Can ls dealers refuse warranty work on tractor not purchased from them??

[ssg510]

Dealer say he will not do warranty work on new ls not purchased from him. I know that a dealer can refuse to work on other stuff but a new LS tractor. Any ideas? Thanks

 

[Navasot]

I cant and wouldn't think about it either way. All depends on what LS requires from the dealers

 

[ksluy]

I think you need to call LS. I am sure they have a rep over your area that sales tractors to the dealer. I am sure if the dealer wants to continue doing business with LS he may want to work on the product.

 

[mfreund]

I would call Manufacturers rep and ask the factory directly.

I would say no, but if they tell you differently I would buy a different brand.

 

[bcp]

From LS tractor:
Parts & Service « LS Tractor USA

"But should the need arise; you can rest assured we will take care of you and your tractor."

 

[murphy1244]

You might be forever last in line..

 

[George2615]

Yes, contact LS thru the LS site. Send them an email. Explain what's going on and ask them to refer you to another dealer. I have a different dealer for service / warranty work than the selling dealer but my case may be different. My selling dealer is no longer a selling dealer. I contacted LS and they emailed another dealer that will gladly take my business and warranty issues should any arise. I went and met the new dealer and bought my first filter package from them. They have no problem taking me as a customer.

 

[ssg510]

Kind of left me with a bad expirence allready. Thing is, I think LS makes a good tractor and would be interested otherwise.

 

[nc redneck]

I would think long and hard before forcing dealer to do warranty work. You will get low grade tech and how long will it take ?
I paid $ 250.00 extra to local Kioti dealer to do warranty work on my 45, but I saved $ 5000.00 on purchase price when buying. Local dealer still left front lug nuts lose and that ended up shearing front wheel studs.
In the end it has been a great tractor and about 12 K below Kubota of same HP. 1000 hours plus with no problems. If I was looking new today I would go directly to the Kioti first. I also own Kubota and it has been problem free.
Good Luck
Scott

 

[ozley]

Kind of left me with a bad expirence allready. Thing is, I think LS makes a good tractor and would be interested otherwise.

We are talking about a bad dealer here not a bad LS Co. Call LS I bet they help you.