What if a new tractor wasn't new?

[almost canadian]

Thank you for the replies.

If I am honest, I am really pissed that they gave me a "used" tractor. During the negotiations, there was no mention that we would be receiving an ex-demonstrator. I started the thread because I am new to the tractor world and I didn't know if I was being a big girl's blouse.

They are only open half a day on Saturdays and do not open Sundays so I will speak to them as soon as they open on Tuesday (Monday is a statutory holiday here).

I am really happy with the tractor - I spent some hours on it today and I am very impressed with it

 

[s219]

I'd be a little annoyed. If the tractor was still clean and new, then I'd press for a discount and a free 50 hour service. If there was any wear and tear, I'd ask them for a unit that had under 2 hours.

Long term, 31 hours is peanuts. But in the short term, it puts you awfully close to the 50 hour service.

 

[Gary Fowler]

I agree in reality 31 hours equates to about a week of snow clearing if you have a long driveway BUT when you buy new you expect to get something with less than 3 hours on the tach. Anything more should be discounted especially the 50 hour service which will come in a couple of weeks of use when plowing snow daily. I would say keep it if you got a good deal which means not less than 15% off build your own prices from the website + a free 50 hour service guarantee.

 

[Not a member]

I can understand your frustration. I would be upset too. If you do intend to tell them to pick it up and give you another... I wouldn't put any time on it.

 

[RG1]

31 hours may not sound like much to some here, but think about how much work you can get done in 31 hours with that tractor. Quite a bit huh?

However, STOP using it! you are giving the dealer countering ammo to use against you. Just make them come and get it and either give you a NEW tractor, or go elsewhere to a dealer that isn't trying to blow something past you like this one seems to be doing. Good luck!

 

[whis]

did you look at it when you bought it?

 

[kebo]

The thing now is was the number of hours documented when you accepted delivery??? Was the 31hrs written down somewhere on your bill of sale or paperwork?? If not, then if the dealer is a bit on the shady side, he can say it had 1 hour on it when it was delivered, and you have since run it up to whatever it currently is, but there is no way to refute that. I would have to bring it up to the dealers attention, especially if all the negotiations were based on a new tractor at the MSRP. Hope you get it resolved to your satisfaction!

 

[the old grind]

I didn't look my new tractor over till after the driver left with my trade-ins. All torques and fluids were up to stuff as I went thru the tractor & FEL manuals to become familiar. < 2hrs on the meter. (Not to be funny, but my biggest gripe is that controls, etc are so new and stiff.)

On principle, I suggest that indignation expressed tactfully and politely ought to be good for a freebie or at least the supplies for the 50 hr go-over. If you will depend on the seller for parts and service you'll want to see eye to eye sooner than later.

Not that it's any consolation, but I'd bet that a few of those on-site hrs were spent idling while .. the cab(?) heated up & the same might have happened with only a few (warmed up) 'demo drives'. Anyway, don't take that as an excuse if you can negotiate fair recompense. Good luck!

btw: Nice tractor, isn't it?

 

[Redneck in training]

Most mechanical hour counters are actually counters of revolutions. In other words if the tractor idles they run slower. They are acurate at PTO speed only. Electronic counters might count actual time of operation regardless of RPM. They might start counting when you turn ignition key on even when the engine is not running. Some machines have both.

 

[GManBart]

Since the dealer was dishonest, I would demand they replace it with a new unit, and give me a discount for lying to me. If you had discussed a demo unit, for a better price, it would be a different matter entirely. If they refuse, go to a different dealer....and file a complaint with their corporate headquarters, and any Canadian version of the better business burea.

Lets face it, you pay something of a premium when you buy a Kubota, so lying to you, and trying to sneak a used machine past you is even more egregious. My LS had 1.2hrs on the meter when it was unloaded.

 

[davrow]

Let's be specific...

I went to a big AG show last week to buy a tractor. They were using tractors to pull the passenger trams. The dealer gave me two written quotes, one for brand new, and one for an under 35 hour gently used ( that is, one of the tram pullers ).

For the used he was going to replace fluids and filters (as in, early 50 hour maintenance) AND $1,000 discount off our negotiated price.

Absolutely clear before buying, and the choice was up to me.

