Cabela's Tractors

[Scott1164]

So I should be able to pick up my tractor next week, with the bill going over $5,600. I will let everyone know once I do and talk to Scott Burnette at Cabelas. Basically they are now saying they can warranty parts from Korea, but they will not give a timeline. Too late for me because when I asked this question before Scott said they would just pay for the repair. When the dealer wanted the deposit for the parts Cabelas Corporate put the brakes on it is what Scott Burnette said.

Bottom line is they are responsible for the repair as my contract states a bumper to bumper three year warranty. If they (Cabelas) cant perform the repair than they are responsible to reimburse you legally. It may take a judge or magistrate, but it can be done. I was informed that each individual case needs to be separate. My suggestion if you have parts and labor less than that you need to file a small claims action. Small claims in Wake County is max $10,000.

Once I confirm payment or non payment I will let you guys know. We can meet and discuss strategy going forward since some of these are covered for 5 years.

UPDATE: Tractor was picked up and Cabelas payed the labor of $1,600. I am still waiting on the payment from corporate for $4,000.00! The dealer I took it to now no longer works on TYM/Cabelas tractors. Here we go again finding a good service dealer. It truly is an orphaned tractor!

 

[s219]

That is nuts, sorry you are having so much trouble. Cabelas should be ashamed.

 

[Handloader109]

There is No cabelas left..... at least not as they were 3 years ago. They are all Bass Pro with cabelas on the sign. This is the problem...... Bass Pro.

 

[TractorGuy]

And this is why I won't buy a rebranded tractor. If I want a TYM tractor I will buy a TYM tractor.

These instances reflect on TYM as well though. You would think they would step up to the plate and take care of these people.

 

[stevem5215]

The problem is this.... Cabellas was a importer of tractors from TYM. That means they accepted them as is and they offered whatever kind of warranty they wanted to. So the warranty was administered by Cabellas and paid out of pocket on the tractors that broke. That's how a lot of vendors do it with OEM's. It makes the items much cheaper on the front end. They might only have to pay the OEM 1/2 the actual sales price in List $$'s. So, what happens you ask when a company is bought out by another. Well, that's what is the big question in this case. What did Bass Pro shops assume for debt and other contracts from Cabellas. If they did not accept the tractor warranties then basically the original Cabellas company is still the handler of those warranties. If Bass Pro accepted all of the Cabellas contracts then they are responsible (this determines who gets sued when no one wants to pay to repair the items). This would also be true for who is responsible in a class action suit but most likely any lawyer group would just sue everyone and make the court system hash out who can get excluded. (and most likely no one would be fully excluded in this case IMO depending of course on how iron clad the TYM contract with Cabellas would be). All of this combines to the current finger pointing and non handling of repairs as stated here. The thing is like one poster mentioned with Bass Pro taking over the Cabellas name as well they do have some responsibility for the warranty. How much will probably end up in court as people try to get their money back for warranty repairs that are not paid out. And dealers as independent contractors for TYM America don't have to service the equipment if they don't want to. Just like any business who doesn't want to work with customers they deem not fit.

In summary, It'll take owners with broken equipment years to settle the score and years worth of lawyers fees as well. The contracts that are written with the warranty statements will have to be taken through the court system if no one wants to pay for repairs. It might even get to the original owners of Cabellas as it too will depend on the contracts that Bass Pro wrote when they accepted whatever from Cabellas upon purchase of the company.

I really liked those tractors and had considered a purchase at one time. It's a shame it's gone this way with them.
Steve

 

[Handloader109]

Well, tym was paid fully for the tractors when cabelas bought them. And FWIW woods was paid for all the fels and tillers and other implements that they made for cabelas. Tym doesn't owe me anything really, but I do think that if it is same warranty as a tym, yes they are a bit culpable as they built the tractors.

I would think that is bashing tym doesn't do them any favors. But so far, I haven't needed anything under warranty that cabelas failed to provide. I've got a bit longer on the engine and tranny we will see

 

[Sawyer Rob]

And this is why I won't buy a rebranded tractor.

