That amount of wear at only 5hr or so is not too surprising, but still outrageous. And avoidable. Thanks for illustrating what I have been preaching. Already, the user is getting leakage past the pump's gears, and that adds to the heating of the oil.
I know some owners of small name-brand excavators, and the ones with 2-speed track drives report that you have to switch to low range to make some turns that have good traction. Not enough power in high range. This is with the small 3-cyl Yanmar or Kubota 10-15hp diesels. I can live with my 1.5 MPH.
COG on these machines is tremendously biased toward the side with the very heavy boom/dipper. Adding some rear weight, or a bigger rear overhang would improve that bias. Anyone who has added
ballast, drive your machine over a 4x4, or large pipe and see where the balance point is. I bet the longer machines, like the EM15, even without any ballast, start out with better balance vs. the smaller ones. that have ballast.