 

[crazyal]

It wouldn't bother me since in the grand scheme of things it's not going to make a difference but I would get a 50 hour service done for free (actually I would just ask for all of the filters and fluids and do it myself). But you're not me and if it bothers you then I would stop using the tractor asap. It would be hard for the dealer to say you put 31 hours on it over the weekend but he could try. Since you didn't sign anything I don't think the dealer has much of a leg to stand on if you refuse the tractor. If the salesman is coming out this week I would ask him why it has so many hours on it.

 

[BKBoiss]

like its been said 30 hour isn't much, BUT if you negotiated for a new tractor that is what you should get. When I went to buy my first tractor I have always been partial to the green paint (my brother and I collect johnny poppers) but I was going to buy a Kubota because of the three range trans and so on, but when I went to the closest dealer (hour and a half drive) the salesmen took one look at me (I was 23) and pointed to the line up outside in the snow storm, said "that's what we got" went into his office and slammed the door. I drove across town to the JD dealership and walked out a couple hours later more than happy with my new tractor on order. How a dealership treats you makes a HUGE difference in my eyes. Still wish JD offered the three speed.

 

[sd455dan]

like its been said 30 hour isn't much, BUT if you negotiated for a new tractor that is what you should get. When I went to buy my first tractor I have always been partial to the green paint (my brother and I collect johnny poppers) but I was going to buy a Kubota because of the three range trans and so on, but when I went to the closest dealer (hour and a half drive) the salesmen took one look at me (I was 23) and pointed to the line up outside in the snow storm, said "that's what we got" went into his office and slammed the door. I drove across town to the JD dealership and walked out a couple hours later more than happy with my new tractor on order. How a dealership treats you makes a HUGE difference in my eyes. Still wish JD offered the three speed.

The same thing can happen with JD -this thread almost sounds familiar Ouch! 19 hours on 3320 that was "ordered"?

 

[TSO]

I didn't bother reading through everyone's responses, but I would not be very happy either if I was you. My "new" Massey had 10 hours on it already, and even that bugged me. When I buy and pay for something new, I want it to be new.

I would definitely create a stink at the dealership, and to be honest, I don't know that the 50 he service would be enough to please me. For me, if I knew that the tractor I was buying 31 hours, and they were selling it to me as new, & I would expect the 50 hour service to be covered. I feel like they were trying to pass off a demo machine on me at 31 hours, and if the price did not reflect that, and they did not disclose it at the time, I would expect the 50 and 300 hours services to be covered.

Maybe that's just me, but I would get everything you can out of it.

As an aside, just to be sure, are you certain that its not 3.1 hours, instead of 31?

 

[Eyecatcher]

Wwhen I was negotiating for my new CC Yanmar, they had a demo with 51 hours on it. Yanmar requires they sell a demo @ 50 hours, or it becomes a used tractor. I bought it $6000 cheaper than a 0 hour, same warranty,0% finance.

 

[MFRED]

I was just going to state to make sure it was 31 hours and not 3.1. It's happened before.

Lawn mowers are bad, they tell you the battery voltage as you first start them, can't say the number of times someone threw a fit because their new mower had 12.5 hours on it what they started it.

If it is 31 hours, just ask the salesman before flipping out. Maybe it was an honest mistake?

 

[MESSMAKER]

I suspect that the seller will say that the
hours on the tractor were figured into the sale price since it was a tractor that he had on hand. It is not necessarily right, but I can see it playing out that way. If you test drove the tractor before the sale, He is going to say that he assumed you were good with it before the purchase.

 

[DT86]

I was just going to state to make sure it was 31 hours and not 3.1. It's happened before.

That is a very good point.

Another thing to consider is that these meters count time with the key on, even if the engine isn't running. It is entirely possible it spent a night (or two) with the key accidentally left on.

 

[pilotman]

Wwhen I was negotiating for my new CC Yanmar, they had a demo with 51 hours on it. Yanmar requires they sell a demo @ 50 hours, or it becomes a used tractor. I bought it $6000 cheaper than a 0 hour, same warranty,0% finance.

I bought a CC Yanmar with 5 hrs on it, the salesman said the boss told him to take it home for the weekend to learn the best points of the tractor. I did not object because Yanmar gives free 50 hr service and I got a great deal. But 5 hrs is far different than 30 hrs.