Isn't the 855 a Yanmar? Same with Sears, Sears never built tractors...

So, many "common" tractors are rebranded and the owners don't even know it. Deere sold a LOT of green Zetors as deere's.

SR

 

[Bud Soda]

Buying a tractor with no warranty in not really the problem here as I got a great deal on a tractor. I like the tractor and only have one problem, the display is bad. The problem is being flat out lied to. They led me to believe that would take care of the tractor for three years even though BPS was buying them out. Took me to the shop where I met Maxx the "tractor mechanic". Come to find out that Maxx knew nothing about tractors at all.

I took the tractor back to them when it only had 12 hours on it for them to replace the display. I was told it was fixed, when I got it back home I had the same problem. Come to find out they didn't put a new display in. So I tell scott that I am bringing it back in. That's when he tells me that they no longer work on tractors. Scott is a lying sob. Now he will not even return my calls. I was about to buy a new boat from them but because of this I went to Chatlee. That cost them a $45K sale. Not worth me getting a lawyer for a $400 part I can put in myself. Now if the engine of or other major part broke it may be different. I would join a class action lawsuit though.

 

[Seasoul]

Help Needed at Fort Bragg, NC with Repairing 2014 Cabela's LM35H.
Is there anywhere to get repair work and or replacement parts for these anymore?
I have contacted both Cabelas and TYM, neither seem to know much at all about my 2014 LM35H.
I am looking for the Controller Assembly, part number 1472-680-210-3.
Any assistance would be greatly appreciated!

 

[Sawyer Rob]

TYM tractor dealers will work on Cabelas tractors, they WILL expect YOU to pay for the repairs though.

SR

 

[Seasoul]

TYM tractor dealers will work on Cabelas tractors, they WILL expect YOU to pay for the repairs though.

SR

Thank you! The local TYM Dealers have steered away from helping me repair my tractor. THe local John Deere dealer has taken on the task, though without a wiring diagram, have struggled to nail down the root cause of the issue.

BLUF: The "fuel shut off solenoid" stays electrically charged (hot) once started, unable to turn-off with key switch, burning up wires.

 

[Scott1164]

UPDATE: Tractor was picked up and Cabelas payed the labor of $1,600. I am still waiting on the payment from corporate for $4,000.00! The dealer I took it to now no longer works on TYM/Cabelas tractors. Here we go again finding a good service dealer. It truly is an orphaned tractor!

So still waiting on their Corporate office to pay for the repairs. the service manager Scott Burnett is no longer there. I found this out when I called to check on the reimbursement. I am kicking myself for buying this tractor. Scott told the GM that I had been taken care of. Cabelas customer service really sucks. On another note, I am really thinking about selling it since I am concerned about repairs down the road.

 

[Scott1164]

You are correct regarding the TYM dealers not wanting to help. I have struggled with even finding a dealer to just do normal service. The wiring diagrams are the same as the TYM and can be found online. You would need to cross reference the tractor by size and year to the TYM branded tractors. The parts have the same numbers stamped as the TYM because it is a TYM tractor painted green with a leather Cabelas seat. The big problem is TYM dealers don't want to sell you parts and TYM USA will not either. they are protecting their dealers, however their dealeis wont wok on the tractors.

There is a new dealer in Clayton. It is Hudson Hardware. I am curious to see how long they remain a dealer. Every time I find one they end up dropping the line for some reason. Maybe TYM just plain sucks.........What that old saying.... "You get what you pay for". I sure did!lol

 

[Bud Soda]

If you have the part # call Smith Enterprises in Rebel City. Tony is the part's guy. Tell him you have a TYM tractor and need the part. Parts are shipped from TYM in Tarboro, NC

Also the guy over on the Rural King thread said that Rural King would sell parts also. Rural King tractors are made by TYM.

