Chipper WoodMaxx TM-86H review

   / WoodMaxx TM-86H review #31  
The last time I got a stub stuck in that slot I loosened the springs and that made removing it much easier. The times before I pulled up on the assist lever while pushing a 2x4 under the linkage to wedge it up. That works but it's not as effective as detaching the springs. That lets me easily get the roller as high as it'll go. Measure first so you can return the adjustment to the same place.
 
   / WoodMaxx TM-86H review #32  
The machine itself works good, but something is wrong with the customer service, big time. I bought a TM-86H and when it arrived, one of the long metal pins was made too short to work properly, after a couple of calls/email later, they sent the correct pin. Fast forward a few years later, I wanted to order new blades for it. I went to their site and they were out of stock, but had a "waiting list".. so I joined..and about a YEAR later, I received an email saying they were in stock (not the USA made blades, but the China ones?.. so I tried to order them using my tax exemption.. I submitted all the required info on their site for my tax exempt, and waited. And waited, and waited. I called, I emailed, waited some more. Nobody called me back, nobody returns emails, nobody answers phones. I finally just bought the damn blades (and paid the tax) before they go out of stock again, then I'm REALLY screwed. I regret buying from WoodMaxx due to the difficulty getting parts, and the poor customer service. I wish I would have purchased from a competent company that would be there for me.
 

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