Root Cause
Platinum Member
If you cut it, you own it. There is something amiss. Either they installed some wrong parts or inverted something. The center post angle is proof enough to say something is wrong.
A vague complaint may fall on deaf ears so I would find the manuf. spec for clearance. Call direct or go to their website and find it. Then measure the difference.
While at it, I would get the part numbers to all the critical parts to verify what's what.
I wouldn't just settle for something not useable.
If it is significantly different, then you have hard proof and it will be difficult not to agree.
A vague complaint may fall on deaf ears so I would find the manuf. spec for clearance. Call direct or go to their website and find it. Then measure the difference.
While at it, I would get the part numbers to all the critical parts to verify what's what.
I wouldn't just settle for something not useable.
If it is significantly different, then you have hard proof and it will be difficult not to agree.