Licoln 210 MP on 240v shorted out?

[RNeumann]

I left it with both my cords. Funny thing is the guy on the phone told me the Tech told him "it welded fine on 230 but wouldn't weld on 110".

I suspect he has that backwards.

How come a "110" receptacle reads "122"? How come a "220" receptacle reads "244" (cause 122 x 2 = 244...duh).

I did ask the electrician about my service being higher than the 110/220. He said it is not unusual and that there is an acceptable range of voltage that everything should work in as consumers can't control what the electric company provides.

Kind of explains why the welder says one cord is for 120 V and the other is for 230V. I had wondered how one was supposed to make 230 out of 120 x 2.

It’s just old school slang. The goal voltage is 120/240v. Most and code would say that you should be within a few percent of that.

Btw- if I made/lost money for every correct/incorrect TBN diagnosis I’ve made I’d be up at least $0.05 after this one!!!! Haha

 

[radios1]

My guess is that you either suffered the failure of the autoranging switch mode power supply or some other circuit component downstream of the input power supply. In the latter case, such a failure likely would have occurred eventually regardless of the input voltage used. If the welder is under warranty I知 sure Lincoln will take care of it.

yes, this happens sometimes, especially on the cheap welders like this.. poor QC..

 

[Mark @ Everlast]

No, this happened a lot on their older much more expensive units as well...the ones built in Italy.

 

[radios1]

No, this happened a lot on their older much more expensive units as well...the ones built in Italy.

ok, so they have a continuing QC problem they never addressed, and it seems they don't care about then.. perhaps Miller is better..

 

[radios1]

Even if Lincoln wave solders the boards themselves in the US it is unlikely they also manufacture all the discrete board component parts. And likely those component sources change over time based on factors like cost and availability. The good news is you have a sole source warranty that they honored.

I agree, but you just have to hope that a failure occurs during the warranty period, but, you can always spend a few hundred more on an extended warranty, and be covered in the case other defects show up during that extended warranty...

 

[BufordBoone]

In my experience, these type of problems surface early or they don't surface at all. This was the first time I tried to use the welder on 240 V power.

I'm pleased they are covering it with warranty, disappointed that it has been in the shop over a week now.

I wonder how warranty issues are handled with brands that don't sell thru dealers. Do the major guys cover shipping or is that on the consumer?

 

[dstig1]

In my experience, these type of problems surface early or they don't surface at all. This was the first time I tried to use the welder on 240 V power.

It's not just your experience, it is a very well known characteristic of manufactured items. It's called the "bathtub curve" because it sorta looks like a bathtub - high at the beginning of service life (failures referred to as infant mortality), drops off sharply for a long stretch and then turns back up (wearing out). That's why relatively short warranties are not really too bad most of the time: If it's defective, it should fail quick, and the warranty will cover it. The problem happens when you buy something but don't use it for a stretch...

Bathtub curve - Wikipedia

 

[PILOON]

It seems that statistically with electronics failures will occur within the first 10 hours.

Believing that I never purchase extended warrantees and so for so good.

 

[BufordBoone]

"Bathtub Curve", a phrase I'll use in the future. Thanks.

It can happen with any manufacturer. Most important thing is how they deal with it. Prompt repair or replacement is the standard of a good company.

Resolution time will tell volumes about a brand.

 

[radios1]

It seems that statistically with electronics failures will occur within the first 10 hours.

Believing that I never purchase extended warrantees and so for so good.

Somewhat, but, if you have counterfeit capacitors in your unit, they could last a year or more, then, suddenly quit, manufacturers have been known to put 1 or more counterfeit capacitors in their equipment.. usually, the top of a capacitor will bulge, or the bottom of the capacitor will leak a tan fluid,(the electrolyte).. counterfeit is meaning the manufacturer partially copied the formula for making the capacitor illegally, but, forgot an anti-foaming agent is needed to prevent foaming of the electrolyte, which makes the capacitor swell, and lose it's electrolyte..

 

[CincyFlyer]

Sounds like your Lincoln had a leaky smoke tank. Lucas used to sell replacement smoke kits for their wiring harnesses but Lincoln always shunned the practice. Let the dealer sort in out under warranty.

This is at least the second post with the word "warranty". If it was mis-wired (say, wired for 110) when plugged into 220, it won't be covered by warranty.

 

[Mark @ Everlast]

Even if Lincoln wave solders the boards themselves in the US it is unlikely they also manufacture all the discrete board component parts. And likely those component sources change over time based on factors like cost and availability. The good news is you have a sole source warranty that they honored.

