John Deere's poor dealership decision making IMO.

[Industrial Toys]

I think it's part and parcel of a corporate mentality of PROFIT, PROFIT, PROFIT! It doesn't need to be that way. There are compromises that are kind to the customer and still make profits. Maybe even more in the end, with more happy customers.

 

[ovrszd]

Please show me a list of Corporations that don't focus on profits? Please!!!!

 

[Industrial Toys]

Goodyear. lol

 

[ovrszd]

Goodyear. lol

How is that working out for them?

 

[Industrial Toys]

I won't be buying their tires any time soon.

I guess it's a sign of the times. Maybe like Apple, You loath the company and yet love their products so you support them. It's not always terribly smart to cut off your nose despite your face. I'll show them!

 

[two_bit_score]

I think it's part and parcel of a corporate mentality of PROFIT, PROFIT, PROFIT! It doesn't need to be that way. There are compromises that are kind to the customer and still make profits. Maybe even more in the end, with more happy customers.

How many charity dealerships should JD, NH, Kubota, Mahindra, etc, etc have?

Kindness to the customer? To me that usually equates to good quality, dependable products at a fair price, and sold by knowledgeable sales staff, with a superior service department in a pleasant environment. What does it mean to you?

 

[ultrarunner]

Some corps are better than others when it comes to philosophy.

3M has gone after dealers for hoarding and price gouging... If it was only about profit why would they care?

 

[ovrszd]

Some corps are better than others when it comes to philosophy.

3M has gone after dealers for hoarding and price gouging... If it was only about profit why would they care?

Uh, because they want to preserve their reputation?

Certainly not because they don't care about profit.

 

[Diggin It]

There is a difference between balancing customer service with profit and loss and corporate level concerns over the stock price above all else.

.

 

[ultrarunner]

Uh, because they want to preserve their reputation?

Certainly not because they don't care about profit.

Maybe they are focused on the big picture and in it for the long haul as in decades to come?