New Max series...

[DavesTractor]

Why did the post from the dealer showing the MSRP prices for the Max series just vanish?

Unless a dealer pays to be an advertiser on this site, he can't solicit a sale. He can offer assistance as most of us do, but he can't offer to sell something.

It's a good rule and keeps the forum from being one big dealer advertisement site. So the previous poster was fine in listing the MSRP, but not in asking for a sale. That is my guess.

 

[kurtmmexpresssales]

Thanks for the clarification Dave. Yes I meant to just post the MSRP for the tractor and for the loader. It sounded like Steve was not getting a good response from the dealers he contacted. And yes you need to add those two prices together for the tractor and the loader, but as Dave said nobody sells at MSRP so don't let that scare you. Just keep calling dealers until you get someone who will give you the customer service you deserve on such a major purchase. I guess I didn't understand the rules to well, as I am new to the sight...sorry tractorbynet eye in the sky!

 

[bindian]

Unfortunately it seems to be very common.

When I went tractor shopping a few years ago, getting dealers to respond to email inquiries was next to impossible and they never seemed to have the tractors I wanted to see in stock. Come to think of it, I recall that a number of phone inquiries were also met with resistance because they wanted me to "visit the dealership" before they could/would quote a price, probably so they could "sell me".

I got about the same treatment from the JD dealer just 6 miles from my house. They didn't take me serious, until I started buying parts for the old, wore out JD rotary cutter that came with the used tractor I bought. I had known my Mahindra dealer (10 miles away)for years before I bought, as I bought my ZTM and Stihl chainsaw from them, along with numerous parts to rebuild a wore out Snapper riding mower. It really pays big dividends to have the dealer at least remember your face as a serious customer.

This same (my) Mahindra dealer did not return my calls when I had a question on my Mahindra purchase..................they were too busy. If I wanted to talk to him, I had to drive over to see him. These same guys let me borrow their fork lift when I stop by to pick up used fork lift pallets.
hugs, Brandi

 

[DavesTractor]

Thanks for the clarification Dave. Yes I meant to just post the MSRP for the tractor and for the loader. It sounded like Steve was not getting a good response from the dealers he contacted. And yes you need to add those two prices together for the tractor and the loader, but as Dave said nobody sells at MSRP so don't let that scare you. Just keep calling dealers until you get someone who will give you the customer service you deserve on such a major purchase. I guess I didn't understand the rules to well, as I am new to the sight...sorry tractorbynet eye in the sky!

Thanks Kurt, and welcome to TBN! It's a great site, partly because it is so well moderated. Seems that dealers are very welcome here as long as we contribute with technical issues and such and not just try to sell product. Where are you located?

 

[steveinyuma]

Got the info I needed. Now I just need to have a look at stuff, wherever and whenever I can find it. I'm just glad I didn't break down some old tractor on a job somewhere and need a new one quick!
Thanks, Dave and all!

 

[MAX28XL]

Hi when will the max tractors be at the dearlers

 

[DavesTractor]

Hi when will the max tractors be at the dearlers

On the west coast, Max 28XLs are shipping now and Max 22 and Max 25 tractors should start arriving at dealer's lots by mid-March.

 

[LAWALLSTRACTOR]

I recieved 2 MAX 28XL's yesterday.

 

[MAX28XL]

Has anyone bought a max how much.

 

[amstaff]

Well... any forum members also Max owners????

 

[MasseyWV]

I was curious to see what the Max tractors looked like so I called a couple of local dealers that were listed on the Mahindra website and to my surprise, one of them didn't even know about the new Max tractors. The other dealer wasn't expecting to have any in stock for several months.

 

[steveinyuma]

Just a follow up. I once again contacted 2 Mahindra dealers through the Mahindra site, inquiring on when they would have Max 22 or 25 in stock and asking for a quote. One dealer was the third try. Absolutely no response from either one. As much as I would like to "buy locally" (still 90 miles away), I do not think I can consider a dealer who does not respond to requests from his own brand's web site to be able to support a tractor. I can see no excuse for this. Even if you're not keen on using the internet, someone in your organization better be or you are simply not serious and I can only imagine what your support would be like.
Guess if I end up choosing Max, I'm choosing to buy out of state.

 

[DavesTractor]

I was curious to see what the Max tractors looked like so I called a couple of local dealers that were listed on the Mahindra website and to my surprise, one of them didn't even know about the new Max tractors. The other dealer wasn't expecting to have any in stock for several months.

If the Mahindra dealer does not know about the Max tractors, he needs to turn in his Mahindra sign and go fishing, because he surely isn't a dealer. :ashamed:

As for the other dealer, it is up to the dealers to stock what they want, but I'd be surprised if a dealer waited several months to get a Max. Dealers are lined up to get them. We are shipping Max 28XL's here in the west now, but won't be able to ship the Max 22 or 25 for about three weeks. Orders were way higher than even our most optimistic expectations, so everything is dragging a little behind.

 

[DavesTractor]

Just a follow up. I once again contacted 2 Mahindra dealers through the Mahindra site, inquiring on when they would have Max 22 or 25 in stock and asking for a quote. One dealer was the third try. Absolutely no response from either one. As much as I would like to "buy locally" (still 90 miles away), I do not think I can consider a dealer who does not respond to requests from his own brand's web site to be able to support a tractor. I can see no excuse for this. Even if you're not keen on using the internet, someone in your organization better be or you are simply not serious and I can only imagine what your support would be like.
Guess if I end up choosing Max, I'm choosing to buy out of state.

Steve,
I am wondering if something is going wrong with the website that is supposed to be sending your request on to your dealer(s)? You might try a direct email or call to them. Meanwhile, we need to get this tested.
Dave

 

[ODT]

Echoing Dave's post, Max28's just arrived on our lot and we've been told to expect the 22/25's within 2-3 weeks.

The 28's look good--hopefully I'll get a chance in the next couple of days to take one into our dig pit and play.

One of the perks of working at a dealership--releasing the inner 6yr old and playing with the full-sized Tonka toys. Gotta run it to sell it, right?

 

[CHDinCT]

Just saw a TV ad for the Max series on Fox News. Similar to their older ad where a neighbor looks on jealously from his Green tractor except this time its an Orange tractor obviously meant to be a compact Kubota. At some point I will take a look at the new max assuming the local dealer (30 minutes away) gets a few but no plans to trade out anytime soon. But, more competition is good.

 

[steveinyuma]

Dave,
You're right again. I guess as a retired computer guy, I just figure big company's web sites are supported, monitored and should work. I do know that John Deere's "Build and Price'" was down for a while recently. I will try contacting these dealers again via their own web setups.
I really don't like to call anyone until I consider them in the running for a final decision, and have a product for me to actually see. Maybe that's backwards, but there is this huge internet research tool available to us, including this great TractorByNet site and manufacturer's sites. I just think Mahindra and all dealers need to be aware that customers are out here and may already know almost everything about a tractor except price and actual "feel". Better keep those sites updated and working!
Max just brings this out more because it's a new model, and after several weeks, I have only 1 quote.
Thanks.

 

[MAX28XL]

Hi looking for max28xl in ma.

 

[MasseyWV]

If the Mahindra dealer does not know about the Max tractors, he needs to turn in his Mahindra sign and go fishing, because he surely isn't a dealer. :ashamed:

As for the other dealer, it is up to the dealers to stock what they want, but I'd be surprised if a dealer waited several months to get a Max. Dealers are lined up to get them. We are shipping Max 28XL's here in the west now, but won't be able to ship the Max 22 or 25 for about three weeks. Orders were way higher than even our most optimistic expectations, so everything is dragging a little behind.

I only know what I was told over the phone but I agree about the dealer that didn't know about the Max tractors, he needs to pack it in and go fishing.

 

[jwcinpk]

I was cruising around the Mahindra site the other day and noticed we have a new Mahindra dealer actually closer to me than the dealer I have bought 3 from. I too submitted via email some questions and ask for a quote on an 8560 cab, but I never heard anything from them. Means one of 2 things...I'll either buy an 8560 cab from another dealer or I'll buy a Case IH since they did respond when I inquired about things via email from them.