CNH Capital problems AGAIN (A Warning to All)

[RollingsFarms]

Oh come on, 37 cents once a month is going to be a deal breaker? Jeez.

There are some bills I will not pay via online banking, and I've been using online banking since Managing Your Money came out well over 10 years ago. I also used CheckFree when it first came out. Car payments, tractor payments are 2 examples. Nor will I allow companies to automatically pull money out of my checking account unless it's a local company, e.g., my credit union, where I can go visit them if there are issues.

Any company can have payment problems. As I, and others have stated, I never had a problem sending in the coupon and a check. And to decide on a tractor based on whether their finance arm offer online payment is ridiculous. You'll use a tractor for a lot more years than you'll pay for it.

when you can save 37 cents, you might as well do it. thats all i was trying to state. i never said it was a deal breaker, however, online payment is used by most companies these days. ive owned my tractor since 1980, i realize it has paid for itself about 10 times over.

 

[thcri]

I'm still waiting for Bird to send me some checks. I have not seen them yet

murph

 

[Bird]

I'm still waiting for Bird to send me some checks. I have not seen them yet

murph

Murph, I told you I'd written two checks this year and that's my limit for the year. You'll have to check back another year.

 

[LWB]

Here's one for you. I somehow missed one of my bills last month (car loan, out of state bank). They not so courteously called to point out that I was late. Naturally, I sent it right in along with the extra $10 late fee as specified on the payment coupon. A week later I got a bill in the mail for $10. I make the call to ask what gives. She asks: "Oh, did you want that applied to your late fee? We applied that to the principal." God save us!

 

[Robert_in_NY]

You think that is bad, we use to have a commercial card at Home Depot but switched to using the Home Depot MasterCard. Well, we returned something that was charged and paid for on the Commercial card. It was a hundred some odd dollars. Anyway, we use the card again as we figure we have a credit on it. Well when that statement shows up it states we had a credit from the return and didn't owe any money. Next month the statement shows up with a late fee. Call them up and they told us they didn't know what to do with the credit because we never told them. After we got done explaining how stupid that is they took off the late fee and applied the credit to the bill like they should have. I still like how one month the statement states we owe $0 and somehow they managed to tell us we were late paying them $0. :-(This is why I keep my tag line on all my post.

 

[dgl24087]

Isn't Home Depot Mastercard handled by Citibank?

 

[Robert_in_NY]

Yes it is

 

[MikePA]

She asks: "Oh, did you want that applied to your late fee? We applied that to the principal." God save us!

Probably because someone sent in extra money once and they applied it to the interest and they complained. Therefore the default is, unless there are instructions otherwise, it gets applied to the principal.

Did you indicate the extra $10 was for the penalty?

 

[thcri]

Probably because someone sent in extra money once and they applied it to the interest and they complained. Therefore the default is, unless there are instructions otherwise, it gets applied to the principal.

Did you indicate the extra $10 was for the penalty?

And may I ask what good would that be??? The person at the other end probably can't even make change without a computer. I am sure the person at the other end other than looking at the check threw any other paperwork away because the computer didn't tell them to look for other stuff in the envelope. The computer asked how much was the check for and that is it.


murph

 

[MikePA]

I was offering a possible explanation and suggestion to LWB, not looking for an argument nor a blanket condemnation of everyone who works at CNH.