broke dk55, BOOO Kioti

[Kaw]

Well we have a dk 55 kioti with just turned 50 hours.. It has a FEL and a Woods 90-X backhoe mounted up on it. couple weeks ago i noticed some oil on the ground, looked too see the left rear axle housing had a 2 to 3 inch crack on the bottom back side near the bottom bolt. further looking i found the right side also to have cracked. The left side had two bolts on top of the housing that held one of the mounting plates too the center case.

So i tried for 2 days to get in touch with dealer we bought from (2 hours away), nothing, so i got a hold of another that is closer too us, just 50 minutes. told service guy all about it made apt. and dropped off for them to warranty it. Sounded like it was going to be. Well i was wrong, just got a call back and they say Kioti will not cause it has a woods hoe on it not a Kioti unit. so we have to pay out of pocket for repairs, or take to dealer we bought from for them to work on. (dealers dont get along with each other i just found out).

I get in touch with the dealer we bought from, great guy, just hard to get in touch with sometimes. So he says bring it too him, he will see what can be done. long story short what my issue is with Kioti is they wont warranty it cause its a Woods hoe, BUT McCorrmick tractor built by Kioti, uses WOODS as there FEL/ backhoe attachments off choice.. dealer sells both and know this.

Some may ask why it cracked, not sure. dealer that has and looked at would not say. but it was going to be covered by warranty till kioti rep heard it had the WOODS BH.. my opinion for KIOTI is not as good as it was before we bought the tractor..

I have put all hours on the tractor and it was not abused at all.

 

[Willl]

BOOO Kioti

Did you buy new ?, what made you chose Kioti ?

 

[Mousefield]

I bought my CK35 new with a Woods backhoe. It's BS that they won't warranty the Kioti because it has a different manufactures backhoe, or for that matter, any other implement on it. I think you need to talk to a your original dealer and get him to fix it under warranty. If you still have a problem I would get hold of a big shot (no don't shoot) at Kioti. :2cents:

 

[Scooby074]

This will likely cause a s***storm here but i understand why the closer dealer wouldnt fight for warranty on the machine.... you didnt buy from him.


Was this a 3 point mount? You say mounting plate, so ill assume its a subframe style.

You have to read the warranty. Bolting a non-factory attachment to the frame can open you up to having warranty denied, regardless if that attachment is used on the same machine but sold under a different brand, as you've found out.


Hopefully the dealer you bought from will step up and put a squeeze on Kioti to get you fixed under warranty, but these type things can be NASTY. This is one reason i try to keep my tractor Kubota, from attachments to fluids and service items. I can say "Look, your name is all over these things, so your responsible for any issues that arise from their use". Just makes things easier if the worst happens.

 

[DK35vince]

Pictures of the problem would be nice.
I'm not familiar with the mounting brackets of a Woods subframe.

 

[Kaw]

yep brand new, why cause we liked some of the features, the 4 year warranty, price and the dealer..

i have not talked with anyone else yet, i may have to try to get a hold of someone.

I can understand other dealer not really pushing, but this really makes me not to EVER want to do any type of business with them, if they cant help out in this situation i am not going to think they would in other situations. Also the price they wanted, well they didn't even want to talk about a lower price.

it is sub frame mounted.yes

Yes i would post pics but tractor is not here so i can not. sorry.

 

[grsthegreat]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

 

[Martian]

Did the dealer put the BH on for you? If so if he didn't warn you that it will void your warranty then it should be him paying for it. I would also contact Woods and say look at what your BH did to my tractor. Doesn't seem like this should happen. No way would I be paying for this repair or I would tell the dealer to take it back for whatever they want I'll put in a word with everyone else about how you screwed me over and I'm going to go buy another brand. Really the first of this I've heard, normally hear good things about Kioti but if they can't fix what they screwed up I'll go somewhere else.

 

[Dmace]

So you take a backhoe NOT DESIGNED for this particular tractor, mount it on a brand new tractor and break it within 50 hours and expect Kioti to fix it after you went aftermarket instead of the factory designed backhoe? :mur:

I GUARANTEE you could put an aftermarket backhoe on ANY tractor and when it breaks, that manufacturer will say the same thing. Not my backhoe - Not my problem. Sorry, but I would side with the dealer/Kioti on this one...

On the bright side, it sounds like a couple of welds is all you need.

Really the first of this I've heard, normally hear good things about Kioti but if they can't fix what they screwed up I'll go somewhere else.

Where exactly did "they" screw up?

 

[WilliamBos]

Who makes the Kioti BH?? So both Trumpet housings are cracked?

 

[wdchyd]

I have a neighbor down the street that bought the same tractor as myself with the exception of his Woods backhoe......I wondered the same if warranty was an issue similar to the OP'rs problem

I elected to keep it all the same brand for this reason....

