JD 1025R Backhoe Bracket Issue
Model Year: 2015
Good Evening my Tractor Friends! I have a question following this explanation: All my life, my family, along with myself, have been a Ford Tractor Family. In 2015, my wife and I were in the market for a small compact utility tractor, and John Deere was among the top of my list. So we purchased new a 1025R with loader and backhoe attachment. The tractor would make small jobs around the house/farm an easy task since it would go where my big tractors wouldn't. The versatility would be perfect. When it was new we noticed the backhoe attachment bracket under the tractor scrubbed the left tire. After 4 visits to my local dealer, it was band-aided by tire pressure and a bracket adjustment. These temporarily fixed it, but within a a short times you would feel and hear the tire scrub again. I know now the warranty has since run out and the tractor only has 130 hours on it and hasn't been used much at all, because I have been afraid of the tire tearing up. I finally had enough and carried it back on January 26th to have them check it. The service guy called me and said he saw in the corporate paper reviews that the company installed the wrong mounting bracket to the tractor and that the specs for the current bracket were wrong. He did let me see if John Deere would cover the cost of the replacement for the right bracket. He called on Tuesday and said corporate, their dealership, and me would split the cost of the bracket leaving me to pay $200 for a wrong part they put on their tractor. He said he didn't see how the part failed, and I put it to him as simple as I could, the company put the wrong spec part causing the tire to scrub. I said the tractor only has 130 hours. When I brought it to him for service it had 99 hours back in June, and they knew then my issue and never followed through. Luckily, I saved all my emails to the salesman, who is now the store manager. He never returned a single email but one saying they would take care of it. This was in 2015 when I bought. They have never stood behind my tractor, which is their product. The tractor is great, but it's no good when the tire scrubs the frame. So, needless to say, John Deere put on a wrong part and won't make it right, and I have a tractor that still belongs to them until I get it paid for in a year or so. Has anyone ever had this issue on this type of tractor and this kind of trouble in a John Deere? It's got me not ever wanting to buy a Deere ever again. Thanks Tim
Pros: Great little tractor for around the house
Cons: Just the bracket for backhoe scrubs back tire