This unit is built in Mexico, most of it.

 

[swines]

This unit is built in Mexico, most of it.

So are most of the General Electric jet engines used on airliners - what's your point? Things made in Mexico are inferior? And to think GE has been making jet engines in Monterrey, Mexico since 1976, and they're building a new $400M factory in Hermosillo, Mexico. Safran Aerospace has been operating in Mexico for over 20 years and is constructing a new facility in Queretaro, Mexico.

It comes down to manufacturing processes, QA and QC not the ethnic background of the people making the product.

 

[radios1]

So are most of the General Electric jet engines used on airliners - what's your point? Things made in Mexico are inferior? And to think GE has been making jet engines in Monterrey, Mexico since 1976, and they're building a new $400M factory in Hermosillo, Mexico. Safran Aerospace has been operating in Mexico for over 20 years and is constructing a new facility in Queretaro, Mexico.

It comes down to manufacturing processes, QA and QC not the ethnic background of the people making the product.

imposing PROPER manufacturing processes, QA and QC there, at the same pay, and no siesta's would limit the workers available to do that job severely there, though.. those that would work at USA standards in Mexico, at the current pay they get can be found, though.. Companies who have work done in other Countries always do so to save a lot of money!.. proper work requires proper money..

 

[Mark @ Everlast]

My point was that the boards most likely weren't constructed in the USA. Thats it. Boy did you pick the wrong person to try to pick a bone with on that subject.

 

[dragoneggs]

I was just about to voice my :2cents: and remembered this thread is in the welding forum.

 

[swines]

My point was that the boards most likely weren't constructed in the USA. Thats it. Boy did you pick the wrong person to try to pick a bone with on that subject.

I can see your point on this since the products you represent are made in China...you are the wrong person to "pick a bone with"... I guess you win the Internet for the day.

 

[dragoneggs]

I can see your point on this since the products you represent are made in China...you are the wrong person to "pick a bone with"... I guess you win the Internet for the day.

It is getting quite tiring to read so many that still believe that just because it is ‘made in China’, it is poor quality. Some very high quality items come from China. Consumer demand generally dictates.

 

[jrdepew]

It is getting quite tiring to read so many that still believe that just because it is 僧ade in China? it is poor quality. Some very high quality items come from China. Consumer demand generally dictates.

Couldn't agree more.

 

[BufordBoone]

As expected, Lincoln made good on the repair. I had faith they are a quality company that supports their products. Subsequent events have shown me they are even better than that.

The LWS called Monday to tell me my machine was ready. It was raining and I considered waiting to pick it up but thought I could cover it with a towel and keep it dry from the store to my truck.

"We've got it on the loading dock, please pull around to pick it up" I was told.

I get to the loading dock and see my machine. As I walk up to it, I see it is soaking wet. Looks like it has been left out in the rain. Next an employee comes thru the door with paper towels in his hand. He proceeds to wipe the machine down. I comment that "This can't be good for the machine." He says "It somehow got a little wet" He then says something to the effect of not to weld with it till it has time to dry out. As he lifts the front to wipe the display, water pours from the bottom of the case.

I tell him I'm not going to accept the machine and that he needs his technician to evaluate what damage may have been done by the water. The original repair slip mentions consultation with a Lincoln rep, by name. I return to the counter, accept the repair slip and drive home. Once home, I call Lincoln's CS line. The rep mentioned on the receipt is not there but I get a very nice man that tells me this could be a serious problem and please make sure the LWS technician contacts the Lincoln representative that originally consulted on the repair. I notify the LWS about my contact with Lincoln on Tuesday morning.

Yesterday (Thursday - Wed. was a holiday), I call Lincoln, ask for the rep and he says:

No, the LWS has not contacted him.
DO NOT accept or use that machine as it could be dangerous.
Lincoln will replace the machine under warranty.

Wow, just wow. Lincoln did not leave the machine in the rain but they are willing to replace it? That is amazing customer service.

So far as the LWS leaving the machine in the rain? Disappointing but people make mistakes. It is a fact of life. The true measure of a company is how it deals with its mistakes. The employee intending to send me home with a potentially dangerous machine? That is another matter.

Having not heard from the LWS by late afternoon, yesterday, I called and spoke with the guy I think is the Manager. He promised to get on it. He called this morning and said Lincoln is going to replace the machine under warranty and that it should only take a couple of days to get the paperwork sorted out.

I hope they will educate the employee that was going to send me home with a dangerous machine. I certainly plan to recommend they do so.

Lincoln, a quality company for certain. I'll happily buy more of their products.