That is all well and good, but how much would it have cost EA to stay in touch with those prior customers who were left in limbo waiting for the item(s) they ordered and by all appearances were never going to receive? How much would an apology have cost them for all the stress they put people through who were thinking they had just lost their money to a company that evaporated? Trust is a very fragile thing for a company to mishandle. I will not reward seriously bone headed public relations fumbles with my future business. IMHO.As someone who had a side business, I feel I need to say this, not apologizing for EA, but you need some money coming in so that you can stay open, pay salaries, buy materials and make good on old orders.
Might not be fair to old customers, but if they go under because they are meeting payroll with no new money coming in they will very soon use up all cash on hand while trying to fill some of those old orders how long do you think they can stay open?
It's a balancing act between restoring customer relations and bringing in some new cash.
I agree with you, they Should have, but they didn't.That is all well and good, but how much would it have cost EA to stay in touch with those prior customers who were left in limbo waiting for the item(s) they ordered and by all appearances were never going to receive? How much would an apology have cost them for all the stress they put people through who were thinking they had just lost their money to a company that evaporated? Trust is a very fragile thing for a company to mishandle. I will not reward seriously bone headed public relations fumbles with my future business. IMHO.
Ted (the original owner) and Nate are STILL there, no one "took over"I suspect that who ever took over is learning as they go,
No jail, and no fraud charges have ever been reported.Did anyone go to jail? Or is fraud now a misdemeanor?