Can ls dealers refuse warranty work on tractor not purchased from them??

   / Can ls dealers refuse warranty work on tractor not purchased from them?? #1  

ssg510

Silver Member
Joined
Aug 12, 2008
Messages
196
Dealer say he will not do warranty work on new ls not purchased from him. I know that a dealer can refuse to work on other stuff but a new LS tractor. Any ideas? Thanks
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #2  

Navasot

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Nov 7, 2014
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1,498
Location
Texas
Tractor
Mahindra
I cant and wouldn't think about it either way. All depends on what LS requires from the dealers
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #3  

ksluy

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Joined
Oct 18, 2014
Messages
77
Location
Springdale, ar
Tractor
John Deere 5085m
I think you need to call LS. I am sure they have a rep over your area that sales tractors to the dealer. I am sure if the dealer wants to continue doing business with LS he may want to work on the product.
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #4  

mfreund

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May 29, 2008
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1,302
Location
Eastern Ia
Tractor
JD 4310 eHydro,
I would call Manufacturers rep and ask the factory directly.

I would say no, but if they tell you differently I would buy a different brand.
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #5  

bcp

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12,422
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SW WA
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   / Can ls dealers refuse warranty work on tractor not purchased from them?? #7  

George2615

Super Member
Joined
Feb 28, 2005
Messages
8,792
Location
Central Square, NY
Tractor
LS XR3037HC
Yes, contact LS thru the LS site. Send them an email. Explain what's going on and ask them to refer you to another dealer. I have a different dealer for service / warranty work than the selling dealer but my case may be different. My selling dealer is no longer a selling dealer. I contacted LS and they emailed another dealer that will gladly take my business and warranty issues should any arise. I went and met the new dealer and bought my first filter package from them. They have no problem taking me as a customer.
 
   / Can ls dealers refuse warranty work on tractor not purchased from them??
  • Thread Starter
#8  
OP
S

ssg510

Silver Member
Joined
Aug 12, 2008
Messages
196
Kind of left me with a bad expirence allready. Thing is, I think LS makes a good tractor and would be interested otherwise.
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #9  

nc redneck

Platinum Member
Joined
Dec 19, 2012
Messages
568
Location
Apex nc
Tractor
Kioti Dk45SE Sold Kubota BX 2200 Sold Kubota B 3200 Loader WR Long 4 in 1
I would think long and hard before forcing dealer to do warranty work. You will get low grade tech and how long will it take ?
I paid $ 250.00 extra to local Kioti dealer to do warranty work on my 45, but I saved $ 5000.00 on purchase price when buying. Local dealer still left front lug nuts lose and that ended up shearing front wheel studs.
In the end it has been a great tractor and about 12 K below Kubota of same HP. 1000 hours plus with no problems. If I was looking new today I would go directly to the Kioti first. I also own Kubota and it has been problem free.
Good Luck
Scott
 
   / Can ls dealers refuse warranty work on tractor not purchased from them?? #10  

ozley

Platinum Member
Joined
Mar 14, 2005
Messages
668
Location
TN
Tractor
LS U5030C
Kind of left me with a bad expirence allready. Thing is, I think LS makes a good tractor and would be interested otherwise.
We are talking about a bad dealer here not a bad LS Co. Call LS I bet they help you.
 
 
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