317140
Bronze Member
I stayed on the phone today for about 45 mins. to try and explain that I wanted to buy a deluxe hood guard for my 3520. After a long session with the parts guy he finally got a salesman on the phone and after talking really slowly and explaining what I wanted he finally understood what I wanted. I have the regular hood guard in place and I wanted to add the deluxe guard to it. The parts guy acted like I was crazy. After putting the salesman on the phone he finally understood. He said he had sold several cuts and he had never seen the guard. I was about to give up and drive to a dealer or just forget about it when I thought about last Saturday and the log that stuck through the regular guard and nearly took out the grill and the headlights. I remember when I bought the tractor and they said deluxe grill guard I thought nah just an expensive pretty pretty until I thought about a new grill and headlights. Just goes to show me wisdom does not necessarily come with age. But just give me a week and a couple hundred bucks and I will be rounding up the brush piles again. My point being after this long ramble is that I thought dealers employees should know more about the products they sell.