IslandTractor
Super Star Member
- Joined
- Sep 15, 2005
- Messages
- 15,802
- Location
- Prudence Island, RI
- Tractor
- 2007 Kioti DK40se HST, Woods BH
I manage between 100 and 300 personalities on every project. If you think your person is a pain, come to my end of the world.
This all said, here is my advice from a managers standpoint.
It sounds like you are non union and no HR department. If you have an HR person, it has to be your first stop, as well, your shop boss if you are union.
Documenting your course of action is wise, recording conversations dicey. It sounds to me more like a personality issue than a competence issue (yeah, she doesn't pull her weight, but she isn't stoned or asleep).
So lets assume you have neither HR or Shop Steward. Next step is your immediate Supervisor. You need to have a "formal" meeting with him. You must request this, be it in a parking lot or in the conference room. You need to CALMLY (and this is the hardest part) express your concerns. Listen clearly to his response, and when done with the meeting make some notes. Remember the issue is not you and this girl, but how this girl is making the company look. If you say "I can't stand her" you will end up with a blank stare. You say "She is blowing sales" and you will get some traction.
If your supervisor does not respond then you need to ask him if he is willing to go upstairs with you. This will be your greatest judgement call. Going over your supervisors head is tantamount to treason. I do not like people going over my supervisors heads, 90% of them find themselves unemployed. The other 10% find the supervisor fired.
In all of these meetings, you need to be VERY calm. I hate whiney people. You cannot use an "I" statment. You must show that it is a company issue and not your issue. You must be the professional, and a team player.
Finally, you must be prepared that any action you take might end up with no results, meaning you should look for another job, or that you get fired. There is always another side to the story, and that side could not favor you.
Excellent advice. No matter how upset you are, never get emotional and never exaggerate when making a complaint of this type.
Also, someone earlier suggested recording conversations....not a good idea unless you know the specifics of laws on that subject in your jurisdiction. Big time mess if you do it illegally.