It has a great big door ding!

[dodge man]

We took our 2019 Chrysler 300c in for a recall yesterday. We picked it up today and my wife said she would look it over while I got the keys. Before I could get out the door she came in and said it has a big door ding. The car has less than 40,000 miles on it and it’s not perfect but close. It’s actually not a ding but it appears the door was opened against something and was rubbing on it while they worked on it. They didn’t argue about it and it goes in next week to be fixed. I’m not holding my breath for a perfect fix.

 

[Too many Kubotas]

That sucks, Dave.

Just another example of why my vehicles never get subjected to dealer service...for anything.

 

[anomad]

Had a similar experience with my pickup, my ding was a straight up dent. Dealer was really nice about it and had the body shop re-skin the door. I was still under warranty back then.

Hope it works out to your satisfaction.

Edit: Good reason to take before pictures/video of your car when you drop it off for repair/service. Might save your bacon. I do that in airport parking sometimes.

 

[dodge man]

The recall was for the side airbags, otherwise I wouldn’t let them touch. Of course you know how these recall letters read, if you don’t get it done all the baby seals in the world will die.

 

[mrmikey]

That sucks. I'd bet the door was up against the post of a 2 or 4 post lift. Constant in and out would more the car constantly.

Edit: Good reason to take before pictures/video of your car when you drop it off for repair/service. Might save your bacon. I do that in airport parking sometimes.

You're right but it's sad that a person has to think that way. I did it when I took my Ram in for warranty work as well as watched the dash cam footage when I got home.

 

[4570Man]

That sucks, Dave.

Just another example of why my vehicles never get subjected to dealer service...for anything.

They just put the ABS hydraulic model in my truck under a recall. I never priced the part but I bet it’s over a grand and they said it required 4 hours to change so probably another $600 labor plus sales tax. It cost me $0 since it was a recall. Letting the dealer work on it for free seems like a better option than spending a decent chunk of money to me.

 

[WinterDeere]

Just another example of why my vehicles never get subjected to dealer service...for anything.

If I recall, you have a Challenger Hellcat? Where do you get annual inspection done?

My car sees the dealer for annual inspection and tires, only. Everything else is done at home.

 

[dodge man]

If I recall, you have a Challenger Hellcat? Where do you get annual inspection done?

My car sees the dealer for annual inspection and tires, only. Everything else is done at home.

I do have a Challenger. I’m considered a highly qualified mechanic so I do my own annual inspections.. Actually we don’t have to do those in Illinois. Don’t give our governor any ideas either.

 

[Too many Kubotas]

If I recall, you have a Challenger Hellcat? Where do you get annual inspection done?

My car sees the dealer for annual inspection and tires, only. Everything else is done at home.

I do, but we don't have any inspections here, annual or otherwise.

If we did I'd have a lot more miles on it since there's no dealer within 100+ miles of here. Which is one way to say that I don't drive it nearly as much as I should/would like to.

 

[Too many Kubotas]

They just put the ABS hydraulic model in my truck under a recall. I never priced the part but I bet it’s over a grand and they said it required 4 hours to change so probably another $600 labor plus sales tax. It cost me $0 since it was a recall. Letting the dealer work on it for free seems like a better option than spending a decent chunk of money to me.

I'd have my dealer send me the part(s) and install it myself.

 

[bigtiller]

It seams odd that some dealers can't see things like that until the customer points it out.

After a few years of dealer maintenance on wifey's LeSabre, the drivers side tires had all the chrome lug-nut caps on. But the passenger side had 7 of them missing.

 

[FullMetalBucket]

My dealer walks around the vehicle taking video of it when you pull in. Protects me and them from stuff like this. Zero issues using the dealer for maintenance on my Colorado Z71 and they have a lifetime warranty on the drivetrain if you service it there.

 

[Willman]

Bought a new truck in 2001, picked up in the evening, dealer took pictures of us with the truck under a lighted area, next day noticed the black plastic on the front bumper corner was scuffed up and hidden with black dye , when I went back they immediately said I must of damaged it, then I pulled out the photo which perfectly showed the damage in the lighting they used…. They ordered and replaced the whole plastic cover

 

[dodge man]

Just a follow up, we got the car back from the body shop yesterday. I was pleased with the results.

 

[Runner]

The recall was for the side airbags, otherwise I wouldn’t let them touch. Of course you know how these recall letters read, if you don’t get it done all the baby seals in the world will die.

So true. I have a stack of them for an airbag recall. Really funny, they tried everything, including letters in girls handwriting, letters aimed at my wife (thinking she will nag me into getting it done), envelopes that look like tax refunds, you name it.

I'm not letting them do it because I don't want my dash torn apart and don't generally trust dealers any farther than I can throw them (yes, even Toyota dealers).

"Just a follow up, we got the car back from the body shop yesterday. I was pleased with the results."

Looks good. Did they re-paint the whole door?

 

[WinterDeere]

We have required yearly inspection, here in PA. So I just tuck any recall notices in the glove box, to be addressed next time it’s in for safety inspection.

 

[dodge man]

@Runner they did repaint the entire door. My wife kept saying it didn’t match and I just couldn’t see it. Finally she said it’s not the color but the texture. I finally held a led trouble light up to the repainted door and then the old door in back. The reflection in the painted door was crisper then the old door in back. In other words the repainted door has a better shine. When I wax the car next time I’ll buff the entire car, it pretty much undetectable now so it’s going to be fine.

 

[dodge man]

I’ve had several of the airbag recalls done on different vehicles, so far no issues.

 

[WinterDeere]

When I wax the car next time I’ll buff the entire car, it pretty much undetectable now so it’s going to be fine.

They probably already told you this, but you’re going to want to wait at least 3 months to do any wax or polish on that new paint, probably longer in cold winter weather.

 

[dodge man]

No they didn’t tell me that. You are correct though.