to avoid pieces of tape coming loose and getting lodged in a valve causing malfunctions.Never a problem-hard to believe everyone doesn't use it.
 

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