Medication by mail never worked well for me. I would rather go to a local drugster.
I had issues with my mail order meds. I was locked in to using certain pharmacy. Using another pharmacy more then 3 times and you got penalized for it.
Nearest pharmacy was 30 miles one way.
So I decided to try the mail order. Thats when the nightmare started. They started getting really goofy with their billing. After spending roughly 30 hrs on the phone, I got fed up, wrote them a check for what I owed them, not for what they said I owed, and told them good luck getting the rest.
They sent a sales rep into my wifes work for a sales pitch to try and get the nursing home she worked at to switch to them.
Wife handled all the pharmacy orders and billing. She stopped him mid way through his pitch in the morning meeting and asked who he was with.
As soon as he said the name of the company, my wife threw him out of the building






She told him there was no way she was gonna deal with them. My husband just spent over 30hrs on the phone trying to get his meds straightened out and you still got it wrong. There is no way I'm gonna do that for 100 patients.





They have since opened a pharmacy locally. So any normal prescriptions and maintenance drugs get sent to them to fill.
I'm stuck using mail order for one drug since it has to come from the specialty pharmacy. So far they have been pretty decent and the couple times I have had issues, it was resolved pretty quickly.
I did have to get my companies HR manager involved when I went on the medication though. Everything was approved, but the bloody pharmacy wouldn't send me the medication. And nobody could explain why. After a couple days I lost my patience with them and got the HR manager involved.
HR manager put me in touch with the sales representative that managed the companies account. Which was a major account for them with over 30,000 people. Within a couple hrs they shipped the meds out.