Your contract is only as good as the paper it’s written on. Read the fine print. Most people don’t honor a handshake or stand behind their word anymore. Good luck !
Dealer backing out of deal
- Thread starter smokewagon
- Start date
1M05
Member
- Joined
- Mar 21, 2017
- Messages
- 39
- Location
- Dundee, NY
- Tractor
- 1979 Yanmar YM2000BD 2013 John Deere 4105
Car manufacturers are doing away with their dealers. This is one of the reasons. The other is the insane amount over invoice they charge when they can get it.
If the dealer made an honest mistake and came to you in a good faith presentation then I would work with him. if he was doing this “dirty handed” the situation is totally different. I bought custom sized windows from a vendor that quoted me high performance insulated glass then switched the order to standard insulated glass without my knowledge. I found it out when I went to pick up the windows. The manufactures build tags we’re stuck to the packaging. When confronted, he claimed he quoted the standard even though the paperwork showed high performance. If he would have been forthcoming before hand I would have paid the “up charge“ difference. They knew they were in a tough situation. When the department head, sales rep and store manager went into private to figure out how to handle it, they happened to have left their paperwork laying on the counter. I may have happened to see what their actual cost was. The windows would work fine but just not as efficient as I wanted. So when they returned I made them an offer for the standard windows that were there. Store manager told the sales rep. “Sell them. Rewrite the order at the new price and help him load them.”“ Dept. head and sales rep started to balk but was shut down. Store manager knew it would be nearly impossible for them to sell the windows since they were custom sizes. End result is the store lost about $500 dollars on the deal. If they had been upright honest in the front end they would have made some money. I sure somebody got a sore arse when the store manager was done with the culprits.
Last edited:
Alan46
Elite Member
Why haven’t we heard anymore from the OP? We would like to know the outcome!
Lineman North Florida
Veteran Member
- Joined
- May 12, 2008
- Messages
- 2,042
- Location
- LaCrosse Florida
- Tractor
- Farmtrac 360 DTC with FEL & John Deere 5093E with FEL ,Kubota SVL 75-2
People make mistakes all the time at least us mortals do, I would run the numbers and see if what he said made sense and if it appeared to be an honest mistake I would see if I could afford to complete the deal and if I could I would proceed with purchasing the tractor, if it appeared crooked or shady I would get my deposit back, tell them how I felt and I would go back to tractor shopping. Sometimes if it was an honest mistake you have to put yourself in the other man's shoes. How would you want him to treat you if the role's were reversed? It's easy to be a double barreled azzhole , it takes a little decency and humility to act like a reasonable grown man.
Rockbadchild
Veteran Member
you have to ask who is the Hypothetical dealer... saying it would be against TBN rules
rScotty
Super Member
- Joined
- Apr 21, 2001
- Messages
- 8,263
- Location
- Rural mountains - Colorado
- Tractor
- Kubota M59, JD530, JD310SG. Restoring Yanmar YM165D
Same way I feel. They owe you an explanation and a conversation - but an honest mistake is just that.
rScotty
Rockbadchild
Veteran Member
is the salesman new at it ? I have hard time believing it...but regardless if its true remember that they make a commission, they have room to play regardless on the discount, especially on add on, make him work for it, doesn't matter what it is like a free servicing or more accessories ... tell him to work with you or walk away...
Bobrown14
Silver Member
Same thing happened to me when I bought my Toyota Tacoma pu truck.
At least they were honest and told me since I inquired about the pu truck ONLINE and went into the shop and took the test drive with another sales rep I had to pay both internet sales and shop sales peoples commissions which added $1500 to the bill I was paying with a certified bank check.
I still got a great deal tho since Toyota didn't realize how popular that truck would become over time.
I was fvcking pissed off. I was there on a Monday AM to take ownership before they sold it out from under me. I had put a deposit down late Saturday afternoon right before closing and showed up first thing Monday with my check.
Sooo when they told me I had to pay the extra commission I asked to talk to the sales manager. The whole dealership was full of people in the waiting room getting service down on their cars. I blew up on the sales manager made a big deal loud pissed off...... I drove the truck of the lot after paperwork done. I still got a great deal.
Btm line if you want the tractor pay for it or go somewhere else, you may still get the same or worse treatment elsewhere.
At least they were honest and told me since I inquired about the pu truck ONLINE and went into the shop and took the test drive with another sales rep I had to pay both internet sales and shop sales peoples commissions which added $1500 to the bill I was paying with a certified bank check.
I still got a great deal tho since Toyota didn't realize how popular that truck would become over time.
I was fvcking pissed off. I was there on a Monday AM to take ownership before they sold it out from under me. I had put a deposit down late Saturday afternoon right before closing and showed up first thing Monday with my check.
Sooo when they told me I had to pay the extra commission I asked to talk to the sales manager. The whole dealership was full of people in the waiting room getting service down on their cars. I blew up on the sales manager made a big deal loud pissed off...... I drove the truck of the lot after paperwork done. I still got a great deal.
Btm line if you want the tractor pay for it or go somewhere else, you may still get the same or worse treatment elsewhere.
blacktruck
Gold Member
Really good question and we have all been there or somewhere close over the years a time or two. I'll throw my $0.02 in just because I can and it is an open forum.
There has been a lot of good discussion on here so far. I would consider if this is a one time deal or is this a place you have dealt with in the past? (Think long term relationship) I would consider if this is an honest mistake or what I suppose to be a scam. I would consider the options offered by the dealer for remedy. In the case of an honest mistake, I am not out to burn the dealer. Dealers have to make a profit to remain in business and on most small businesses, margins are frequently razor thin. If it's a big dealer, I would expect the remedy to be equitable to me more than the dealer but still relatively equitable.
If you have read through all of this, my answer is simple. I would go with my gut feeling and act accordingly. I've bought some good deals in the past. I've bought some deals that weren't so good but it was for things I wanted or needed. I managed to live through all of those things and won't be upset if I either buy or walk away from a deal.