Hope it all gets resolved anyways..:thumbsup:

 

[DK35vince]

does it look like the woods mounting bracket caused the damage????

Thats why I would like to see pictures of the mounting brackets.
To see whether or not there is an obvious reason for them to deny warranty
If it is cracked at the mounting bolts. Can the mounting bolts be overtorqed on this setup and crush/crack the housing?
Did the dealer install the backhoe and subframe?

 

[Scooby074]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

The answer is right there in black and white. Hopefully they step up, it would be awesome if they do, but they sure dont have to.

 

[Martian]

Where exactly did "they" screw up?

I was assuming the dealer installed the woods bh. If so they would've screwed up by recommending it. I guess I may be wrong on that fact and "they" wouldn't have screwed it up.

 

[Mousefield]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

Had my dealer put a brand new Woods backhoe and sub frame on my CK35. IF the Woods backhoe or improper installation is the cause of the problem then Woods or the dealer should make good. Hard to figure why a properly installed backhoe of any make would be a problem. I do believe that some Kioti's also have Rhino backhoes. Hope it's not a case of passing the buck.

 

[Kaw]

Yea dealer did install, and when asked which to buy we were refered to the woods as the better choice . I am more worked up over the fact woods is good enough for mccormick but not good enough for kioti.. Kinda like mccormick has faith in the tractor but kioti do not

 

[LD1]

So you take a backhoe NOT DESIGNED for this particular tractor, mount it on a brand new tractor and break it within 50 hours and expect Kioti to fix it after you went aftermarket instead of the factory designed backhoe? :mur:

I GUARANTEE you could put an aftermarket backhoe on ANY tractor and when it breaks, that manufacturer will say the same thing. Not my backhoe - Not my problem. Sorry, but I would side with the dealer/Kioti on this one...



Where exactly did "they" screw up?

Sorry, I dont side with kioti/dealer on this one. IF the dealer is selling woods BH's, and pushing customers to them, and NOT warning them that it will void the warrenty, I think the dealer needs to eat this one. And since that dealer is a "kioti" dealer, this makes it kioti's problem as well. Wether they choose to help out the dealer, or get a bunch of bad rap is their call.

They "screwed" up by reccomending the woods hoe that would void the 4yr warrenty.

And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????

Yea dealer did install, and when asked which to buy we were refered to the woods as the better choice . I am more worked up over the fact woods is good enough for mccormick but not good enough for kioti.. Kinda like mccormick has faith in the tractor but kioti do not

And if indeed the kioti and Mccormcik are the same, and what you are saying about the woods hoe is true, I'd be even more PO'd too.

I guess kioti's aint that tough after all. The DK50 isnt a little tractor either:confused2:

 

[Scooby074]

They "screwed" up by reccomending the woods hoe that would void the 4yr warrenty.

And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????


:

I see that argument. Makes sense too. I bet this is the first time the dealer had this issue. New dealer, maybe?

There are all kinds of AFTERMARKET things that will void the warranty on a new machine. Putting a snowplow on some pickups for example, voids the warranty. As can car starters. This is one of those cases

 

[kiotiken]

...And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????

Well, I have a CK 30 with Woods BH-70x and I have to say this warranty issue is news to me. The Woods BH was recommended over the Kioti BH by my dealer because of the stronger Woods mount and the Woods optional factory thumb. Never was I told this could affect my warranty.

IMO, the Woods BH mount is FAR superior to the Kioti mount. The Kioti mount doesn't seem to be strong enough and there have been plenty of people complain about them breaking. When I bought, I was concerned about how the mount would hold up, not the tractor.

Since both sides cracked, You really have to wonder if this wasn't an installation issue. Yes, any manufacturer can have defects in a casting or part, but to have two defects in same part on two different sides, that seems highly unlikely. I also don't think it's a design problem with the Woods sub frame, if it were, there would be lots of people complaining about the same problem. It really sounds like the dealer over tightened the bolts as somebody else has already mentioned.

Regardless of if it's a Kioti defect, a Woods design issue or a dealer installation issue, as long as it's within 1 year (Woods warranty in effect as well), you should be able to drop your tractor off with the original dealer and pick it up a couple days later as good as new. The dealer should act as a broker between Kioti and Woods and take responsibility for their own work, and however it's paid for should be non of your concern.

P.S, I totally agree with the second Kioti dealer. Sounds like he was willing to fix it under warranty, but the second that Kioti gave him resistance, he didn't want to get stuck in the middle.

 

[IndyIan]

Call Woods up, see what they have to say about it, and take some pictures of the installation and send it to them. Maybe the dealer installed it wrong which would now push the repair on to the dealer again. Woods should be interested as this is making them look bad too.
I know I'm less interested in getting a Woods hoe either in or out of my Kioti warranty.