B7800 - Busted Axle at 441 hours

   / B7800 - Busted Axle at 441 hours #81  
I think for now on I will put on my rottotiller when doing loader work. I know darn well my Bota dealer would never treat me that well, 400 bucks? You got treated very well.
 
   / B7800 - Busted Axle at 441 hours #82  
I had the dealer repair the problem. The dealer gave me a reduced rate on labor & delivery. I ended up paying $400 for the repair, and then I added some supplies on to the order as a "thanks" to the dealer. I checked the part prices online and it worked out that the parts total came to $401. It's over & done with, and while I still wish Kubota had paid for it, "my blood pressure is lower" and I do realize they could have stuck me with the entire bill.

2dogs, glad to hear you're back in the saddle. I agree Kubota stepped-up and $400 sounds very reasonable. :D

This has been a great thread, have learned a lot about ballast. Filled rear tires actually increasing front axle load is something that never occurred to me, but makes sense when these guys explain it. I have done some loader work without rear ballast, never again.
 
   / B7800 - Busted Axle at 441 hours #83  
I have read through this whole thread and I am really going to side with twodogs. I think Kabota should have fixed this. But there are a lot of things that I am disappointed in with Kabota. I have bought two new Kabotas over the last 12 years and I have had issues with both of them.

I assume twodogs, like me, comes from an era when tractors were indestructible. They truly were. The JD two banger series the Farmall "M"s F series, the Ford N series and all of the others from the 40's and 50's were truly designed to last forever.

There is a lot of planned obsolescence in these new tractors like Kabota IMHO. One of my largest pet peeves is the lift arm adjustment turnbuckels on the three point. What junk. If they made them any softer they would be flexible :rolleyes:. An axle breaking after 400 hours is rediculious. Obviously either a design issue or a manf. defect, either one should have been covered by Kabota.

Just my .02 (and my first post :):D
 
   / B7800 - Busted Axle at 441 hours #84  
I assume twodogs, like me, comes from an era when tractors were indestructible. They truly were. The JD two banger series the Farmall "M"s F series, the Ford N series and all of the others from the 40's and 50's were truly designed to last forever.

Man I think it's an insult to the tractors you mentioned to compare them to a Kubota B or BX tractor. They can barely be called tractors IMO.
 
   / B7800 - Busted Axle at 441 hours
  • Thread Starter
#85  
2dogs, glad to hear you're back in the saddle. I agree Kubota stepped-up and $400 sounds very reasonable. :D

This has been a great thread, have learned a lot about ballast. Filled rear tires actually increasing front axle load is something that never occurred to me, but makes sense when these guys explain it. I have done some loader work without rear ballast, never again.

I agree that it has been a good thread. It has made me think, which is what a good thread should do - IMHO. For what it's worth - I checked with another dealer & they told me the same as mine - that filled turf tires on my 7800 are all that is needed when doing loader work. I am not looking for debate on this issue, just passing it along. Based on what I have read in this thread, I will be throwing my tiller or rake on the 3pt if I do any serious loader work - just in case.
 
   / B7800 - Busted Axle at 441 hours #86  
I think they did you fair. Dealer and Kubota. I also hate when something breaks or tears up on something I buy. From the company perspective they never know how you treated the machine because every claim will be that the machine was never abused and everyone knows that most of those claims are not true. I have abused some of my Kubotas and cars. Sometimes out of ignorance and sometimes because I wanted to push a limit, in fact way past a limit some times. Wait, I didn't say you did, I said I did. Some mentioned buying extended warranties which I never do until something tears up and I then buy an extended warranty on the next one which never tears up.:) Warranty period has to mean something whether it's a year or 10 years. There has to be an end of coverage somewhere unless more money is forked out. Sorry for your lose but I probably would have lost more because I probably wouldn't have asked for any assistance. Your lose has helped me because I'll ask Kubota/dealer to pay for any lose I have from now on to just see if they will help some and will always refer back to how they paid for your parts and why won't they do at least that for me. In fact, I'm sure alot of Kubota TBNers will do the same from now on. I had a B7800 for 3 years and I used it and never had ballast on the back when using the fel but I had filled tires. I'll consider it now on my B3200 after reading this thread. What is more valid, theory or actual use and experience?
 
   / B7800 - Busted Axle at 441 hours #87  
I wouldn't recommend a Kabota to anyone, but have highly recommended Kubota's to many.

:p One little mistake! LOL

Like Dalmatian or Dalmation :D
 
   / B7800 - Busted Axle at 441 hours #88  
I'll ask Kubota/dealer to pay for any lose I have from now on to just see if they will help some and will always refer back to how they paid for your parts and why won't they do at least that for me. In fact, I'm sure alot of Kubota TBNers will do the same from now on.

I think this is the main reason many try to avoid making an exception to the norm... Weather it be the guy that gets a broke tractor fixed because of a good argument or the cute gal that gets out of a speeding ticket... every one feels they should get the same good deal... that is just not how real life works.
I'm glad you got lucky, and it worked for you. BUT please realize that you did get lucky, (no more than just sympathy was owed you, you were out of warranty)... The dealer and Kubota both went out of the way ... happy ending... ? I think so. KennyV
 
   / B7800 - Busted Axle at 441 hours
  • Thread Starter
#89  
I think this is the main reason many try to avoid making an exception to the norm... Weather it be the guy that gets a broke tractor fixed because of a good argument or the cute gal that gets out of a speeding ticket... every one feels they should get the same good deal... that is just not how real life works.
I'm glad you got lucky, and it worked for you. BUT please realize that you did get lucky, (no more than just sympathy was owed you, you were out of warranty)... The dealer and Kubota both went out of the way ... happy ending... ? I think so. KennyV

I realize I was out of warranty, I stated that all along. You comment about how "real life works", which is why I asked for it to be repaired at Kubota's expense. Real life warranties are extended by dealerships (tractor, auto, and other) at a company's discretion - that is real life. It is done when an extraordinary circumstance deems it necessary. Axles do not & should not break when they are 4 years old - regardless of when a warranty ends. As stated, the tractor has not been abused - my opinion, the dealer's opinion, and the factory rep's opinion. The consensus was that there was a casting defect in the axle. I am sure that the argument can be made that sympathy was all I deserved, but I doubt you would believe the same thing if you bought a new tractor & the same happened to you. I think Kubota, and any other tractor company in the same situation, owes the customer the repair, or as in this case - at least parts. It is the right thing to do. If they felt that I abused the tractor, I am sure that they would have told me to hit the road.
 
   / B7800 - Busted Axle at 441 hours #90  
You comment about how "real life works", which is why I asked for it to be repaired at Kubota's expense. Real life warranties are extended by dealerships (tractor, auto, and other) at a company's discretion -

I'm on your side here...
My post was to respond to JOHNTHOMAS... "I'll ask Kubota/dealer to pay for any lose I have from now on to just see if they will help some and will always refer back to how they paid for your parts and why won't they do at least that for me. In fact, I'm sure alot of Kubota TBNers will do the same from now on."
My reference to "Real life"... Is the 'exception', not everyone gets the exception, you were lucky.
Myself, I feel your luck started with the selection of a Kubota product, and it continued with, a good dealership... and farther with free parts... and reduced labor.
I have many times before stated that I felt Kubota would stand with their customer.
As you have no doubt found through other posts on this site, not all dealerships stand with their customers, The labor was given by the dealership not Kubota. In your case I think you were lucky that you got from both...
happy ending... ? I think so. KennyV
 

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