Got ya, i dont know where your located but im in kentucky, and picked up my tym in TN. I had issues with mine right off the bat, nothing as extreme as yours. Bad display gauge leaking fuel tank, dealer had it fixed and delivered in a week. That being said, it truly is impossible to get ahold of tym, i finally made head way when one of the branch managers seen my post of all my issues on face book. Then all of a sudden they wanted to help. Alot of the issues i had, was with build quality and tolerance issues on there weldments. To which they said were within spec. As a welder my self i decided id just fix the issues my self to save the hassle , and avrivation of dealing with them. Plus my work would be 20x better than the new part they would send that are built the same way as the ones im having issues with. I guess thats part of the risk when paying almost 10g less than a comparable kubota or john deer. But im hopping that there is light at the end of the tunnel as Yanmar has pared with tym for tym to build there entry level machines. So if yanmar is willing to put there name with them ,to me it shows there not going any where and things should get better.. or it could turn into the ls/new holland partner ship where new holland scoops up all the parts that come in from korea leaving hardly nothing left for ls dealers to sell. Time will tell.