 

[Scott1164]

If you have the part # call Smith Enterprises in Rebel City. Tony is the part's guy. Tell him you have a TYM tractor and need the part. Parts are shipped from TYM in Tarboro, NC

Also the guy over on the Rural King thread said that Rural King would sell parts also. Rural King tractors are made by TYM.

Hey Bud Soda, If he said Cabelas would it make a difference? Where are you getting service? I should have bought mine from Smith.

 

[Bud Soda]

Hey Bud Soda, If he said Cabelas would it make a difference? Where are you getting service? I should have bought mine from Smith.

When I told Billy Smith that i bought a Cabelas Tractor he got mad and said he would not sell me parts. I said "wait a minuet Billy, I have bought other things from you, Like a 10 foot LMC box blade last year". He then said Ok call if you need anything. I have not ordered the display for my tractor yet but as I was waiting to see what Cabelas would do. Hoping someone would start a class action. Hen I call to order the part I am just going to tell Tony I need a part for a TYM454.

 

[Handloader109]

Yep, I've got a local mahindra dealer that their main office in MO sells TYM also. I've been able to get local to get TYM parts for mine if I give them TYM number. You've a TYM as far as you are concerned without warranty. Just use tym number.

 

[Sawyer Rob]

My TYM dealer works on Cabelas tractors, no problem at all. Just be willing to pay him for the work...

SR

 

[AxleHub]

I think TYM dealers have good reasons not be happy campers regarding the whole Cabelas tractor issue.

1. Imagine how they perceive someone with a Cabelas tractor. That "customer" is constantly upset with Cabelas and their tractor. .Now imagine a TYM dealer having to confront that "Cabelas" customer and the customer expecting the tym dealer to be understanding. The dealer can know their frustration, but "understanding" is something else because those Cabelas customers "feel betrayed by Cabelas" as well as having tractor issues.

2. Meanwhile TYM the company has no legal requirements or obligations. . . and they also feel betrayed by whoever "Cabelas is owned by today". They made a deal with the original owners and those original owners of Cabelas aren't in charge even though they were/are good people.

3. Bass Pro wants nothing to do with the tym tractor scenario and wants to avoid it with a passion. The warranty issues can't get done soon enough for them.

4. Original Cabela's ownership. . . good people who made NO money on the Tractors because they discounted to get rid of them. . . and sunk big money into training and setting up service departments just in time for people to start leaving them and the problems to begin. The original Cabela's would see the tractor as a constant "money pit" of losses and liabilities.

5. Cabelas employees and management still working in the stores. Imagine how helpless they feel because customers of the tractors are upset. . and the employees are caught between 2 ownership groups (BassPro and Cabelas).

6. Everyone of the 5 listed above feel powerless and caught the middle.

7. Now who is to blame:
A. blame the Cabelas lawyers who helped create the TYM purchase agreement and allowed language that committed Cabela's to maintain all parts responsibility and also allowed BassPro's purchase agreement to exonerate BassPro.

B. Blame all the service techs that jumped ship right after the Cabela's buyout announcement. Literally they in many cases had just come back from tractor training and service centers just completing being setup. Had they stayed at least another year . . . Things would have transitioned much better as the Cabela's ownership had planned.

C. Blame tym corporate for telling their dealers that it's "Cabela's problem " and not understanding how they could have made things much simpler . . . but they were busy dealing with the Jacobson acquisition instead.

D. Blame the numbers. Had there been 2 or 3 times more Cabela's Tractors sold before the discontinuation announcement. . . everything would have been much easier. Why? Because neither TYM nor Cabelas made any profit on the deal. . . especially not Cabelas. And with small numbers no 3rd party options developed and tym had promised their dealers from the start that they would not have to ever be involved unless they wanted to.

 

[Oldoak]

As standard practice today: The blame game. I totally disagree with comment #79.

Put the blame everywhere but where it belongs: on CABELA'S MANAGEMENT and THEIR VERY POOR DECISION to start selling tractors, which didn't turn out to be profitable. :confused3: