McCormick fuel relay shutdown

[Tage]

I have a McCormick mc115 with 325 hours on it. It has had problems where it will just stop and you will have to disconnect the batteries for a while to reset the computer. Now it stopped and that "fix" doesn't work. I cannot figure it out. My dealer won't stand behind me and fix it and I have talked to every McCormick rep all the way to the CEO. They think this is my problem and won't take care of it. I am at a loss for which way to turn. Has anyone had this problem or know what to do about it?

 

[Thomas]

Does your state offer something in the lines of consumer service complaints?

 

[Tage]

We are going to fax some info to the Minnesota Attorney General. It is our word against (McCormicks) theirs meanwhile we sit with a $60,000. tractor that won't start so we can move it out of the way and use the shop for something else!

 

[McGeesEquip]

I have a McCormick mc115 with 325 hours on it. It has had problems where it will just stop and you will have to disconnect the batteries for a while to reset the computer. Now it stopped and that "fix" doesn't work. I cannot figure it out. My dealer won't stand behind me and fix it and I have talked to every McCormick rep all the way to the CEO. They think this is my problem and won't take care of it. I am at a loss for which way to turn. Has anyone had this problem or know what to do about it?

Now I have never dealt with a MC115 so I may not be of much help.

I don't know about the warranty with your tractor, but what is the dealer telling you is wrong with the tractor? You say the dealer won't stand behind the unit, so are they even saying what is wrong with it?

When the tractor use to just stop before, did the whole electrical system shut down, or just the running of the tractor?

What kind of diesel fuel are you using?

 

[blueriver]

We are going to fax some info to the Minnesota Attorney General. It is our word against (McCormicks) theirs meanwhile we sit with a $60,000. tractor that won't start so we can move it out of the way and use the shop for something else!

I for one can not believe a $60K tractor and your dealer is brushing you off ... IMO there is more to this story.

 

[Tage]

There is alot to this story. There have been problems with the tractor shortly after purchase while still under warranty. They couldn't figure it out so they had the block man come and look. He was mad that he drove 700 miles and said it was a fuse. Not! It did it again and again. The fix was to disconnect the batteries when it would happen and let it set after 20 minutes or so the computer would reset and it would start. Not this time! Now the warranty is off and no one thinks they are responsible. The dealer has a mechanic that has not been trained properly and doesn't have a clue how to work on these tractors. The worse part is I bought this tractor March of 2008 and a month later decided to buy another McCormick xtx200. So it wasn't 60k I spent to earn such great customer service it was 160K. We thought we were helping our local small town dealer keep his doors open, just to have him and McCormick slam it in our face.

 

[McGeesEquip]

There is alot to this story. There have been problems with the tractor shortly after purchase while still under warranty. They couldn't figure it out so they had the block man come and look. He was mad that he drove 700 miles and said it was a fuse. Not! It did it again and again. The fix was to disconnect the batteries when it would happen and let it set after 20 minutes or so the computer would reset and it would start. Not this time! Now the warranty is off and no one thinks they are responsible. The dealer has a mechanic that has not been trained properly and doesn't have a clue how to work on these tractors. The worse part is I bought this tractor March of 2008 and a month later decided to buy another McCormick xtx200. So it wasn't 60k I spent to earn such great customer service it was 160K. We thought we were helping our local small town dealer keep his doors open, just to have him and McCormick slam it in our face.

Based on your views, it seems that you are more concern with pointing blame on someone instead of getting your 60k machine running again. I guess that is why it's in your shop. Since your unit has been out of warranty for around 7 months, that is going to be a long road to go down, and your 60K tractor will still be sitting in your shop not running.

If you decide to change your view from pointing blame to more concern about getting the unit running again you're most likely to see things getting done more quickly.

I guess you need to figuare out what's more importing, laying blame, or getting your tractor fixed.


1. When you try to start your tractor does it start in the starting postion and go dead as soon as the key goes to the on position?

2. When you turn the key to the on position do you hear the fuel pump on the fuel filter assy. come on?

3. When you try to start the motor and have the motor turning over for about 25 seconds do you see any smoke from the exhaust?

4. What kind of diesel fuel are your using?

5. How long ago since your last fuel filter change?

 

[Tage]

1. No it would just spin over and not fire as it was getting no fuel. 2. No there was no power to the pump, so I hot wired it to get it pumping. 3. No, because of no fuel. A shot of ether would fire the engine. 4. Premeire Diesel fuel, the best my supplier has available. 5. 100 hours.

As of last night at 11:00p.m. I got the tractor running. It may look like I am pointing fingers at someone else but this has been extremely frustrating. This problem started before the warranty was off. It was not looked into further. This dealership has sold 2 McCormicks, both to me. They have one leased out to someone else. They don't know how to fix them. They didn't want to come out due to a dispute on a bill for the 200 which their mechanic did not fix right and I ended up plucking away at that until I figured it out myself too. I have spent everynight in the shop after fieldwork working on trying to figure this tractor out. I have requested service manuals and wiring diagrams to no avail. Finally last night by chance and alot of wire tracing I was able to reset the computer and so far it is now running. I think it could be a good tractor but I don't have the support in working on them so I will have to trade them both off for other brands that I can trust the service department.

 

[McGeesEquip]

When you hot wired the pump, did it change anything?

I have seen a bad key switch in a unit cause the similar problem.

I looked over some tech information at work and one of the first things
it recommends is changing the key switch. Let me look over some more
tech information.

Do you have any error codes showing up in your gauge panel?

What state do you live? When the territory manager came by did he check any error codes?

 

[Versatile Tractors]

Does anyone know the outcome of this as we have a tractor with want seems like the same problem can you please advise how you went.

 

[uk mccormick engineer]

Hi,
Have you got the electronic common rail engine?
Or do you know if its got a CAT injection pump on it

 

[Versatile Tractors]

Hi

it's is VP30 bosch injection pump.

on a perkins 1100 4.4litre engine

Cheers

 

[uk mccormick engineer]

Will the tractor turn over? If not have you tried to see if you have power at the starter when key is in the start position? Will it run on easy start

 

[Versatile Tractors]

The engine cranks but will not fire.

yes the engine will run on ether (easy Start?)

 

[Iron Peddler]

Re: Fuel relay problems


Having been with McCormick for over 7 years, I would suggest that you call one of my old dealers that has sold several MC-115s. They are Mitchell and Schoppel in LaCrosse, IN. They have extensive knowledge on this tractor and ask for Wes Miller. Mitchell's number is : 219-754-2423. He may be able to help. McCormick has lost all of it's older salesmen, as the management did not want their experience, and the service rep for your area, quit about 1 month ago, without another job to go to. He was just "fed-up" with the lack of support.

Another thought, a few years ago, there was a problem with the power cable from the battery, on the MC series, since it was a long cable, which caused several problems, relating to power. Ask Wes about that issue, also.

As for the "new dealer", McGeesEquip., I wish them all the best.

 

[holt50]

We are going to fax some info to the Minnesota Attorney General. It is our word against (McCormicks) theirs meanwhile we sit with a $60,000. tractor that won't start so we can move it out of the way and use the shop for something else!

I have a c70 McCORMICK it has jumped out of reverse since day one ,just like yourself the two faced company won't do anything ,if I could only get a hold of one of the ones responsible for the service we don't get when I start to back up on a hill and it takes off foward ,they would be glad to fix it. You can talk to a guy name Joe Cassatt he might help some but won,t asume any responsibility , if you would like to contact him his number is 1866-327-6733 his cell is 678-427-0127 if you can get something out of them more power to you Thanks holt50