Cabela's Tractors

[Sawyer Rob]

Some TYM dealers may have those problems and feel that way, but I think my dealer is looking at it more like, more service work for him.

I see Cabelas tractors in his shop for service/repairs, and he is making money off those jobs and he hasn't mentioned one complaint to me..

I think it's more like, the Cabelas owners are glad to have a place to get their tractors serviced, and those dealers that refuse to work on them ARE missing out big time!

SR

 

[Handloader109]

I know that a dealer south of me seemed very concerned and I think would have no issue working on my machine if I paid for it. In another 16 months it will totally be on me anyway. Warranty won't be an issue. Just as an aside, the cabelas techs were dismissed here.

It takes years to develop a brand and buyers for your line of products. Cabelas didn't really give the tractors a chance. But in my opinion they were too busy selling out the company. I hope I don't have an issue, but I'd not be hesitant to find a lawyer to start a class action suit against the family if necessary. I bought mine prior to the discontinuation of the line. So I expected full warranty and service by cabelas......

 

[AndyMA]

Now, Oldoak, don't you be going and getting all logical on us! Post #79 gives us the obvious answer:

A. blame the Cabelas lawyers who helped create the TYM purchase agreement and allowed language that committed Cabelas to maintain all parts responsibility and also allowed BassPro's purchase agreement to exonerate BassPro.

We've known that this is the real problem for over 400 years:

"The first thing we do, let's kill all the lawyers". Wm Shakespeare, Henry VI, Part 2, Act IV, Scene 2.

I would drop by and ask John Morris the CEO of Bass Pro how he intends to take care of the Cabella tractor owners

John Morris' House in Springfield, MO (Google Maps) (#2)

Andy

 

[Handloader109]

I know how, ignore as long as possible.....

 

[Threepoint]

I would drop by and ask John Morris the CEO of Bass Pro how he intends to take care of the Cabella tractor owners

John Morris' House in Springfield, MO (Google Maps) (#2)

Andy

Probably not the best approach. :no:

Nice place, BTW. I'm guessing it warrants a 60 hp tractor.

 

[Scott1164]

QUOTE=Scott1164;5192906]So still waiting on their Corporate office to pay for the repairs. the service manager Scott Burnett is no longer there. I found this out when I called to check on the reimbursement. I am kicking myself for buying this tractor. Scott told the GM that I had been taken care of. Cabelas customer service really sucks. On another note, I am really thinking about selling it since I am concerned about repairs down the road.[/QUOTE]

So I got my email from Cabelas GM. They said the local TYM dealer ripped me off when they ordered the parts(that Cabelas couldn't get) and that they were up to 700% markup. Not sure where they were getting their actual parts cost from, but I am assuming TYM Korea with no middle man mark up. With that said I am getting a check for $974.49 on a $4,000 parts bill. Way to go Cabelas......you suck......small claims court here we go......Oh what fun.

 

[Handloader109]

Go for it. $3000+ is definitely worth lawyer, you might can do yourself depending upon your state laws. I do know that the couple of parts I got through cabelas was at about 15 or 20 percent discount. (Or that is what they were going to charge me until I told them it was warranty items). Not 700 percent. There are a couple of online part sales sites for TYM, if you have the part numbers, you can check for current retail price. And I'd try and see if your guy that repaired will give you cost info. He might, and so what that there was markup? He, like cabelas would do if they did non warranty work. a markup on parts is std procedure.

Keep us informed.

 

[art]

Not a new problem and not one to get fixed for what I've seen. Sold approximately 17 brands and makes combination through the years. It sure has been an eye opener when you see them go and need parts to keep the customers going! It can be ugly!

 

[gkeller73]

Does anyone have a close up pic of the starter and the wires going to it. There are 2 post and a male spade on the side of the starter. Something equivalent to the tym 353. Thx
Gary

 

[Coyote machine]

Does anyone have a close up pic of the starter and the wires going to it. There are 2 post and a male spade on the side of the starter. Something equivalent to the tym 353. Thx
Gary

Ask one of the guys in this thread who owns one, to shoot a pic of the connections, and to detail the wire colors to each connection. I'm sure they would be glad to help you on the specifics. If they can't or won't do it, the dealer who Sawyer Rob mentions could do it from one of the tractors in his shop, possibly. If you get the details post it here with pics and wire color codes, when you're done to help others....

 

[MESSMAKER]

I think this is on Bass Pro. They bought the business with all the good and bad. They knew this was coming and a decision on how to handle it was made. I doubt that the tractor guy from Cabellas was in on it at all. If I was Rural King, I would be breathing down TYM managements neck as they are hurting them since they also sell rebranded TYM tractors.

