ponytug
Super Member
Sorry to hear it.I have had it happen more than a few times. Now when I see weirdness in tracking entries, I am already out ordering the replacement. I have had light items (e.g. Light fixtures), heavy ones (e.g. a power washer with no added packaging), and liquid ones (a special paint not available locally) all become a Missing In Shipping, Surprise! (MISS, for short). The paint I had a laugh over, imagining someone tossing the box onto a truck, and having the can rupture.
I was sitting on a plane once, watching a ground crew load freight onto the plane, and saw a package labeled "radioactive liquid, handle with care". Yes, you could read it from the passenger cabin. An employee stopped to read the caution statement and then tossed it on the conveyor belt. That was the end of my believing that anyone would follow a cautionary statement on a package.
Then again, some companies just do an amazing job. Valley Vet for one. We get all sorts of liquids and breakables from them, all creatively packed, and never any damage or leaks. I suspect them of having some internal formula to ensure that a box this heavy has at least this much surface area.
I would never put Amazon on the well packaged list, but they are so happy to take the problems back that it is almost a minor issue.
All the best,
Peter
