Carvana gets 4.5 stars. They paid the amount stated on their web site and did everything they said they would do. I deducted 1/2 star because their uploading of photos was complicated and they were an hour late today. Overall a good experience and top dollar. 1K more than CarmaX offered.
It was all done online and the guy carrying the check only checked the odometer and documents and gave mom the check. Poor guy that did the checking talked so fast and with an accent I had to tell him to slow down and asked where he was from. He said Ukraine, his family is still in one of the towns and can't leave because there is no place to go and the planes keep the anxiety level up. He did a good job. My mom was wondering if he was really from Ukraine, his pronunciation the towns was good so I would say he was truthful but told Mom that she was very good in always suspecting a scam and to always keep her suspicions up.
He left the keys in a lock box on the window and said a tow truck would be by later. The truck arrived at 7PM, the car is gone. The 8 year old car sold for 3K less than it was bought new. Mom was amazed and kept asking if I was sure it was not a scam. I showed her the Carvana car vending machines on my phone, she did not quite understand the concept, of course I don't either.
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