Hahahaha man I just read this thread and the one you linked. This is hilarious. Some people can never be pleased and would rather find something or someone to spend some much energy on trashing when it's unwarranted. I get their might have been some issues but wanting them to pony up on the powder coating before you'll allow them to get it is funny. Why powder coat in the first place?
Here's my first hand experience with this company!
I broke my compact
grapple by using it on a utility
grapple by having a tree in it and backup up over and over trying to pull the roots out on a pine. I cracked the mount and bent a hyd cylinder. This is 100% abuse and not any fault of the
grapple or manufacturer. I created a thread to show the carnage as everyone love it and
EA reached out to me to check if my address was still the same. They sent me out two new cylinder and all the mounts the next day for free saying it should've broken and they changed the design to prevent it from happening again. That's
EA service. Bending over backwards to take care of their not so deserving customers.
Brett