 

[prof fate]

You are correct regarding the TYM dealers not wanting to help. I have struggled with even finding a dealer to just do normal service. The wiring diagrams are the same as the TYM and can be found online. You would need to cross reference the tractor by size and year to the TYM branded tractors. The parts have the same numbers stamped as the TYM because it is a TYM tractor painted green with a leather Cabelas seat. The big problem is TYM dealers don't want to sell you parts and TYM USA will not either. they are protecting their dealers, however their dealeis wont wok on the tractors.

There is a new dealer in Clayton. It is Hudson Hardware. I am curious to see how long they remain a dealer. Every time I find one they end up dropping the line for some reason. Maybe TYM just plain sucks.........What that old saying.... "You get what you pay for". I sure did!lol

Interesting..now that RK is selling TYM tractors I've mentioned that this might occur...RKGuy says it won/t but he's a company man. Since RK has abandoned two previous attempts at tractor sales I wouldn't be surprised if htey do it again..and it would appear TYM wont offer much support on fixing non-tym branded equipment.

Since some TYM's are rebranded as Mahindra, maybe a mahindra dealer would be more helpful?

 

[Sawyer Rob]

Since RK has abandoned two previous attempts at tractor sales I wouldn't be surprised if htey do it again..

I guess you didn't pay attention to why RK isn't still selling Masseys?

It appears to me, Massey moved in another direction, not the other way around...

SR

 

[AxleHub]

I think this is on Bass Pro. They bought the business with all the good and bad. They knew this was coming and a decision on how to handle it was made. I doubt that the tractor guy from Cabellas was in on it at all. If I was Rural King, I would be breathing down TYM managements neck as they are hurting them since they also sell rebranded TYM tractors.

I don't believe that was the case - just as Bass Pro didn't buy the credit card division of Cabelas. Bass Pro specifically DID NOT WANT anything to do with tractors - which was why Cabela's suddenly discontinued tractor sales just as they were getting service departments all trained and prepared.

I believe that The tractors and their liability and warranty all go back to the responsibility of the Cabela's family and any of the insider owners. Everything was clearanced before BAss Pro took over for that exact reason. jmho

 

[prof fate]

I guess you didn't pay attention to why RK isn't still selling Masseys?

It appears to me, Massey moved in another direction, not the other way around...

SR

and TYM may do the same...I'm assuming their dealers are not happy with RK as competition, and TYM if they expand their own sales will at some point reach capacity in production...so who gets shorted on merchandise, their own dealers or RK? If they have a fixed sales figure with RK then it will be their own dealers...who won't be happy and may jump ship.

All is good and happy until it's not.

I'd never heard of RK until late last year when they announced they were opening a store here. It opened in April. Customer service is typical big box store...sketchy.

 

[Sawyer Rob]

and TYM may do the same...I'm assuming their dealers are not happy with RK as competition, and TYM if they expand their own sales will at some point reach capacity in production...so who gets shorted on merchandise, their own dealers or RK? If they have a fixed sales figure with RK then it will be their own dealers...who won't be happy and may jump ship.

All is good and happy until it's not.

I'd never heard of RK until late last year when they announced they were opening a store here. It opened in April. Customer service is typical big box store...sketchy.

I'll bet TYM won't be limiting tractors to RK any time soon, if ever!

They can limit them to Mahindra, Zetor and others first as they aren't carrying a full line of TYM tractors (and don't want to) like RK is working to do...

If RK keeps selling lots of tractors, TYM is going to want to keep them around!

SR

 

[Handloader109]

If it were me, and I was RK, or any other company wanting to sell a line of tractors, I would do one of two things, go to tym and offer to sell their tractors, and let the current dealers do service, (yeah, some incentives due maybe) or if rebrand, still get tym dealers involved with service. Might be hard, but I think it could be worked out. More tym tractors, more to service and work on..

 

[Oldoak]

I don't believe that was the case - just as Bass Pro didn't buy the credit card division of Cabelas. Bass Pro specifically DID NOT WANT anything to do with tractors - which was why Cabela's suddenly discontinued tractor sales just as they were getting service departments all trained and prepared.

I believe that The tractors and their liability and warranty all go back to the responsibility of the Cabela's family and any of the insider owners. Everything was clearanced before BAss Pro took over for that exact reason. jmho

:thumbsup:

 

[Ford850]

RK is like Walmart to TYM. They are big, can demand a lot, and eventually push TYMs other customers out of the picture (TYM USA dealers). Once TYM committed to RK, they sold their soul in a way and are letting RK compete with the TYM USA network. IMO, this is more likely to end up with RK being the face of TYM here in the US and taking over all sales and service of TYM tractors. If RK can pull it off that would be a win for TYM, RK, and tractor buyers who are shopping price.